My iPhone6 while updating iOS 8.1.1 has stuck in recovery mode. help

My iPhone6 while updating iOS 8.1.1 has stuck in recovery mode. help

Try Use iTunes to restore your iOS device to factory settings - Apple Support
Can't follow this method because the phone logo doesn't show.... any other method???

Similar Messages

  • After attempting to update to ios 7, my iphone is stuck in recovery mode and will not connect to the itunes software server.

    After attempting to update to ios 7, my iphone is stuck in recovery mode and will not connect to the itunes software server.  I have already tried the resetting with power swich and home button and plugging into computer but it says the "iPhone software update server cannot be contacted."  I am locked out of my phone.  Does anyone have any idea how to resolve this issue and get the phone working again.  I will add that I am now trying to restore it on a different computer with a lower version of itunes, but the computer that it initially happened on had the updated itunes and gave me the same result ... nothing.  Thanks for your help in advance.

    Try going to recovery mode as described here.  You may have to try this more than once to succeed.
    Use the original iTunes that the iPhone synced with.
    http://support.apple.com/kb/HT1808

  • Error 16 when I update my iPhone 5s showed me stuck on recovery mode and whenever I got error 16 Restore thing is the problem?

    Error 16 when I update my iPhone 5s showed me stuck on recovery mode and whenever I got error 16 Restore thing is the problem?

    Hello Meysam321,
    After reviewing your post, I have located an article that can help with your device. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
    Resolve iOS update and restore errors - Apple Support
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
    Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
    Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    Confirm that your security software and settings are allowing communication between your device and update servers.
    If you still see the error message when you update or restore, contact Apple support.
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • After updated my iPad 3 it get stuck on recovery mode, how can I fix it?

    After I updated my iPad 3 it get stuck on recovery mode, anybody can help how to fix it?

    Have you tired starting all over again forcing the iPad into recovery mode? Turn off your firewall and antivirus software and see of you can start the process all over again. Quit iTunes and restart the computer before you try again.
    Here are the insturctions to manually force the iPad into recovery mode.
    iPad: Unable to update or restore - Support - Apple
    Post back with any error messages and your results after you try again.

  • HT4623 I ran the IOS 7 update and now my phone is stuck in recovery mode. Help?

    I ran the IOS 7 update on my phone and now it is stuck in recovery mode. On my phone it shows a cord and the I Tunes logo.  When I connect to I Tunes it tells me "itunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."  Then it only gives me the option to Restore iPhone.  But when I click on this it gives me the message that it is going to reset my phone to factory settings.  Doesn't this mean I will loose everything?  What do I do?  Is there a way to fix this without losing everything? 
    Help?
    Thank you,
    Nicole

    Any numbers or other details on the mesages given?
    Did you try to connect in recovery mode again? iOS: Unable to update or restore
    In case your network connection timed out, check your security software settings: iTunes for Windows: Troubleshooting security software issues

  • HT1414 updated ios then error message now stuc in recovery mode

    hi can anyone help me ive updated my ipad 1 to ios 5.1.1 and now its stuck in recovery mode how do i fix this
    also when it finished i got an error message

    What did the error message say or number?
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • IPhone won't update to 6.1 and is stuck in recovery mode

    I attempted to update my iPhone from 6.0.1 to 6.1 today; however, in doing so iTunes informed me that the update could not be verified. Upon receiving this message, I thought that my phone would just go back to how it was, but that wasn't the case. The iPhone 4s is now stuck in recovery mode. It just keeps shutting down and going back to the apple logo. In addition to this, I am unable to put the phone in DFU mode due to the fact that my power button randomly stopped working a few weeks ago. Any ideas on how to regain use of my iPhone? Any help is greatly appreciated.

    I'm having the same problem, I tried to update to whatever the last version was as I hadn't got that 33mb update yet, during the process my phone froze. I tried to unfreeze my phone by giving it a hard reboot (holding the home and power button) but now my phone is stuck in recovery mode.
    I tried various programs that provide a "recovery mode fix" none worked.
    Manually downloaded the latest ipsw as I failed five times from 5AM to try and get iTunes to download the latest version and restore my phone.
    When I try to restore to iOS 8 I get "this iPhone could not be restored (error 2003)" and it has been like this for 12 hours. 12 hours I've been without a phone and all I wanted to do was update my software? What a joke. I have no idea how I'm going to fix this as literally everything I have tried has failed.

  • IOS 8.1.3 get stuck into recovery mode after restoring

    AAfter updating my iPhone 5s to the newest iOS it went into revovery mode and everytime I try restoring it it will just get suck into recovery mode

    Honestly, If you are stuck in recovery mode.  I would visit the nearest apple store and meet genius specialist to get you squared away.  They may get you over this hump or simply swap out your device if is a hardware issue.  I'm sorry you are faced with this issue. 

  • Newest iphone update 6.1.2 failure, phone stuck in recovery mode feb 20, 2013 HELPPP

    February 21, 2013 i just tried to update my 4S and now it says it couldn't connect to server and it's stuck in recovery mode and i must restore it!!!! HELP?!?!

