My iphone5 screen popped out on the left and is detaching from the frame and somehow bending, what should i do or what's wrong with the phone?

Iphone 5 screen popped out and its bending , what could be the problem and what should i do?

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

Similar Messages

  • I have an iPhone 5s and my screen popped out. I am paying insurance can I just go and ask them to replace my phone or do I have to pay for phoneclaim or any company similar to that?

    My back camera won't work. Also if I try to use my camera my phone keeps restarting.

    If the screen popped out, then make an appointment at the Genius Bar at the nearest Apple Store. The device is still under warranty and unless this is user damage, they should replace it. However, Apple makes that call. I wouldn't worry about insurance unless Apple will not replace it.

  • White Screen (pop out preview player)

    Hey everyone!
    I am working on some HD video files in Mp4 format, mixed with a few JPEG HD images from my Samsung HMX-H200N as well as a mp3 audio file.
    The project settings for the video is the standard HD 1080i @ 30fps (although my camera says it's a 1080i/(60)
    Nothing in particular is wrong with the editing, as it is going smoothly, but once I clicked on a video in the media section to preview, set in & out markers, and insert the video preview showed up white.  picture attached*.  I can hear the audio when I click play but no video.
    + I checked the forums but the only ones available were for the MAIN preview screen turning white, which mine works fine if I import the videos from the media section into the timeline.
    + earlier I read about performance issues so I decided to go with BLACK VIPER'S tweaked settings for my services
    + I have also moved my scratch disks to my external drive, to which I do not know the RPM's for that HDD but it is an older Simpletech 300 GB Simple Drive
    + I also created a WINDOWS MANAGED paging file for the Simpletech drive
    All of these steps taken were performed earlier this morning. And I successfully completed a project without knowing this problem existed, so that's good news.  Any help will be greatly appreciated.

    after updating the drivers the pop out player still did not work... so back into the services I went and Lo and Behold, there it was right in front of me!
    Seems that in Black Viper's Tweaked settings he instructs you to disable WINDOWS AUDIO VISUAL EXPERIENCE, this is what was preventing the pop out player from showing anything other than the white screen.
    I enabled each service one by one to check the results in Elements, and that was a job after all the disabling I did earlier... and double checked by disabling Windows A/V Experience again and got the white screen!  So if you by chance use Black Viper's TWEAKED settings DO NOT DISABLE WAVE.
    I am using Elements 8 updated to 8.0.1 with new dll's from Adobe
    AMD Phenom II X4 810 processor 2.60 GHz
    8 GB of Ram
    64 bit O/S  windows 7 home premium
    Off subject... Do not disable HID if you plan on using your Windows RF remote control...
    hope this helps someone!!!! Good night!

  • My iPod screen popped out alittle bit and its not working. How do i get it to work?

    The screen popped out...now it doesnt work. What do I do? Please, i need answers. I'm so lonely without my iPod =(

    This may help:
    iPod Touch Repair – iFixit
    You can make an appointment at the Genius Bar of an Apple store. However, what you describe appears to be from abuse like dropping it which is not covered by the warranty.

  • Iphone screen popped out and glass broke. wont turn on

    My iphone 4s screen popped out and the glass broke in one corner. Wont turn on. Can this be repaired?

    do they replace it with the iphone 4s? I am 2 months shy of a verizon upgrade when I could get a more up to date phone. SO I would prefer a more current phone and 149 seems steep as an intermediary solution. Any advice

  • Ipod touch 4g screen popped out a little, can I get it replaced?

    so my ipod touch's screen popped out just a little. I can see the white light underneath along the top of one side when its unlocked. It works perfectly though. But I want to get it replaced or covered somehow so it won't get worse. its within warranty so will they fix/replace it if I go to the iStore?
    it looks like this

    If the iPod is in warranty, defective, not abused and is other than a cosmetic defect, Apple should exchange your iPod for refurbished one. Make an appointment at the Genius Bar of an Apple store.

  • HT1212 my iphone 5's screen blacks out every now and then. the phone is turned on but the screen is black and i can receive calls. what is wrong with my phone

    my iphone 5's screen blacks out every now and then. the phone is turned on but the screen is black and i can receive calls. what is wrong with my phone?

    I have to believe this has something to do with iOS 7 issues. I have taken my screen blacked out 5s twice to the Genius Bar and the found a bunch of system apps had crashed.  So if this is the case, is iOS7 the problem?

  • There is something wrong with the volumes buttons in my macbook pro, every time i pressed the one who raises the volume, it leads me to the screen where (i do not no what its called) the background is black with the date and time and a calculator.

    There is something wrong with the volumes buttons in my macbook pro, every time i pressed the one who raises the volume, it leads me to the screen where (i do not no what its called) the background is black with the date and time and a calculator. However, when i lower it, my safari tab goes out of the screen. What do you guys think i should do? I'm getting very nervous.

    hey HAbrakian!
    You may want to try using the information in this article to adjust the behavior of your function keys to see if that resolves the behavior:
    Mac OS X: How to change the behavior of function keys
    http://support.apple.com/kb/ht3399
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • What is Wrong With the Screen on My New X1CT?

