My iphone4 no longer recognises my MiCoach connect

My iphone4 no longer recognises my MiCoach connect, it says 'this accessory is not supported by iphone. i tried it on my mum's and the connect works fine. So it's a problem with my phone. Any help or advice welcome. Thanks

Hi lucifercalling,
if this happens you can try a few things:
Check if your cover/case (if you have one) is preventing the CONNECT from being plugged in fully
Check if there is dust or debris in the CONNECT or your iPhone dock
Unplug the CONNECT, close the App fully (double-tap home button, press-hold the App and then press the red circle), open the app and plug in the CONNECT - try this a few times
Uninstall and reinstall the App
Reset the iPhone - try again with the CONNECT and App
Contact adidas miCoach support
Hope this helps.
rugby13

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My iphone4 no longer recognises my MiCoach connect

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