My iphone4s will not connect to itunes using my new acer computer

I bought a new Acer R7 laptop and logged into iTunes, thinking my iPhone would automatically be recognized but iTunes continually gives an error message saying it cannot recognize phone. A message does show up on my iPhone asking if I trust the computer and I hit yes.  Then I get the Error message.  Any ideas?

Hi kathfromwestminster,
Welcome to Apple Support Communities.
It sounds like your iPhone isn't being recognized by your Acer laptop. The tips in the article linked below should help prevent that alert from popping up after you choose to Trust the computer on your iPhone.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Cheers!
-Jason

Similar Messages

  • Just received by I Pad and it will not connect to ITunes or sync with my computer and it wasn't recognized by my MAc.

    I just received my IPad and it will not sync with ITunes and my Mac doesn't recognize it any form.  The screen is black with the exception of the annoying ITunes/USB cable graphic on the screen which appears momentarily and then disappears.  Any ideas? 

    Things you can try first off,
    is make sure you plug in your USB at the back of the mac, rather than for example keyboard.
    Check out another usb cable.
    Hold down sleep/wake and home button at the same time to reset iPad.
    Make sure you have the latest iTunes installed or you may have to reinstall iTunes.
    None of these work then I suggest you to take it to an Apple retail store for the genius guy to check it out.

  • My IPhone will not connect to itunes after the new 11.1 update.

    The other day I updated Itunes to 11.1. After doing so my Iphone would not connect to itunes, although it is being recognized by my computer. I have done everything that has been suggested to other users with no luck. Help would be greatly appreciated!

    Hey TheBurntApple,
    Thanks for the question. I understand that you are experiencing issues with your iPhone connecting to iTunes for Windows. While you may have already attempted most of the steps in this article, I wished to provide it to you just in case something was omitted.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks,
    Matt M.

  • IPad will not connect to iTunes on migrated iMac

    I migrated my old iMac to a new iMac.
    My iPad will not connect to iTunes on the new iMac...     "does not have permission"
    How do I get my iPad to be recognized/associated/sync'd/etc. with iTunes on my new iMac?

    I assume so. I think the Migration Assistant copies everything from the old Mac to the new Mac. I have an iTunes folder in my home directory. It contains files:  iTunes library extras, iTunes library genius, iTunes music library - and folders: album artwork, iTunes music, mobile applications, and previous iTunes libraries.
    When I connect my iPad, the iPad icon does not show in the left column, and I get a message "iTunes could not connect to thid iPad. You do not have permission."
    FYI, I had no problem syncing my iPhone to iTunes on the new machine.

  • I was updating my iphone 4s on my computer and there was an error and my phone has the connect to itunes symbol but will not connect to itunes on my computer.  I am unable to use my phone and im not sure what to do..

    I was updating my iphone 4s on my computer and there was an error and my phone has the connect to itunes symbol but will not connect to itunes on my computer.  I am unable to use my phone and im not sure what to do..

    See this support document for help. You may have to do this more than once. http://support.apple.com/kb/HT1808

  • Remote app on my iphone 5 will not connect to itunes

    The remote app stopped working on my iphone 5 and will not connect to itunes. Home sharing is on on itunes and adding new library on my remote iphone app results in veryfying passcode results in the following message on itunes 'the pascode you have entered is incorrect'. I have the feeling that the library is already added but will not connect. Any suggestions are deeply appreciated!

    I had the same problem. Reinstalled everything and still nothing. Came across this article:
    5 Simple Tricks to Get iTunes to Recognize an iOS Device
    Quit and relaunch iTunes
    Connect the iOS device to a different USB port on the computer
    Reboot the iPhone, iPad, or iPod
    Reboot the computer
    Use a different syncing cable (if possible)
    I changed my syncing cable and it worked! Try that if all else is failing.

  • My iPod 4th-gen charges just fine in any wall outlet, but when connected to my brand new ASUS Windows-8 laptop's USB 3.0 port the charging process just keeps "blinking" on both the iPod and the laptop and will not connect to Itunes...

