My Iphoto app is frozen in update...help!
Is there a work around when I havent changed anything but the system says the update is not available?
Have you tried closing the Mail app completely and seeing if it works when you re-open it ? From the home screen (i.e. not with Mail 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
You could also try deleting the email via a browser if you don't need it
Similar Messages
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I have 5 apps that needed updating. I updated and now apps are "frozen" in updating stage. They won't even delete after I hit delete button. What to do?
Reset time, press and hold both the power and home buttons for 10-15 seconds till the Apple logo appears. Release both buttons. Wait 15-20 seconds till your iPad starts on it's own. Check the downloads.
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I can't download apps or do my update help please!
i dont know why but i can't download apps or do mu update please help me
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears. Already done
- Go to Settings>iTunes and App Store and sign out and sign back in
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
i used to have an app store and lost it and i created a new one and i can not update the iphoto app on my macbook pro because it was updated with the old account, is there a solution for this problem?
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID. -
TS3274 Apps are frozen while updating for ipad2
I updated all and the apps are frozen and not updating. The update bar hasn't moved
Hi all
Just after posting my question I saw on the "more like this" box on the right here a topic that answered my concern.
What a relief !
Thanks to "stevejobsfan 0123 in sunny California. His suggestion to another member was , I quote "Try a reset:
Hold the home and power buttons at the same time until the Apple boot logo appears.
Worked a treat
Safe no losses.
Once the ipad2 restarted there was a message saying the apps (which were frozen mid install), could not be purchased at this time , please try again .
Whew !
My first time here , great forum thanks community -
Lost video app after iOS 7 update - help
After installing ios 7 the built in app for video on my ipad has disappeared, please help
Have you looked everywhere for it on all pages otherwise I'm not sure where it is
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TS1717 A number of my apps have frozen mid-update and now I can't access. Why.
See question above
Probably the reboot used to log into the Guest account and then your account again fixed the problem. If often will.
-
Hi! I am so stumped with having multiple Apple ID accounts. I did this not knowing what I was doing and now I can not update my iPhoto app because it tells me to log into the account that I used to purchase it. I thought I was trying to do this but I can't get anywhere.
Please help!
FloraHi Florafromco,
You can view your iTunes Store account and request assistance by following the instructions below:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
I hope this information helps ....
The following article will provide a little more information regarding using multiple Apple ID's:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
I hope this information helps ....
Have a great day!
Have a great day!
- Judy -
Can't update iPhoto in Mac App store or Software update... Help!
I am stuck in iPhoto 9.1.5 Using Lion iPhoto purchased through mac app store. Please help me
Originally Posted by rk25123
Hi there, that's kinda strange, because I too have the latest MacBook Air and for me (and should also for you since iLife came pre-installed) the update downloaded and installed flawlessly via App Store, in the updates section (not in the purchased one). Maybe it's just a bug, Mac App Store seems a Beta to me for how laggy and buggy it is. Usually when it says something about another account it's 'cause you have pirated software and the App Store receipt inside it is indeed connected to another account, making it impossible to download the update. If that's your case what you have to do is to right click on iPhoto and select "show package content", open the "Content" folder and delete the "_MASReceipt" folder inside it, now the update will show up on Software Update.
A user posted on another site a way to solve this.
It worked for me, hope it helps. -
Where can I find the System Mac 9 that would be in the (original release) factory shipped iMac's prior to 2010? I'm missing key system data and cannot update to iPhoto app past 6.0.6; any advice will be helpful, thank you.
Where can I find the System Mac 9 that would be in the (original release) factory shipped iMac's prior to 2010?
What are you refering to here? Mac OS 9 came out around 2001 ( or about ). Mac OS 9 last run in an emulation mode in 10.4.11 -- Tiger. Mac OS 9 ran on PPC machines that were last produced before 2004 or so.
I think your conclusion you need Mac OS 9 is incorrect.
I'm missing key system data and cannot update to iPhoto app past 6.0.6; any advice will be helpful, thank you.
iPhoto '11, Mac OS X (10.6.8), need to upgrade system to 10.8
We need to verify some information. Are you really running 10.6.8? What hardware?
Here is how to find out what version of Mac OS you are running:
Click on the blue apple in the upper left hand of the screen.
click on this icon
Click on the first line, "About This Mac"
Most of these are numbers & that's what we want.
What version & Processor do you have? -
I have just purchased my new Imac 21.5. I am trying to do an update my Iphoto through the app store but when i do it directs me to my Icloud. When i go to my Icloud there is no Iphoto app there to update. I have been trying to this update now for some time but with no success. Can anyone point me in the right direction to do this update. Thankyou if anyone can help
The update automatically came from the app store and i have sucessfully installed other updates before and never been asked this question. This update was released on the 16th of April. It is update 9.4.3.
