My iphone5 screen had stripes on it and it turned itself off

My granddaughter was using my iphone5 and there was nothing wrong with it. The screen would have different colored stripes going down the screen then it would turn off, sometimes it would even fade out. I don't know what's wrong with it. Please help.

Try a hard reset....
Press and hold the Wake / Sleep button and the Home button at the same time, keep them pressed until the Apple Logo appears.   You will NOT lose any data.

Similar Messages

  • When I turn my ipod on why does the screen stay blank and then turn itself off?

    When I turn my ipod on the normal start up screen appears with the apple logo in the middle, but then after a few seconds the screen goes blank and it turns itself off. It was working fine the other day. I even charged it overnight to make sure that it wasnt because it was out of battery. I dont know what to do, it has over 600 songs on it and around 300 photos, I know that the memory isnt full because I checked the other day and it said I had around 1GB left. I cant do anything on at all because the screen just goes blank and then turns itself off. Please help, thank you

    Well, I strongly suspect that a gig isn't quite enough "extra" storage to allow operation.
    However, first, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • Yesterday I was pushed into the sea with my Iphone 5s in my back pocket, as I got out I took my phone out of my pocket and it turned itself off. I have tried many ways but still is unsuccessful and wont turn on, what shall I do?

    I was pushed into the sea with my iphone 5s in my back pocket, I got out and pulled my phone out of my back pocket and it turnt itself off. I went straight home and tried using a hair dryer but was unsucessful, put it in rice which also failed and i left it screen up on the radiator over night but still wouldnt turn on. It has charge on it although i still tried plugging it in to give it power and still was unable to power up. Can anyone give any suggestions on how i can fix it as for its not even 2 months old.

    Watamu wrote:
    Try putting it in rice for a few hours. It does sound daft but it did work for mine
    If you're going to put a phone in rice (not daft at all, the rice acts as a dessicant), it needs to be for a few days, not a few hours. The OP stated in their post that the did put it in rice. In addition to the liquid damage, salt water is also much more corrosive to electronics than plain water. The rice won't help with the salt.

  • Pavilion 25xi has power button lock out and keeps turning itself off

    My Pavilion 25xi has the  message "power button lock out" and we have tried holding it for 10 seconds (hard with a swipe button). We have also disconnected the power for 30 sec and then reconnected. All these to no avail. It also id prone to turning itself off and when the screen is reset, there are no icons and none of the programs on the task bar are able to be opened. This means turning the who;le computer on and off, thus losing any work on the computer that was in process. Help!

    Hello @BillHendo,
    I understand that you are getting a 'Power Button Lock-out' error when you push the power button on your HP Pavilion 25xi monitor.I am providing you with some steps you can try below:
    Step 1. Hold the power button down for 30 seconds
    Step 2. Unplug the power cord from the back of the monitor and the wall
    Step 3. Hold the power button down for at least one minute
    Step 4. Plug the power cord back into the monitor and then into the wall outlet (not a power bar or surge protector)
    Step 5. Press the Menu button on the monitor
    Step 6. Navigate to the Factory Reset option and select it
    Step 7. Try different cables between your computer and monitor.
    If the above steps did not resolve your issue you can try the monitor on a computer or other device to see if the issue persists. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
    Thank you for posting on the HP Forums. Have a great day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

  • HT201210 Ipod Touch Screen has nothing on it and cant turn it off.

    My son's Ipod Touch has a blue/purple screen and will not respond at all when trying to turn off. The screen is blank and also will not let me restore it on the computer when I try.

    Try a reset:
    Hold the Sleep and Home button down until you see the Apple logo.

  • HT4061 I got a brand new iPhone 4S on contract last week and since I've had it it's been over heating and it's turned itself off once and every now and then the screen flickers I just wanted to know is this a common thing as I've never had an iPhone befor

    My new iPhone 4S that I have had a for about a week keeps over heating a lot and its turned itself off once and I couldn't turn it on for over half an hour,also my screen flickers from time to time and I'm not sure what to do as I not had an iPhone before can anybody help me please I would be very greatful.

    No, it's not normal.
    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).
    Frankly though, considering it's new, take it back to Apple.

  • MBP turns itself off after grey screen

    hello,
    i tried searching the forums for this problem but didn't find why this is happening to me. i tried to install leopard upgrade dvd on my mbp and had many problems just as it couldn't find 10.4 and so on, just like many others have had. then i decided to give up and just go back to 10.4.11 but my computer didn't recognize it as a startup. so i decided to eject the leopard dvd and restart and my computer now goes from the spinning wheel on the grey screen and then turns itself off completely.
    i have tried:
    1. disk utility (when i was installing leopard)
    2. reset my pram
    3. waiting 10min on the language screen
    sorry if this problem has been resolved. i would appreciate any help..