    Hi, I HATE to ask for help with this, but I HAVE looked everywhere and Google searched different wordings and have not found anything similar nor a solution to my problem!                                                                                                                                                                                                                               My good old iPod 4th-gen charges just fine in any wall outlet, in any house, but when I connect it to my brand new ASUS laptop that has Windows-8 and 3.0 USB ports using the charging/data cable, the charging process just keeps "blinking" BOTH the iPod and the laptop and it will not connect to ITunes and I get "A Device is Detected" message that keeps popping up and going away over and over right above the Windows desktop toolbar.                                                               When I go to control panel and select "Devices" it does show the iPod, but for only a split second and than it disappears, but than it comes back again for a split second and than it disappears again and just keeps doing that over and over and over!                                                                                                                  I have tried resetting the iPod while it is plugged into the laptop by holding the power and menu buttons, that did no good.                                                             I also tried uninstalling iTunes and any other Apple stuff listed and reinstalling it all, that did NOT work!                                                                                          The iPod, the laptop and iTunes ARE all fully updated!                                                                                                                                                                I AM using a brand new charging/data cable that I just opened up an hour ago (I've learned to keep a few brand new ones around at all times since these piece of garbage rip-off cables hardly last a week, even when you baby them!). I also tried a few old cables, they all do the same thing!                                                       I would like to get this piece of junk to connect to my new laptop, even if only once, so that I can change/delete some songs and transfer a few dozen photos,since I haven't been able to do any of that stuff since my old laptop (that NEVER had any problems connecting) died way back in May! lol.                                                                                                                                                                                                 I hope somebody knows a fix or solution! Thank You!

    Try on another computer to help determine if iPod or computer problem.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • Apple TV will stream music but will not connect to iTunes library to stream movies or podcasts.  During the unsuccessful connection process, iTunes becomes unresponsive and must be forced to quit.

    Apple TV 3 will stream music via Home Sharing from iTunes on Mac running 10.6.8 but will not connect to iTunes library to stream movies or podcasts.  When trying to connect, iTunes becomes unresponsive and must be forced to quit.  ATV will stream movies purchased through the ATV but not those purchased through or ripped/copied onto the Mac.  I've tried fixes suggested for similar problems (rebooting ATV and Mac, signing out then back into iTunes Store) to no success.  Any suggestions will be appreciated.

    This is the most bogus example of Apple rip-off EVER.  They do not advertise this *feature* and yet expect people to invest in an Apple ECOSYSTEM?  My experience with Apple TV using a central media "server" (a dedicated Mac Mini) has been atrocious.  I continually get "Cannot connect..." messages and with typical Apple "it just works" mentality, there is no reason stated.  I HATE APPLE TV and I HATE APPLE.  Peddle your crapple somewhere else.

  • Ipod shuffle will not connect to itunes on win7

    Ipod touch will not connect to Itunes on WIN7. Used to work on Vista but has never worked on new WIN7 computer. Tried several cables and tried an Ipod shuffle. No joy. Current version of Itunes, restarted apple services and checked USB driver installed and functioning. When first plugged in, windows wants to know how to treat it (camera, file directory...)  and for a few moments shows it as a drive. Device also shows syncing for a few moments. Then Itunes starts, the device stops sync and windows no longer shows it as a drive. Itunes does not show the device but wants to transfer purchases from the device (transfer purchases from an ipod?). I tried the steps given in on-line help and the diagnostic. Must be missing something in the setup of Ituines. Any suggestions...

    Sorry sorry I am a not clear on apple product names. Actually do not care about the names. So I had to look this up so as not to offend anybody. I am talking an ipod nano gen4 AND and ipod nano gen7. Neither work. Can you direct me to somebody who might know how to fix this?

  • IPod shuffle 4th generation will not connect to iTunes.

    iPod shuffle 4th generation will not connect to iTunes.  Windows Vista and iTunes, all updates current.  Cables secure & connected.  Device driver will not load.  iPad will connect when tried with several other computers.  When I try to connect it will hang iTunes until I re-boot.  iPad does NOT appear in Windows Explorer either.

    Oh, so the iPad DOES work fine connected to the same computer and the same port.  I thought you said it did not in the first post, but maybe you got that working (or I misunderstood before).
    NOTE:  When things are working properly, the shuffle will not appear in Windows Explorer (except when actively syncing), unless you have Enable disk use turned on for the shuffle.  So not seeing it in Windows Explorer may not be a problem.
    Is this shuffle a new purchase... so it did not previously work for you on this computer?  If so, make sure that the shuffle end of the USB cable is fully inserted into the headphones jack.  The fit can be tighter than expected, and it may seem connected, but is not.  For a surprising number of people, this was the problem.
    In iTunes, is the sidebar (along left side of window) visible.  If it is hidden, from the iTunes menu bar, under View, select Show Sidebar.  When there are no devices connected, the heading DEVICES should not appear in the sidebar.  When you connect your iPad, DEVICES should appear, with the iPad listed below.  If you connect the shuffle, it is be added to the list under DEVICES.  To confirm, you do not see the shuffle listed there under DEVICES, when it is connected?
    When you connect the shuffle, does its light on the shuffle do anything?

