My iphone5c will not sound when I have an incoming text message in the locked or unlocked position. I have not updated to ios7.

My iPhone 5c will not alert with sound or onscreen when phone is locked or unlocked. Do not disturb is disabled.

First, try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data by resetting.
If this does not work, set it up as new device, explained in this article, without using the latest backup.
How to back up your data and set up as a new device
If it works after that, restore from the latest backup to get your data and settings back.
Before you start resetting and setting up the phone again as new,
did you check in Settings/Notifications/Messages, that "show on screen" and the "notification sound" is enabled as well?

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TS3406 there is no sound when I receive a call or message bu the sound works when I go into settings. what may be the answer?

I have an Iphone 5 and this morning it will not make a sound when I receive a message or call. All settings are as before and sounds are made when I check the sound settings. Any ideas on what has happened? Hardware or software issue? Any suggestions would be appreciated!

Thank you so much! I let my husband use my phone last night and he thinks he pushed it by mistake. Thanks so much for your help Meg!

Will not update to ios7

I want to download Amazon Kindle app to my ipod touch running ios 6.1.6. Says I need ios7. My settings/general/updates will not allow update, says I AM up to date???

iOS 6.1.6 was released for those iPhones and iPod Touches that could not upgrade to iOS 7 so they had the correct security patches. If your iPod Touch has iOS 6.1.6 then it cannot be upgraded further.

HT4623 My ipad3 will not update to ios7. It says it is up to date

My ipad3 (plugged in and fully charged) says it is up to date - I'm trying to update to IO7. I have 2 GB space available. My iPhone 4S updated to IO7 without any issues.

I've read that you need over 3gb free to update. If you google your question you'll get many explanations like the one in this link.
http://www.gottabemobile.com/2013/09/18/ios-7-update-storage-issues-strike/
And while millions have possibly successfully updated their ipads or iphones, read through this support forum. I suggest you give it a good while (at least days) before you even try.
Hope this helps.

My 3rd gen iPad will not update to ios7.0.6. Although connected to wifi, it says I'm not connected to the internet?!

The message that appears just states, unable to verify update as you are not connected to the internet!?

Hi Lottiej81,
Thanks for visiting Apple Support Communities.
I recommend using the steps in this article to troubleshoot your internet connection:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Best,
Jeremy

So my I phone 4s volume has decided to pack allowing only my phone to make sounds when I have an incoming call, I can also here fine using facetime and receiving calls. YouTube, soundcloud, any of I players will no longer play sound. I've restored the ph

So my I phone 4s volume has decided to pack allowing only my phone to make sounds when I have an incoming call, I can also here fine using facetime and receiving calls. YouTube, soundcloud, any of I players will no longer play sound. I've restored the phone using iTunes on my laptop and checked all the volumes are turned up and the button at the left hand Side of the phone is in the correct position.

Try inserting and re-inserting your headphones 7 or 8 times. Also try cleaning out the headphone jack in case of debris that might be interfering with the connection/disconnection.

I have the iPhone 5s. I synced it with my Mac and got all the old apps from my old phone. I was not able to update any of the apps on the old phone and they will not update on the new iPhone 5s either! What can I do?

I have the iPhone 5s. I synced it with my Mac and got all the old apps from my old phone. I was not able to update any of the apps on the old phone and they will not update on the new iPhone 5s either! What can I do?

Hey there rmflint,
It sounds like you are wanting to update the Apps that were synced over from your computer to your new iPhone 5s. If you are clicking Updates in the App Store in the bottom right corner, would you mind clarifying what happens when you are trying to update them?
App Store at a glance
http://help.apple.com/iphone/7/#/iph3dfd8c19
Thank you for using Apple Support Communities.
Take care,
Sterling

I have a iPhone 3GS and my husband has the iPhone 4 , both phones with updated current . We added iMessage to them at first it was great, now I don't get half the texts my husbands send and when I send him a text message it will come up from my email???

I have a iPhone 3GS and my husband has an iPhone 4, both phones are updated. We added iMessage the them both and at first it was great, the messages appear in the text messages under the phone contacts and when I send a text message it will either be a green message or a blue one for (iMessage) depending on the signal. Now when my husband sends a text message to me I don't get them all or some days none. When I send him a text message he gets them from my email address. I cannot send him a standard text anymore my phone only wants to iMessage, so if the signal is not right it just sits there undelivered???
I also have a friend who that we regularly texted each other, for the past 4 months I can receive her texts but she never gets mine? And I have tried countless times, now iv given up trying and I don't use texting to either, but everyone else no problem.

You and your husband can share a store account and still have seperate iCloud accounts for your contacts, bookmarks and stuff like that. Click here for instructions to make an apple account without entering a credit card. Make sure you use a different email address for each apple account.
Set up your iPhone/iPad whatever using the new account for iCloud. Then go into settings/store and sign in with your purchasing account, you may need to sign out of the other account. To the best of my knowledge, your household is allowed to share purchased legally, someone please correct me if I'm wrong.
Once you each have your own devices set to your own accounts you can set them to backup to that account and it will keep all your contacts seperate.

When my iPod Touch is connected to my Mac, and I select Update to update the software of my iPod Touch, I get a message saying that my iTunes software is current, but it will not update my iPod Touch software. Is there a bug in the iPod program?