    Hello Puppetbasher,
    Thanks for the question, and welcome to Apple Support Communities.
    That definitely sounds frustrating. The following article outlines restore error -1:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    Error -1
    Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
    Thanks,
    Matt M.

  • IOS 6.1 download problems - stuck in recovery mode

    If your iPad, iPhone or iPod are stuck in recovery mode, try the following:
    1.  download the firmware for your device: http://www.ngbtips.com/download-links-ios-6-1-official-firmware.html
    2.  plug your device into a computer running iTunes
    3.  when the "restore device box" pops up, control click on button to restore
    4.  restore your device from the firmware you downloaded
    Hope this helps!

    Maybe:
    Restore loop (being prompted to restore again after a restore successfully completes)
    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
    Next try placing in DFU mode and then restoring.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Then try restoring on another computer.
    Last, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • HT5642 my ipod touch 5th gen is not recognized since I tried to update ios. It says it is in recovery mode but it just keeps looping back to recovery mode. I tried holging power button for 3 sec. then both home and power for 10 sec then home button for 20

    My ipod touch 5th generation went into recovery mode when I tried to update ios. When I try to recover it just keeps looping back to recovery mode. I tried to hold the power button for 3 secs. then simultaneously hold the home button for 10 secs. then hold only power button for 20 secs. I tried this several times to no avail. This is my daughter's ipod. I am computer illiterate and I'm not sure what else to try.

    Maybe:
    Restore loop (being prompted to restore again after a restore successfully completes)
    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
    Next try placing in DFU mode and then restoring.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Then try restoring on another computer.
    Last, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • IOS8 update failed on my iPad2, now stuck in recovery mode

    Hi there
    I am in a bit of a pickle! This is what happened:
    1.     Plugged my iPad2 into iTunes, downloaded iOS8 and it began to install;
    2.     iTunes downloaded the software and began to update iPad;
    3.     Device showed Apple Logo and progress bar BUT then update failed. iTunes informed me it failed, clicked OK. iPad stuck and did not recover;
    4.     Did a hard reset;
    5.     iPad showed Red iTunes logo and said to connect to iTunes;
    6.     Connected to iTunes which stated: iPad Recovery Mode, If you are experiencing problems with your iPad, you can restore to original settings by clicking Restore iPad
    7.     Clicked restore iPad - warnings about losing data etc...
    8.     iTune redownloaded iOS8,
    9.     After downloading iTunes went back to the iPad Recovery Mode screen,
    10.   iTunes redownloaded iOS8
    11.   goes into an infinite loop back to point 6 and round and round we go.....
    If I leave the iPad it exits recovery mode and tries to restart - but black screen after apple logo.......
    Going back into recovery mode - it does the same again.... no joy...
    I'm really stuck - thankfully have a backup, but does anyone have any suggestions?????????
    Thankyou!
    PS - iTunes, and OS Mavericks is fully up to date...

    mama.yeen wrote:
    been trying like 100s times already.. no luck… most far it goes up to restoring ipad firmware then freeze or end up with error that suggesting to update itunes bla bla… so sad..
    It's not possible to revert to a previous system. You're failing and it won't work, because it's not possible.
    If you want to give your operating system a fresh start, here's how to do it ... reset to factory default ...
    Follow this procedure for a Troubleshooting Methodology ... basically reset to factory default condition -BUT- be sure to do the following methodically and also to follow the part with Apple Support!
    First you want to make sure you have several backups of your data and done with a couple of "different" sources. Be sure to understand what data is backed up and what is NOT on iCloud Backup and iTunes Backup. Use a variety of methods for backup ... you might check into Dropbox, in addition to your Apple options.
    Then turn off your desktop anti-virus software when using iTunes for this reset to factory default. After you do that reset, then leave your iPad in its factory default state and see how it operates then. If you encounter any problems in that factory default state, then take it to Apple Support, and let them know that you have just reset it to that state with iTunes and have not put any of your data back on and it is operating in this fashion (whatever the problem is) in that pristine state. Make sure you keep that trouble ticket number, because if it has to be escalated through Apple Support, you're going to find all communications tied in with that number. If the lower level help isn't able to help you, then escalate it to a higher level to examine the problem. Keep at it with that trouble ticket number until Apple Support arrives at a solution to that problem. Be methodical and keep at it.
    On the other hand, if everything is okay with the factory default condition, then restore your backup. Some people have discovered that the problem resides in the apps or something in the restored backup. If that's the case, then it's going to be trying and difficult to find out which developer's app is causing you the problem. And ... it's true ... that a developer not following Apple's instructions and guidelines for his app can CAUSE YOU TROUBLE. This kind of thing does happen from developers, especially when a new system upgrade comes out, because some developers ignore what Apple tells them about changes coming, and what they do BREAKS SOMETHING.
    This is a troubleshooting methodology that you are going through. See it through to the end.
    Choosing an iOS Backup Method (Should I Use iTunes or iCloud to back up ...)
    https://support.apple.com/kb/HT5262
    Back up and Restore your iOS Device with iCloud or iTunes
    http://support.apple.com/kb/ht1766
    iTunes: About iOS Backups
    http://support.apple.com/kb/ht4946
    Create and Delete iPhone, iPad and iPod Touch Backups in iTunes
    http://support.apple.com/kb/ht4946
    iOS: Troubleshooting Encrypted Backups
    http://support.apple.com/kb/TS5162
    Use iTunes to Restore your iOS Device to Factory Settings
    http://support.apple.com/kb/ht1414

  • Update to 6.1.1 failed - stuck in recovery mode?

