My iPhone4 Refuses to update or Restore!!!

My iPhone4 Refuses to update or Restore
Error appears No. 10
As in the following image:
http://store3.up-00.com/Jun11/bAQ60064.png

Could be your security software and the firewall preventing the update or restore process.
iTunes for Windows: Troubleshooting security software issues

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Hello Apple! I'm Vietnam, I do not speak the language you have to translate it to google. I have the old one so bought iphone4 8gb IMEI: 012540006987250 ICCID: 8,984,011,302,509,158,485. After the 7.0.6 update wool restore the computer, it requires icl

Hello Apple!
I'm Vietnam, I do not speak the language you have to translate it to google.
I have the old one so bought iphone4 8gb IMEI: 012540006987250 ICCID: 8,984,011,302,509,158,485. After the 7.0.6 update wool restore the computer, it requires icloud id. I do not know what it's id. Because there were so many phone users so no one knows. Now it becomes a paperweight map. Is there a way to reopen the phone there? I hope you can help me, I do not want to waste the money spent, so the phone becomes useless. Thank you very much!

Hi there, this isn't Apple but a users discussion forum. For iCloud use your Apple ID.

HT201210 I have been trying to update to IOS 6 for 3 days now - my Iphone4S is in middle of restore and it gets so far then stops - no error messages - the bar does not move further. it stops at different places - can anybody help please

I have been trying to update to IOS 6 for 3 days now - my Iphone4S is in middle of restore and it gets so far then stops - no error messages - the bar does not move further. it stops at different places -
can anybody help please
Kulbir

Stewart
This forum is for questions regarding the LabVIEW Datalogging and Supervisory Control Module. You will have more luck posting this question in the general LabVIEW forum.
Good luck

My iphone4s can not update any apps. Nor is it able to download any new apps. What should I do?

my iphone4s can not update any apps. Nor is it able to download any new apps. What should I do?
I have two Apple Accounts. One in Switzerland and one in China. I used to be able to updates all of my apps by clicking individual apps. One day I clicked update all by accident. Ever since that, my iphone cannot update any of the apps. Nor is it able to download any new apps. Please kindly let me know how to make the phone back into work with the apps.
Many thanks.

I find it difficult to believe that it took you a year to realize your phone was defective.
Restore the phone as new. Wait a couple of days before adding any apps to see if it's running ok. Then, add apps a couple at a time so that, if any of them cause issues, you'll have an idea which one.

HT201210 i tray to update my iphone but refused to update iOS 6.and give me note there is problem in dawn loud . please tell me what can i do?dawn loud

i tray to update my iphone but refused to update iOS 6.and give me note there is problem in dawn loud . please tell me what can i do?dawn loud

Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.

TS3694 My iPad2 has repeatedly refused to update to iOS7, whether connected to a PC or not. The error message indicates an unknown error has occurred, with error code 6. Does anyone have any idea what the problem might be and how to solve it? Many than

My iPad2 has repeatedly refused to update to iOS7, whether connected to a PC or not. The error message indicates an unknown error has occurred, with error code 6. Does anyone have any idea what the problem might be and how to solve it? Many thanks.

Hi
I followed this guy's instructions and it worked:
http://evsiphone.blogspot.com/2009/05/iphone-iphone-could-not-be-restored.html
I did disable the security (AVG and Zone Alarm) when I tried on my own PC. My wife's laptop which eventually got it working also uses AVG and Zone Alarm but on an XP O/S whereas my PC is Vista - maybe this is why.
Cheers for you help.
Andy
Message was edited by: bigbadandy

HT4972 after upgrading my iphone4 to ios7.04, the 'restore' in itunes seems to be going round in circles resulting in the iphone wanting to continually 'restore' every time. Whats happening here?

after upgrading my iphone4 to ios7.04, the 'restore' in itunes seems to be going round in circles resulting in the iphone wanting to continually 'restore' every time. Whats happening here?

Hello Filbert,
Thank you for providing the details of the issue you are experiencing with your iPhone wanting to continually restore. I found an article with steps to address the issue you described:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please try to troubleshoot security software issues.
You can find the full article here:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Thank you for using Apple Support Communities.
Best,
Sheila M.

My iphone4 died after updated ios 5.01.

My iphone4 died after updated ios 5.01. Yesterday, when I charged my iphone, iturn showed new software update. I clicked "update".After finished update,my iphone show the apple log only. I couldn't turn on and turn off my iphone. The iturn can't recognize my iphone.Who can help me to solve the problem. Thanks!