When my iPod Touch is connected to my Mac, and I select Update to update the software of my iPod Touch, I get a message saying that my iTunes software is current, but it will not update my iPod Touch software. Is there a bug in the iPod program?

If you have the first gen ipod touch as your information shows, then you would have to buy a software update:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)

My iphone 4s is no longer making sound when i have an incoming call or message after installing ios7.... any help?

My iphone 4s is no longer making sound when i have an incoming call or message after installing ios7.... any help?
It still vibrates but no calling sounds or message sounds. It's not on mute and the speakers are working... I can hear music etc.
Oh yeah no keypad noises either.

Same thing has happened to me. I have tried every trick that's been posted here. I just ran out of options. Galaxy phone is starting to look better by the minute.

HT1923 My itunes will not update, and i got a message saying that MSVCR80.II is missing from my computer. Try reinstalling. When i try, i get Sevic apple mobile device failed, verify your priveledges with ignore, retry and abort. Still wont download.

My itunes will not update. I get a message that is saying that MSVCR80.II Is missing from your computer, Try reinstalling to fix this problem. So when i tried to reinstall, it says itunes was not installed correctly. Please reinstall error 7 (windows err 126) Then when i tried to reinstall i get this....Service applemovile device failed to start. Verify that you have sufficient priveledges to start service...the I see abort, retry and ignore....when I hit retry, it sill fails and i get the same message again. How do I fix it? Will I lose all my music if I delete it all and reinstall itunes? I haven't tried that yet.

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

HT201210 Iphone 4s will not update to iOS 7. Says an error occurred. I have to plug my phone into the computer also because it will not connect to home wifi. All other devices will connect to wifi though. I have enough storage to update also.

My iphone 4s will not update to ios 7. I'm trying to update this through my imac because the iphone will also not connect to my home wifi. I've tried several different things but nothing is working. I deleted enough pics and apps so there is enough storage. When i plug it in, it starts to bring all my photos to the imac. I cancel this because i don't want it. It then says extracting software, backing up iphone, then i get the error message. Do I need the iphone 5?

I just tried again, no code comes up on the imac. Just says cannot back up this device with my "initials" because of an error. It's weird because my iphone has been connected to othert wifi sources in the past. I've looked through these forums and have tried multiple things like resetting the phone, resetting network, shutting off modem and router, nothing works. I have an apple airport extreme router too. Any suggestions are greatly appreciated.

I have a 2010 macbook pro 2010 13.3" laptop that will not update from 10.6.3

I have an Apple macBook pro that will not update at all. It is a 13.3 model the initial load is 10.6.3. The battery is dead as well and the pram seems to not hold as well, time reset even when plugged in on restart. any update leads to the spinning wheel freezing, and i mean freeze even the dvd drive stops working completely. Any ideas?

You can update to higher versions of Snow Leopard by applying the combo updates, anyway. Your predicament may come from the fact that a prior update didn't install properly, and is blocking the install of other updates. You should download the combo updates from Apple's website, and apply them.
You'll find the 10.6.8 update here. You'll still have to apply the various security updates that have been released since, if any.

Indd will not update placed images that have type design changes from Ai

I am creating a book in Indesign ca4 and have placed hundreds of images from Illustrator cs4. These images have unconverted type in them. When i update the font (in FontExplorer X) the files updates fine in Ai. However, when I go to the Indd file nothing changes. If i click on one of the images and relink then the updated font pops in. Now normally when I change anything else in an Ai file it automatically changes in the Indd file or at least shows that the file needs to be "updated".
The problem is that I don't want to spend hours clicking each graphic, going to relink find the file, etc. Also, the font change is mearly the same font with a different revision number and it is difficult to even see if the font has actually updated, I would be blind by the time I finished the process of updating each graphic and verifying that it actulally updated.
I do not want to convert the type to outlines, as this would cause even more time issues.
I don't understand how the this can happen without a red flag happening somewhere along the process, as the previous font that shows up in Indd no longer exists and the file is not embeded, or converted?

Peter, thanks for working on this for me I appreciate your heIp. I think what is happening is that when the font is updated it is not acknowledged by the Ai file until it is opened and resaved. Additionally, Ai does not change anything in a file that is resaved unless a change is made. So, what I had to do is open each Ai file and move or nudge some insignificant object or some other change to force an update, then resave the file. Also, if a change is made then undo is selected the file will not update it must be an actual change. Then it will update.

HT1338 I have OS X 10.6.8 on my mac and have just downloaded 10.7.4 (needed for imovie 11) but it will not update.

I have OS X 10.6.8 on my mac and have just downloaded 10.7.4 (needed for imovie 11) but it will not update. What has happened to the downloaded update?

When you downloaded Lion from the Appstore (and paid 29$) you have 10.7.4.
After the download you will find it in the Applications folder: that is the installer ! The installer vanishes when used, thus if you want to make an installer disk (to avoid a later redownload), you should do it before you run this installer. You can use "Lion Diskmaker" for that (use a 8GB USB stick), http://www.macupdate.com/app/mac/39701/lion-diskmaker/

My iphone5c will not sound when I have an incoming text message in the locked or unlocked position. I have not updated to ios7.

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