My iphone5c shut off while in use and has been off for 2 hours but is still hot
My iphone 5c shu off while in use and has been off for 2 hours and is still hot
Hello there, Steve.
The following Knowledge Base article links to some very useful articles regarding temperature on your iOS device:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Particularly:
iPhone acceptable temperatures
iPhone, iPad, and iPod touch (4th generation): Keeping device within acceptable operating temperatures
Keeping the original iPhone within acceptable temperatures
If you find that moving it to a cooler location doesn't help resolve the issue then:
My issue is still not resolved. What do I do next?
Contact Apple Support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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