I logged into the app store and went to Iphto and found the update.All good thankyou, but the same message comes up saying i need to log into Icloud.
Any further thoughts ? -
Included are screen grabs of some of the message prompts I'm recieving when attempting to update my iPhoto app.
*side note: my operating system recently crashed, and my comptuer was wiped, so 'salvaging' photos from the current app is not a factor since they've been backedup externally already.Please test after each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes.
Step 1
Select the Purchases page in the App Store and locate the app(s) in your purchase history. If there's a button markedACCEPT on the right, click it.
Step 2
If you're trying to update iLife or iWork apps that were installed from a purchased DVD, or if you have a refurbished Mac bought directly from Apple, contact App Store customer service for a redemption code. You may be asked for the part number of the DVD.
Step 3
From the App Store menu bar, select
Store ▹ View My Account
Enter your Apple ID password at the prompt. At the lower right corner of the window that opens, click the Reset button. Close the window.
Step 4
If you have a used Mac, the bundled apps were linked to the original owner's Apple ID and can't be transferred to you. Reportedly, customer service has issued redemption codes to some second owners who asked, but it's not guaranteed.
Step 5
Delete the app(s) you want to update and reinstall them. -
App store frozen during installation of iPhoto -- Why?
I am using the App Store to update iPhoto. It has frozen with "less than a minute" to go. How can I unfreeze it, or clear it and start again? I have tried closing and re-opening the app, to no avail. Perhaps a restart will help. Has anyone else experienced this problem, and if so, how did you deal with it? Thank you.
Hi...
Definitely close the iPhoto app before updating the software.
Restart your Mac then try resuming the update download > Mac App Store: How to resume interrupted downloads
Which Mac OS X do you have installed? -
I have a macbook pro and I connected a new iphone to my computer. Somehow all my pictures in the iphoto app deleted. How can I get them back, and no I do not have my TimeMachine On. Please help!
If you are running Lion then all drivers are distributed through Software Update. You do not need to install anything, other than to install the printer in System Preferences > Print & Scan. If you already added the printer while it was connected using USB, you might want to delete it and set it up again wirelessly to avoid confusion. Or, give them two distinct names e.g. "Photosmart D110 (USB)" and "Photosmart D110 (wireless)".
All scanning functions are now performed using Preview, but you can also access the scanner through the same Print & Scan preference pane, or with Image Capture.
This HP document may help explain how driver software is distributed now:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03079365&cc=us&dlc=en&lc=en &product=4144493&tmp_track_link=ot_search#N108 -
Please help, Iphoto crashes when trying to update my iphoto library
i recently upgraded my operating system to Lion OS x 10.7.3, and I bought the IPhoto 11' (9.2.1) from the app store. Now it crashes when I try to open after telling me it needs to update my library (version 8.1.2). It starts updating, but then crashes. I have tried rebuilding my library with IPhoto Library Manager, so I can get the program to work with this, but it also crashes in the attempt to rebuild. I can open the program with an empty library, but then I can't get to my old photos. I have also reinstalled Iphoto, without this helping. And I have tried to find these "receipts", and have deleted these. I also have deleted the QuickTime 7, which I still had, and I'm now only running the QuickTime Player 10.1. Now I have to ask you for help. Here is a copy of the first part of the crash report:
Process: iPhoto
Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier: com.apple.iPhoto
Version: 9.2.1 (9.2.1)
Build Info: iPhotoProject-628000000000000~1
App Item ID: 408981381
App External ID: 4641130
Code Type: X86 (Native)
Parent Process: launchd
Date/Time: 2012-02-07 00:21:47.057 +0100
OS Version: Mac OS X 10.7.3 (11D50)
Report Version: 9
Interval Since Last Report: 6927 sec
Crashes Since Last Report: 24
Per-App Interval Since Last Report: 368 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: 12B2839F-DC73-4348-85DF-937FB3ADEDFB
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
objc[57475]: garbage collection is OFF
Dyld Error Message:
Symbol not found: _ValidateAudioChannelLayout
Referenced from: /Users/USER/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/Quic kTimeComponents
Expected in: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 dyld 0x8fe52071 dyld_fatal_error + 1
