My iphone5 unlock button is not working. Can I get a new iphone 5 and then trade that in for the new iphone 5s?

Exactly what the title says.
My unlock button got to the point where it does not work literally 80% of the time. I've dealt with it throughout the past couple of months and I've been too lazy to lazy to go to the apple store.
I was planning on visiting the apple store about this issue and I've been told that I would be able to receive a brand new iphone 5 as long as I'm still under the warranty. I purchased the iphone 5 last year sept 10 (pre-order) and got it on Sept 21 i think....so I'm not sure which date is when my warranty will be over.
Is it possible if I can get a new iphone 5 and trade that in + the difference of iphone 5 and 5s and receive the 5s?
Just wondering. If I cant, then I guess I will stick with the iphone 5 for another year.

Hi jehims,
You will only be able to get a replacement for the iPhone 5.....
But sounds like you need to get to the Apple Store soon, like yesterday.....
Cheers,
GB

Similar Messages

Iphone 5 not charging cable not working, can i get a new cable without going to an apple store?

Hello,
sometimes i have the problem, that my charinging cable isnt working. i stuck it to the iphone and the iphone does not nitice the cable.
there is no difference between usb charing or with the adapter.
when i use the charging cable from my girlfriend it works.
after a while my cable also starts to work.
so i think that there is somethinh wrong with my charing cable.
can i get a new one on apple.de or do i have to go to the genius bar at an apple store?

Hi - you don't have to go the Apple store, you can start by going online at the following link - http://www.apple.com/support/contact/

My iphone4 power button does not work can i take it into apple store would they replace it with a new iphone or whats the deal?

My iphone 4 power button does not work can i take it into apple store and replace it or what are some options

Assuming it is out of warranty Apple Genius bar will exchange for an out-of -warranty replacement unit identical to the to donor
In US $149 for in iPhone 4

I have just updated my iPhone to version 5.1, and the camera button next to the "slide to unlock" button does not work at all. It used to function well before the update. Can someone help??

I have just updated my iPhone to version 5.1. After the update, the camera button next to the "slide to unlock" button does not work at all. It used to function well before the update. It happens to my friends as well. What should I do? Can someone help?? Thanks!!!!

Slide the camera button up

I have an iPhone 4 and suddenly the "slide to unlock" button will not work. I can not use the phone, answer calls or anything at all. Ideas?

I have an iPhone 4s. All of a sudden the slide to unlock button does not work. I cannot access the phone, answer phone calls, or do anything with the phone. Anyone have any ideas?

I was having a similar problem but only when answering calls. A reset seems to have fixed it. http://support.apple.com/kb/HT1430
If that doesn't do it you may need to contact Apple Care or take it in for repair.

HT1430 The locked and unlocked button is not working very effectively.

The locked and unlocked button is not working very effectively.

Try:
http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

HT1212 Brought iPod 4 for Daughter, she put on Passcode and she can't remember it, the ipod is saying "ipod is disabled" connect to itunes. Connented to iTunes come up with need to put passcode. The on/off button does not work, can't turn off and hold hom

Brought iPod 4 for Daughter, she put on Passcode and she can't remember it, the ipod is saying "ipod is disabled" connect to itunes. Connented to iTunes come up with need to put passcode. The on/off button does not work, can't turn off and hold home button to reset please help.

Place the iPod in recovery mode using one of these programs and then restore via iTunes:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
For MAC or PC
The Firmware Umbrella - TinyUmbrella
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I have rented a movie in itunes and i wan't able to watch it because the sound did not work can i get my money refund

i have rented a movie in thru apple tv and i wasn't able to watch it because the sound did not work can i get my money refund so i can rerent it

Welcome to the Apple community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

HT1349 my home button will not work properly... I have to hold it down several times for it to go to the home screen

my home button will not work properly... I have to hold it down several times for it to go to the home screen

I would try a restore just to see if it could be something software related, but if that doesn't work I would recommend taking to an Apple Store to see if it is a serious hardware issue and if it is, assuming you're in warranty, then they would be able to replace your phone.

I can not sync my iPhone to the computer. I keep getting up an error message that synchronization does not want to start. I have uninstalled iTunes and then reinstall it. But the same warning box will appear. How can I get my phone in sync again?

Can someone please help me get my iPhone to sync to your computer?
I can not sync my iPhone to the computer. I keep getting up an error message that synchronization does not want to start. I have uninstalled iTunes and then reinstall it. But the same warning box will appear. How can I get my phone in sync again?

Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H.

Hi there, I moved to a new country (Luxembourg ), my previous card is not working anymore, I am trying to change country and region but it looks like the option is not available, could you support on the issue please ? Thx ahead, Corneliu

Hi there, I moved to a new country (Luxembourg ), my previous card is not working anymore, I am trying to change country and region but it looks like the option is not available, could you support on the issue please ? Thx ahead, Corneliu

CHANGING APPLE ID/EDIT ACCOUNT INFORMATION/CHANGE ITUNES COUNTRY
Tap Settings / iTunes & App Stores, then tap the Apple ID signed in. Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID http://support.apple.com/kb/HT2731?viewlocale=en_US
Go to settings/facetime and tap the ID there and log out and log in with new ID.
Go to settings/messages and turn off imessages wait 30 seconds and turn it back on, go to “receive messages at” tap on the ID there, sign out and sign in with new ID.
Go to settings/icloud and delete the account and when prompted select “keep information on your device” then turn it back on with the new ID.
To edit account information tap Settings / iTunes & App Stores / Apple ID: / View Apple ID
To change your iTunes Store country, sign in to the account for the iTunes Store region you would like to use, tap Settings/iTunes & App Store/Apple ID/View Apple ID/Country/Region
Read this article for information http://support.apple.com/kb/HT1311

I have downloaded the latest Adobe Flash - it says successful but will not work. It says to 'Manage Plug-ins but the Plug-in says it is enabled but it will not work at all. I have tried disabling and then enabling - no success.

