My iphone5 camera keeps freezing and turning black and purple and becomes fuzzy. I tried to reset it a few times but it didn't work. how can i fix this?
How can i fix my camera that keeps freezinf and turning black or purple? I have already tried reset multiple times and it didnt work.
Hello there mmon11,
If by reset you mean this process from iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting from here http://support.apple.com/kb/ht1430
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
Then alright thats one step down. I would recommend this article as well, specifically sections 1, 3, and 5 which will resolve it if the issue is due to software.
iPhone Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/phone/#section_1
Here is section 1 to get you started.
Restart iPhone
To restart iPhone, first turn iPhone off by pressing and holding the Sleep/Wake button until a red slider appears. Slide your finger across the slider and iPhone will turn off after a few moments.
Next, turn iPhone on by pressing and holding the Sleep/Wake button until the Apple logo appears.
Is iPhone not responding? To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.
If your device does not turn on or displays a red battery icon, try recharging next.
Regards,
Sterling
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