The iphone is designed to be synced to your computer or cloud service regularly. Your contacts will be in whatever program/service you have chosen to sync.
If you have failed to sync your contacts then they are likely gone.
You can try restoring from backup.
You should be transferring any purchases made on the iphone to your computer regularly. Just sync them back. if you have failed to do this, then redownload them:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT1212 I am unable to get our of a continuous cycle when trying to update or restore my iPad 2. Plug in to iTunes 12.0.1 (latest version). Click update, told can't update, have to restore. Restore fails with error 9. Any help appreciated.

When I tried to update my iPad I got an error 9. Now, I am unable to access my iPad. It is in a continuous cycle when I try to update or restore the iPad 2. Plug in to iTunes 12.0.1 (latest version). Click update, told can't update, have to restore. Restore fails with error 9. Any help appreciated.
Here's the cycle:
I plug in my iPad when “cable to iTunes shows on iPad screen. It says "Your iPad can't be updated, you must restore it to factory settings." That bad enough news, but it gets worse.
Click Restore
Extracting software…
Preparing iPad for restore
Waiting for iPad…
Verifying iPad restore with Apple…
(empty bar under the Apple logo…does not show any activity)
“The iPad “iPad” could not be restored. An unknown error occurred (9).”
Notes: I just upgraded to OS X Yosemite 10.10.1 on my iMac (27-inch, Mid 2011) in the last week. It’s the first time I’m tried to backup/update my iPad since the iMac update.
I swapped out the USB cable to a new cable and get the same results.
I also unplugged all other USB devices from the iMac and security on my iPad and still get the same results.
I find it strange that it shows no Serial number for my my iPad 2 when plugged in. It shows “Serial Number: n/a on the screen when it displays: “iPad Recovery Mode To update your iPad without erasing its contents, click Update. To restore your iPad to its factory settings, click Restore iPad.
I prefer to update my iPad, but it displays “Your iPad can’t be updated, you must restore it to factory settings. If you previously backed up the iPad, click Restore Backup after the restore process completes.”
It’s a continuous loop. I get the display on my iPad to plug in the iPad to iTunes, plug it in which ends after going through the above procedure saying an error occurred (9).
So now I cannot use my iPad. When I turn it on I get the display showing me to plug it into iTunes with the cable. Since this is the only option I have I plug it in and the loop begins.
Any advice would be appreciated.
Thanks!

Hello jaybearden,
Thanks for the question. After reviewing your post, it sounds like you are not able to restore the iOS device since you get an error 9. I would recommend that you read this article, it may be able to help the issue.
Resolve iOS update and restore errors - Apple Support
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
Thanks for using Apple Support Communities.
Have a nice day,
Mario

Ok! so i tried updating my ipad 2 software to I.O.S 6.1 and it failed then continued to shut down and put the plug into itunes logo on my screen! I then i have been trying to update and restore my Ipad 2, then it says corrupt file and stops any advice?

This is ridiculous!!!!! Apple Corporation needs to fix what ever went wrong with IOS 6.1 update and they better do it soon or theyre going to have a mob on their hands!! i have been continuosly restoring and updating my iPad 2 and it always says corrupt file then restarts the whole process! im going out of my mind and im about to say to **** with it and call apple themselves and make so many complaints that theyll fix it within the hour or i will go to new york city at the head of the corporation and make the most skeptical and most embarrissing seen that they will end up ashamed to even be working for a company with the supposedly "SMARTEST AND BRIGHTEST TECHNOLOGICAL PEOPLE IN THE U.S." who cant even get a software update correct so that it doesnt make some of our lives harder then they need to be! and if its already known to be corrupt then should take it off the whatever update liost and fix it before anyone else has to go what ive gone through, cause its pure torcher!! i paid good money for a product for easy use whenever and thats not what im getting when they cant even make a simple update thats supposed to help but only makes my product worse and make me wanna never buy from them again!

Hello aZaa4401,
Thank you for using Apple Support Communities.
You can use the following article to resolve your issue:
If you can't update or restore your iPhone, iPad, or iPod touch
Regards,
Jeff D.

HT1386 I recently updated and restored my Iphone on a Mac. My music was erased, therefore, I am trying to sync all of the music from my computer into the iPhone, but it says that I need to use the original computer/itunes in order to sync, but it is the s

I recently updated and restored my Iphone on a Mac. My music was erased, therefore, I am trying to sync all of the music from my computer into the iPhone, but it says that I need to use the original computer/itunes in order to sync, but it is the same computer and iTunes account. The error reads: The iPhone, "Name" is synced with another iTunes library. Do you want to erase this iPhone and a sync with this iTunes library? If I click "Erase and Sync," will it delete my contacts, apps, etc?