    I am a Vodafone customer in the UK with an iPhone 4S.  I didn't actually see the warning from Vodafone saying not to update to 6.1.0 and so went ahead and did it.  I had no problems whatsoever, was working perfectly fine.  I then saw the release of 6.1.1 and the advice from Vodafone to do it.  I went ahead and did it Over The Air but it didn't complete.  I got the message on my phone saying to plug into iTunes.  iTunes said my phone was in recovery mode and I had to restore.  Tried to do it but got unknown error 36 and the restore failed.  Went through all the suggestions on the support website - tried different computers (Windows and Mac OS), different USB cables, different network etc.  Contacted support in the UK and they called back.  Went through the whole thing again, tried the holding home and reset trick etc.  Still not luck.  In the end they put me through to support in the US who said they have the engineers looking at it.
    Has anyone else had this issue?  Error 36 can be a hardware error and I'm worried they will say there is a problem with my device and make me pay for servicing (out of warranty).  There was absolutely nothing wrong with it, it was definitely the upgrade to 6.1.1 that did it.  Without sounding selfish, I'm hoping it is a widespread issue so that they admit liability and fix/replace without cost or release 6.1.2. 

    Hi All
    Good news of sorts. Took my phone to a local repairer and they have seen a growing number of iPhones phones doing the same thing with the latest "update" to 6.1.1. They have no idea what is the cause nor the actual solution but have found by progressing a phone down a number of computer and different cables and doing a DFU (think that is the term) eventually one combination of computer and cable works, if you are lucky. The best cable they have found is a cheap non-genuine one with a particular computer been "luckier" than most. If this does not work then you have to send back to the people you brought the phone from (Telstra in Australia my case and I wish anyone luck dealing with them) and either claim warranty (be almost certain to be told you either dropped it or soaked it) or if you want to see a phone in your lifetime shell out $270 for a reconditioned replacement.
    Because I used iTunes and accepted the backup before "upgrade/brick" option my iPhone is currently restoring my applications and data. Looks promising. Total cost for this "random" repair was $47 from the local company. Oh, and yes the "upgrade" blew 1GB of my data allowance which in Australia is mega expensive if you overrun your limit ($2,500 penalty charges or maybe $250 depending what mood Telstra are in).
    Dear Mr/Ms/Mrs/Master/Madam Apple you have seriously affected and annoyed a customer.
    So if you are having no joy try a repairer that has a few computers and cables and if you are lucky then they might be able to "unbrick" your iPhone by doing a DFU but do mention to them they might need to try a few computers and cables before getting lucky.
    Hope you are as "lucky" as I was.

  • IPhone 4s: upgrade from ios 5.1 to ios 6 failed and phone stuck in recovery mode

    I am on a Macbook OS 10.7.5.  iTuens 10.7.
    This afternoon I plugged in my iPhone 4S and started the upgrade process from iOS 5.1 to iOS 6.
    The update process failed at some point and now I am stuck with only the "Restore" option in iTunes.
    The frightening thing is that I am not sure if my data is backed up (most importantly my photos). 
    I had not done a backup in a while, but when I go to Library/Application Support/MobileSync/ and look at the backup folders, there is a backup in there from today around the same time I started the update, and the size is close to 9GB. 
    Is this my iPhone's backup before the update was processed?  Does iTunes / Apple backup before the upgrade process automatically? Am I safe to restore from here or do I risk losing my data?  Anything else I can do try?
    I'm in the process of upgrading to the latest iPhoto so I can at least get some of the photos that were backed up in there before it maxed out.
    Very very frustrating experience ... remember to back up before you upgrade, especially if you're over a wireless network!

    if pictures are your main concern, but you have icloud activated on your phone and computer, then they should be backed up on your computer.  If the only option you have is to "restore", then go ahead and do it and you should hopefully get the option to restore that backup that you spoke about, after itunes installs ios6 to your iphone.

  • Updated to ios6 Last night phone now in recovery mode HELP!

    Okay last night before i did this i had a bad feeling that i should backup.. .But the software update never said that i needed to so i assumed it was safe? but ofcoarse no its not! I have vital images of me and my girlfriend who is now sick and doctors are testing her for cervicle cancer and i do not want to lose those memories!!! someone please please help me!!!!t
    "No icloud only had the last 30 days or so 5gbs" i need to go back further please help me!
    i have tried recboot and tinyumbrella neigher are working please please help!!!

    I should add that this has never been Jailbroken. I keep reading that a lot of times this is the case for a jail broken phone.
    I have also gone through the not very helpfull steps on apples site to fix this.. It is not a security issue since i dont have an antivirus or any 3rd party software for my computer.

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