    Hi T,
    IIRC, the three flashes (used to be beeps) indicates bad RAM. Do you have any other compatible RAM available to try?
    Message was edited by: tjk

  • TS1286 My screen had a black out and since then, my ipod touch is not getting started. it just shows ' connect ipod to itunes'. Even after doing that, my Itouch doesn't appear anywhere in Itunes. Help !! ??

    My screen had a black out and since then, my ipod touch is not getting started. it just shows ' connect ipod to itunes'. Even after doing that, my Itouch doesn't appear anywhere in Itunes. Help !! ??

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:       
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • My screen won't work, i have tried turning it off but i cant swipe the power down button because my screen doesnt work. I have only had my iphone 4s for one day and this has happened, someone please help me.

    My screen won't work, i have tried turning it off but i cant swipe the power down button because my screen doesnt work. I have only had my iphone 4s for one day and this has happened, someone please help me.

    Did the trick!  Not sure what I did to cause the screen to go numb, but this worked perfectly!!!  I cleaned the screen and must have inadvertently selected something that locked the screen.  This perfect solution kept me from having to run to the Apple Store.  Many thanks.

  • Can anyone tell me how to fix my iPod. I was updating it and I turned it off in the middle of the update. I tried to put it through a recovery on the iTunes but it keeps giving me 3194.When I turn it on it will go to a light blue screen.

    Can anyone tell me how to fix my iPod.I was updating it and I turned it off in the middle of the update. I tried to put it through a recovery on the iTunes but it keeps giving me 3194.When I turn it on it will go to a light blue screen.

    See the action for that error included here:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting

  • Hello. My iPad2 shows a message of iCloud Setup "Ingnore or Settings". When I press on either, it doesn't do anything. Screen is totally frozen. I have turned it OFF and ON and the message keeps coming back. Any ideas of what to do? Thanks

    Hello.
    My iPad2 shows a message of iCloud"Ignore or Settings". When I press on either "Ignore or Settings" it does not do anything. The screen is totally frozen. I haved turned it OFF and ON , but message keeps coming back.
    Any ideas?
    Your help is highly appreciated.
    Thanks,
    Caro

    You are still under warranty.  Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty. 
    #1 - You have 14 days from the date of purchase to return your computer with no questions asked.
    #2 - You have 90 days of FREE phone tech support.
    #3 - You have the standard one year Apple warranty.
    #4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years.   You can obtain AppleCare anytime up to the first year of the purchase of your computer.
    Take FULL advantage of your warranty.  Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.

  • My iphone 4s' screen is black, but it's still on and charging. I broke my lock screen button so I am unable to turn it off using the home button and lock button. Is there any other way my phone can restart or turn off ? Is my phone broken for sure?

    My iphone 4s' screen is black, but it's still on and charging. I broke my lock screen button so I am unable to turn it off using the home button and lock button. Is there any other way my phone can restart or turn off ? Is my phone broken for sure?

    Kbkohn wrote:
    I am in tears right now because I entered all my 11month old sons milestones into my phone and now I have nothing I'm so upset and am hoping there is a way to get this information back. 
    Most intelligent people would not store such sensitive data on a device that could so easily be lost, stolen, or damaged.  Even if they chose to do so, they would use the device as designed and regularly sync and backup that device as described in the User's Guide.
    Have you done so?  If you have, all of the data is either in iCloud or iTunes on your computer.  Replace the device and restore the new iDevice with the backup of the old one.

  • My iphone 4 has turned itself off and I cant get it back on, it had a full battery before it cut off.

    My Iphone 4 has just turned itself off and I cant turn it back on. It had a full battery before it cut off so its definetly not the battery, however I have found recently that the battery has been running out really quickly. any ideas what to do? Thanks

    Try resetting your phone:
    Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release.

  • Why does my 1st gen iPad always turns itself off and goes back to the screen. Whether I'm reading news, iBooks, etc, suddenly it goes off.

    Why does my 1st gen iPad always turns itself off and goes back to the screen. Whether I'm reading news, iBooks, etc, suddenly it goes off.

    If that doesn't help, the battery may be dying and need replacement. See here (tap on Battery Replacement): http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
    Alternately, might consider start saving for a new iPad. The newest iPad 6 should come out in the next few months. When it does, sellers will want to get rid of old inventory with good deals.

  • My Iphone 4 keeps trying to turn itself off and also takes random screen shots.  I think it might have something to do with the Sleep/Awake button but any help would be greatly appreciated.

    My Iphone is constantly trying to turn itself off and also taking screen shots when I'm not touching it.  I think it may have something to do with the Sleep button but would welcome any suggestions. I have already restored it to Factory settings but it didn't help.
    Thanks,

    Did you try to set it up as new device, without using the latest backup?
    How to back up your data and set up as a new device

Maybe you are looking for