I have downloaded the latest Adobe Flash - it says successful but will not work. It says to 'Manage Plug-ins but the Plug-in says it is enabled but it will not work at all. I have tried disabling and then enabling - no success. Please help!

There's two different versions of Flash. The ActiveX version for IE, and the Plugin version for other browsers. Did you install the correct version? This forum's software doesn't thing that Flash is installed for Firefox or the Plugin is disabled.
1.Download the Flash setup file from here: 
[http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe Adobe Flash - Plugin version]. 
Save it to your Desktop. 
2. Close Firefox using File > Exit 
then check the Task Manager > Processes tab to make sure '''firefox.exe''' is closed, 
{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}
3. Then run the Flash setup file from your Desktop.
4. Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
* On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). 
See this: 
[http://vistasupport.mvps.org/run_as_administrator.htm]

When I click on a result of a Google search and then go that web site, the Back button on the toolbar is grayed out and I cannot return to the search results.

When using FF3.6 and making a Google search, when I click on a result and then go that web site, the Back button on the toolbar is grayed out and I cannot return to the search results without going to History. This does not happen all the time; about 1/2 of the time.
This problem is not limited to Google, but occurs with other sites as well.

If you are talking about searches from - http://www.google.com/ - are you logged into a Google account all the time? If so, check your "Search Settings" from the "gear" in the upper-right corner of that Google search page and see if you have '''Open search results in a new browser window.''' check-marked, at the bottom of that preferences page. When that is check-marked and you have Tab options in Firefox set to '''Open new windows in a new tab instead''', you will get search results always opening in a new tab instead of the same tab. As to why that works different for "sponsored links" I don't know, I haven't seen the "sponsored links" for years now, I have a GM script that blocks those advertisements.

Hi, I got my Mac in 2009 with photoshop elements on it - it's recently been wiped, however before the process we put Photoshpp onto a hard drive, we then copied it back over and it no longer works, I'm getting error code 150:30 and I'm being asked for a p

Hi, I got my Mac in 2009 with photoshop elements on it - it's recently been wiped, however before the process we put Photoshop onto a hard drive, we then copied it back over and it no longer works, I'm getting error code 150:30 and I'm being asked for a password... any ideas how to get it working again?

You can never, never migrate an installed copy of PSE. It's just too complex and you can't get to all the bits and bobs.
First you will have to download and run this:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
which will not seem to do anything, but is necessary to break the links within PSE so that you can pitch the bits manually. Then you will have to go around, not only to applications, but also to your username>library>preferences and most importantly to the library at the top level of your hard drive>application support>adobe, and remove everything you can find. Spotlight will not help with this kind of search, so don't try that.
Then you can install PSE from scratch.

Can I upgrade to OS X Lion, and then reformat my computer with the OS X CD?

Can I upgrade to OS X Lion, and then reformat my computer with the OS X CD? Because if I reformating my mac with the regualr OS X CD, would that erase the Lion? Since I just donwloading the Lion, and don't really have a CD for it.

If you install Lion then erase the drive that will erase Lion. To purchase and download Lion you must first install Snow Leopard 10.6.6 or later to access the App Store where you purchase and download the Lion installer. You might read this before:
Make Your Own Lion Installer
1. After downloading Lion you must first save the Install Mac OS X Lion application. After Lion downloads DO NOT click on the Install button. Go to your Applications folder and make a copy of the Lion installer. Move the copy into your Downloads folder. Now you can click on the Install button. You must do this because the installer deletes itself automatically when it finishes installing Lion.
2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
Open Disk Utility in your Utilities folder.
After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
Click on the Erase button. The format process can take up to several hours depending upon the drive size.
3. Locate the saved Lion installer in your Downloads folder. CTRL- or RIGHT-click on the installer and select Show Package Contents from the contextual menu. Double-click on the Contents folder to open it. Double-click on the SharedSupport folder. In this folder you will see a disc image named InstallESD.dmg.
4. Plug in your freshly prepared USB flash drive. You are going to clone the InstallESD.dmg disc image to the flash drive as follows:
Open Disk Utility.
Select the USB flash drive from the left side list.
Click on the Restore tab in the DU main window.
Check the box labeled Erase destination.
Select the USB flash drive volume from the left side list and drag it to the Destination entry field.
Drag the InstallESD.dmg disc image file into the Source entry field.
Double-check you got it right, then click on the Restore button.
When the clone is completed you have a fully bootable Lion installer that you can use without having to re-download Lion.

My iphone5 unlock button is not working. Can I get a new iphone 5 and then trade that in for the new iphone 5s?

Similar Messages

Maybe you are looking for