1 dyld 0x8fe55df4 dyld::bindLazySymbol(mach_header const, unsigned long) + 129
2 dyld 0x8fe643ce stub_binding_helper_interface2 + 20
3 com.apple.QuickTimeComponents.component 0x05fe132a CopyAndExpandStreamLayout + 48
4 com.apple.QuickTimeComponents.component 0x05ff2e60 AudioContextProcessorOutputDevice::GetLayout(unsigned long, unsigned long, AudioChannelLayout**) + 930
5 com.apple.QuickTimeComponents.component 0x05ff5ad5 AudioContextProcessorOutputDevice::CreateProcessor() + 1013
6 com.apple.QuickTimeComponents.component 0x05fe94b5 AudioContextChannel::AddProcessor(unsigned long, AudioProcessorDescription*) + 413
7 com.apple.QuickTimeComponents.component 0x05fe2b39 AudioContextBase::ComponentEntryDispatch(ComponentParameters, AudioContextBase) + 1309
8 com.apple.CoreServices.CarbonCore 0x92f5345d CallComponent + 223
9 com.apple.CoreServices.CarbonCore 0x92f534a6 CallComponentDispatch + 29
10 com.apple.QuickTime 0x96d601fb AudioContextAddProcessor + 49
11 com.apple.QuickTime 0x96d5fcae AudioContextManager::CreateContext(ComponentDescription, AudioProcessorDescription, ComponentInstanceRecord**) + 408
12 com.apple.QuickTime 0x96d5fb0f AudioEngineCreateContextWithDeviceDescription + 47
13 com.apple.QuickTime 0x96d5f1b1 QTAudioDeviceContextCreate + 255
14 com.apple.QuickTime 0x96d5f016 QTAudioContextCreateForAudioDevice + 66
15 com.apple.QuickTime 0x96d2f6e4 SetMovieActive_priv + 480
16 com.apple.QuickTime 0x96d35829 QTOMovieObject::SetProperty(unsigned long, unsigned long, void const*) + 8365
17 com.apple.QuickTime 0x96d26d02 DispatchQTMsg(void const, unsigned long, unsigned long, unsigned long, QTOGenericObject) + 324
18 com.apple.QuickTime 0x96d26b1e QTObjectTokenPriv::SendMessageToObject(QTMessagePriv*, unsigned long) + 188
19 com.apple.QuickTime 0x96d2650a QTObjectTokenPriv::DispatchMessage(QTMessagePriv, void const, __CFAllocator const, unsigned long, unsigned long, ComponentMsgParam, unsigned long, unsigned long) + 1526
20 com.apple.QuickTime 0x96d25ebb QTSendMessageToObject + 141
21 com.apple.QuickTime 0x96d33760 QTSetObjectProperty + 272
22 com.apple.QTKit 0x9783eec1 -[QTMovie_QuickTime setActive:] + 100
23 com.apple.QTKit 0x9784bd03 -[QTMovie_QuickTime initWithQuickTimeMovie:disposeWhenDone:delegate:attributes:error:forParent:] + 648
24 com.apple.QTKit 0x978033e4 -[QTMovie_QuickTime initWithAttributes:error:forParent:] + 6018
25 com.apple.QTKit 0x97801585 -[QTMovie initWithAttributes:error:] + 1058
26 com.apple.QTKit 0x97822e36 -[QTMovie initWithDataReference:error:] + 181
27 com.apple.QTKit 0x978230d0 -[QTMovie initWithFile:error:] + 209
28 com.apple.iPhoto 0x0025ab28 0x1000 + 2464552
29 com.apple.iPhoto 0x0003eafb 0x1000 + 252667
30 com.apple.iPhoto 0x000393ef 0x1000 + 230383
31 com.apple.iPhoto 0x000386bc 0x1000 + 227004
32 com.apple.iPhoto 0x00036098 0x1000 + 217240
33 com.apple.iPhoto 0x00035e50 0x1000 + 216656
34 com.apple.iPhoto 0x000356c1 0x1000 + 214721
35 com.apple.iPhoto 0x00033a4f 0x1000 + 207439
36 com.apple.Foundation 0x93a11e25 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 49
37 com.apple.CoreFoundation 0x938a7cb3 ___CFXNotificationPost_block_invoke_1 + 275
38 com.apple.CoreFoundation 0x93872a38 _CFXNotificationPost + 2776
39 com.apple.Foundation 0x939fd012 -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
40 com.apple.AppKit 0x93d8775d -[NSApplication _postDidFinishNotification] + 259
41 com.apple.AppKit 0x93d87453 -[NSApplication _sendFinishLaunchingNotification] + 84
42 com.apple.AppKit 0x93d85f74 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 277
43 com.apple.AppKit 0x93d85c8a -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 377
44 com.apple.CoreFoundation 0x938c0298 -[NSObject performSelector:withObject:withObject:] + 72
45 com.apple.Foundation 0x93a370f6 __-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 121
46 com.apple.Foundation 0x93a35ea9 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 476
47 com.apple.Foundation 0x93a35c7d _NSAppleEventManagerGenericHandler + 234
48 com.apple.AE 0x95775045 aeDispatchAppleEvent(AEDesc const, AEDesc, unsigned long, unsigned char*) + 202
49 com.apple.AE 0x9575eb67 ZL25dispatchEventAndSendReplyPK6AEDescPS + 43
50 com.apple.AE 0x9575ea54 aeProcessAppleEvent + 253
51 com.apple.HIToolbox 0x9991e5d6 AEProcessAppleEvent + 103
52 com.apple.AppKit 0x93d82d0b _DPSNextEvent + 1301
53 com.apple.AppKit 0x93d82306 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113
54 com.apple.AppKit 0x93d7e675 -[NSApplication run] + 911
55 com.apple.AppKit 0x94012261 NSApplicationMain + 1054
56 com.apple.iPhoto 0x0001159a 0x1000 + 66970
57 com.apple.iPhoto 0x00010a29 0x1000 + 64041I did as you suggested, and finally I got to reinstall Lion, but the problem persist. Is there no way I can repair only QuickTime? I tried installing also version QT7.7, but it doesn't seem to make a difference.