The following may help: iOS: Device not recognized in iTunes for Windows

TS3694 I have a Ipod touch 4G, and i am unable to update or restore it.

I have been unable to update or restore my Ipod touch to the 5.1, and 11.1 for my computer. each attempt to update has lead to the error report 3194. I'm not sure what it means or how to fix it. Please someone point me in the right direction to get this fixed.
P.S. - Don't put me thru the Apple support run around.
THANK YOU

Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need ser

Software update corrupt. Can't update or restore :(

I have an Ipod Touch 5th gen running iOS 6.1, however I am trying to update it to iOS 6.1.2 but no matter what I do it will not update or restore and Itunes keeps giving me an error saying that the software update was corrupted during download after waiting an hour for the update to download each time.
Things I have tried:
Tried updating over the air by going into settings > general > software update on the Ipod - but the ipod just hangs forever where it says checking for updates with the spinning pinwheel and does not go any further (I let it sit for about an hour at that screen and it still said that it was checking for updates!)
I have tried disconnecting and reconnecting my Ipod many times - didn't work still get the error when updating
I have tried restarting my computer many times (my computer is running Windows 7 Professional x64) - didn't work still get the error when updating
I have tried soft-resetting (I think that is what it is called) the Ipod by holding down the sleep/wake and home button until the apple logo shows up - still didn't update got the same error
Tried reinstalling the Apple mobile device USB driver in the device manager in windows.
Tried connecting the computer and Ipod to my other wireless network.
I have tried putting the Ipod into recovery mode (where it shows the connect to itunes screen) and then tried updating or restoring through itunes - didn't work either still get the same error
Tried putting the Ipod in DFU mode and then tried updating and restoring- still didn't work get the same error
Finally I have tried manually downloading the ipsw file and then holding shift while clicking on update to select the downloaded firmware file like I read in another thread on this site - but that STILL did not work and I got an error that it could not be updated because the firmware file was corrupt.
I have even tried the last option with the Ipod in DFU mode - still no luck.
It seems like I have tried every single option and at this point am really frustrated since I cannot update or even restore my device. Is there anything else I can do or do I need to take it into an apple store to see if they can update it? Will they be able to update it for me in the apple store and will they charge me any money for doing it? (my Ipod is still under warranty as far as I know).
I also thought that maybe it was a temporary glitch with apple but I have tired this for THREE DAYS without any luck. I have NEVER had this issue before and was always update to update over the air or through Itunes
Nothing is wrong with my Ipod other than not being able to update it over the air or through Itunes. The only reason why I am trying to restore or update it to begin with is so I can have the latest iOS.
Has anyone else, or does anyone else have this issue, and if so how did you fix it?

All I can suggest
- Is to download the update file on onother computer/network and try to copy to your computer and try again
- Make an appointment at the Genius Bar of an Apple.
Apple Retail Store - Genius Bar

Hello guys..!! I have got my new iphone 4 2 days ago.The same day it got a problem of auto restart in every 1, to 2 minutes. I updated and restored it many times...but of no use... can any one help me how to solve this problem..!!

Hello guys..!! I have got my new iphone 4 2 days ago.The same day it got a problem of auto restart in every 1, to 2 minutes. I updated and restored it many times...but of no use... can any one help me how to solve this problem..!!

Go to Settings/General/Reset - Erase all content and settings. the connecto to iTunes and restore as a New phone. Do not restore any backup. If the problem persists you have a hardware problem. Take it to Apple for exchange.
This assumes that the phone is not hacked or jailbroken. If it is you will have to go elsewhere on the internet for help.

HT201210 i have update and restore my wife iphone to 7.0.4 and i lost all the data what to do now? all contacts and kids photos goooone , we have the same apple ID and when i tried to restore from i cloude , i restored my contacts not her???!!!!!

i have update and restore my wife iphone to 7.0.4 and i lost all the data what to do now? all contacts and kids photos goooone , we have the same apple ID and when i tried to restore from i cloude , i restored my contacts not her???!!!!!

Looks like you restored your backup file to her phone. If you didn't back up your wife's phone first, then the data is gone, sorry.

My iPhone4 Refuses to update or Restore!!!

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