    Guys, what the hell is wrong with the screen on my new (an hour ago) X1CT?  Its like there is a matte cover over the screen.  I read about the screendoor and I don't think this is that.  Its like the colors are all off, white is grey and grey is white.  There are weird lines and shimmering on the screen.  
    It seems to be okay on the W8 start page but there is no white there, just the metro tiles.  I have checked all settings and there is nothing I can do with any settings.
    In the pic below see how the whites and greys are even reversed on the same webpage?  
    I just took it out of the box and started to set it up.  I'm not sure what is going on but it certainly is not right.  I doubgt i can use it like this.
    Thanks in advanced for any ideas.
    EJ
    Link to image
    Moderator comment: Image(s) >50KB converted to link(s). Community Rules.

    They are sending out a tech with a new screen and cable on Monday am.  If that doesn't fix it then its going back.  I've decided that its somthing physical as the screen just cannot make white.  The google homepage is grey not white.  There is banding and artifacts all over and even screen memory when I close windows and such.  There is no way its supposed to be like this.

  • MacBook  Pro screen glitches out, gray lines appear on it then my computer freezes and must be restarted sometimes it will beep 3 times when restarting and other times it won't. Is this a virus?

    I have a MacBook Pro running mavericks. Sometimes the screen glitches out, gray lines appear on it then my computer freezes and must be restarted sometimes it will beep 3 times when restarting and other times it won't. Is this a virus, software issue, water damage, etc? An error message usually appears after being restarted. It does it all the time please help.

    No Virus. You have a Hardware Problem. 3 Beeps means a RAM problem. You could try Reseating the RAM is its sockets.
    But that wouldn't necessarily cause the screen to Glitch Out, as you say.

  • The ipad was fell foot away from the floor and the screen was totally blackout. what should i do?what is the damage the hardware or the software

    The ipad was fell foot away from the floor and the screen was totally blackout. what should i do?what is the damage the hardware or the software

    Probably safe to assume if you can no longer turn it on, you probably have hardware damage. Take it in to an Apple store or Authorized Service center to have it checked out, but the warranty will not covver this.

  • I have a Mid 2009 Macbook Pro 13 with no restore disk; it has OS 10.8.4 I believe there is something wrong with the OS due to I can not install flash player to view Youtube videos and the when we plug in a Bose headset the sound out will work sometimes

    I bough a used Macbook Pro mid 2009 that came with OS 10.8.9 it didn't have a backup restore disk with S/N W8******66D
    When trying to view some youtube videos; a window would pop up saying "it needs adobe flash player is required for video play back get the latest flash player" but after downloading the file and during installation would have errors and will not installed.....tried to reboot and install again.....but still the same.
    The othe thing I had noticed is when using a good Bose headset with mic the sound output would noticed the headset and then switch from headset to Internal speekers and headset.....thinking that there might be something wrong with the plug in port of the computer or the headset.....the headset works with no issues on my iPad so there must be something wrong with the computer.....tried to move the plugin around the port but no change....while the headset is plug in can hear a short clicking noise and the sound would get lost and back again......but with nothing plugin to the port there is no issue with the sound or mic.
    Thanks for your feed back......it looks like I have two different issues one is a software issue and the outher is a hardware issue
    <Edited By Host>

    The "restore disk" is built into the Mac. See About Recovery.
    Need more specifics about what error messages you got while installing Adobe Flash.
    However, you can almost avoid Flash altogether by setting YouTube to play the HTML5 version instead.
    Click the Try something new! link at the bottom of the YouTube page.
    I don't know about the sound issue. Might be hardware as you think. Try other headphones to check.

  • What's wrong with the IOS5 download, it downloads and then after its finished it says server timed out, how do i sort this out

    What's wrong with the IOS5 download, it downloads and then after its finished it says server timed out, how do i sort this out?

    The Firefox versions which come with many Linux distros have the default Mozilla Firefox updater disabled and use the distros built-in updater.
    See this - http://linuxforums.org.uk/netbooks/install-firefox-6-on-an-acer-aspire-one-running-linpus-lite-linux/

  • Is there a problem w/itunes store site? after input my cr.card info, i was told that it cannot verify my address, which is correct, what's wrong with the edit the billing info screen?

    What is wrong with the edit biling info screen. it cannot verify my address. i triple check my address info
    and it is correct.

    Use the email form >  Apple - Support - iTunes Store - Contact Us

  • What is wrong with the screen stays black

    what is wrong with the iPod if the screen stays black and won't turn on, but is fully charged.

    Could be one of the two:
    1. Device sleep - Press and hold power button for six seconds and see if that wakes up the unit
    2. Device freeze - press and hold the power and home button for few seconds till Apple logo is seen.
    Hope this helps!

Maybe you are looking for