  • My ipod shuffle is brand new and will not connect to itunes

    my ipod shuffle will not connect to itunes and it is brand new and i have used other ipods on this computer.

    When you take this one back, be sure to have your USB docking cable checked, to make sure it is not  the thing that is defective.
    Also, make sure you have USB cable plug completely inserted into the headphones jack.  The fit is sometimes tighter than expected, especially when the shuffle is new.  This is apparently enough of an" issue" that Apple has a tech support doc about it
    http://support.apple.com/kb/ts3572

  • I have a Iphone 4 gsm (8f190) and it will not connect to itunes and when i put it in recovery itunes will not work.  It won't show up when plugged into the computer.  Only charges when plugged in the wall or a car charger.

    I have a Iphone 4 gsm (8f190) and it will not connect to itunes and when i put it in recovery itunes will not work.  It won't show up when plugged into the computer.  Only charges when plugged in the wall or a car charger.  I've tried everything imaginable but I can't get the phone to register in iTunes at all.. The phone won't even reset.. when i try and reset EVERYTHING on the phone the apple logo with the progress bar starts to come up but the progress never moves.. PLEASE help me.. I'm at my wits end with this phone and I'm ready to just trash it.

    martinfromdevon wrote:
    Warning to iPhone users.  Do not start the update of the iPhone software using iTunes.
    Nonsense, and very misleading advice.  I've updated iPhone 3G, 3Gs,and 4  through itunes many times, never had a problem once, not with one single update in nearly 5 years of iPhones.  Of course, I've never jailbroken my phones either.  Hack your phone and have update problems?  I've got news for you, the problems are not a result of iTunes or Apple's updates.

  • I have a Iphone 4 gsm (8f190) and it will not connect to itunes and when i put it in recovery itunes will not work.  It won't show up when plugged into the computer.  Only charges when plugged in the wall or a car charger.  I've tried everything imaginabl

    I have a Iphone 4 gsm (8f190) and it will not connect to itunes and when i put it in recovery itunes will not work.  It won't show up when plugged into the computer.  Only charges when plugged in the wall or a car charger.  I've tried everything imaginable but I can't get the phone to register in iTunes at all.. The phone won't even reset.. when i try and reset EVERYTHING on the phone the apple logo with the progress bar starts to come up but the progress never moves.. PLEASE help me.. I'm at my wits end with this phone and I'm ready to just trash it.

    Dude you have a jailbroken phone as stated in your first post, no need to do a second post.
    As per the forum term of service you can't get help here.  Use google.
    that's the downfall of jailbreaking your phone.

  • My iPod will not connect to itunes after windows 8.1 download

    My iPOD will not connect to itunes after windows 8.1 download
    I already uninstall itunes and made sure there were no file left before I installed again (it didn't appear to be any files left but music I had on it before was still there when I reinstall it)
    My ipod does work on my old computer and it was working on windows 8 before I update to  8.1
    I don't want to installed again because I just did that and didn't work!
    I want to use my iPod on this computer and system.  Can this be fix?

    Hey TheBurntApple,
    Thanks for the question. I understand that you are experiencing issues with your iPhone connecting to iTunes for Windows. While you may have already attempted most of the steps in this article, I wished to provide it to you just in case something was omitted.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks,
    Matt M.

  • Since downloading iOS 8 on my iPad 2 it has stopped working and will not connect to iTunes

    Since downloading iOS 8 on my iPad 2 it has stopped working and will not connect to iTunes to do a restore.  I have tried to do a reset using the sleep button and home key and all I get is a white band across the screen and then it boots into the main system but it is just a series of white lines going across the screen, how can I do a restore on this?

    Hey dbwithers,
    Thanks for the question. I understand that you are experiencing issues with your iPad after attempting to update to iOS 8. To isolate these issues, let’s try placing your iPad in recovery mode and attempting a restore with iTunes:
    If you can't update or restore your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT1808
    Thanks,
    Matt M.

Maybe you are looking for