Here is the last crash report, but to me it seems like it's the same as before:
After reinstalling Lion:
Process: iPhoto [331]
Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier: com.apple.iPhoto
Version: 9.2.1 (9.2.1)
Build Info: iPhotoProject-628000000000000~1
App Item ID: 408981381
App External ID: 4641130
Code Type: X86 (Native)
Parent Process: launchd [165]
Date/Time: 2012-02-08 10:39:01.776 -0800
OS Version: Mac OS X 10.7.3 (11D50)
Report Version: 9
Interval Since Last Report: 67729 sec
Crashes Since Last Report: 115
Per-App Interval Since Last Report: 953 sec
Per-App Crashes Since Last Report: 9
Anonymous UUID: 12B2839F-DC73-4348-85DF-937FB3ADEDFB
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
objc[331]: garbage collection is OFF
Dyld Error Message:
Symbol not found: _ValidateAudioChannelLayout
Referenced from: /Users/USER/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/Quic kTimeComponents
Expected in: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 dyld 0x8fe2c071 dyld_fatal_error + 1
1 dyld 0x8fe2fdf4 dyld::bindLazySymbol(mach_header const*, unsigned long*) + 129
2 dyld 0x8fe3e3ce stub_binding_helper_interface2 + 20
3 com.apple.QuickTimeComponents.component 0x05fe132a CopyAndExpandStreamLayout + 48
4 com.apple.QuickTimeComponents.component 0x05ff2e60 AudioContextProcessorOutputDevice::GetLayout(unsigned long, unsigned long, AudioChannelLayout**) + 930
5 com.apple.QuickTimeComponents.component 0x05ff5ad5 AudioContextProcessorOutputDevice::CreateProcessor() + 1013
6 com.apple.QuickTimeComponents.component 0x05fe94b5 AudioContextChannel::AddProcessor(unsigned long, AudioProcessorDescription*) + 413
7 com.apple.QuickTimeComponents.component 0x05fe2b39 AudioContextBase::ComponentEntryDispatch(ComponentParameters*, AudioContextBase*) + 1309
8 com.apple.CoreServices.CarbonCore 0x91b7945d CallComponent + 223
9 com.apple.CoreServices.CarbonCore 0x91b794a6 CallComponentDispatch + 29
10 com.apple.QuickTime 0x910631fb AudioContextAddProcessor + 49
11 com.apple.QuickTime 0x91062cae AudioContextManager::CreateContext(ComponentDescription*, AudioProcessorDescription*, ComponentInstanceRecord**) + 408
12 com.apple.QuickTime 0x91062b0f AudioEngineCreateContextWithDeviceDescription + 47
13 com.apple.QuickTime 0x910621b1 QTAudioDeviceContextCreate + 255
14 com.apple.QuickTime 0x91062016 QTAudioContextCreateForAudioDevice + 66
15 com.apple.QuickTime 0x910326e4 SetMovieActive_priv + 480
16 com.apple.QuickTime 0x91038829 QTOMovieObject::SetProperty(unsigned long, unsigned long, void const*) + 8365
17 com.apple.QuickTime 0x91029d02 DispatchQTMsg(void const*, unsigned long, unsigned long, unsigned long, QTOGenericObject*) + 324
18 com.apple.QuickTime 0x91029b1e QTObjectTokenPriv::SendMessageToObject(QTMessagePriv*, unsigned long) + 188
19 com.apple.QuickTime 0x9102950a QTObjectTokenPriv::DispatchMessage(QTMessagePriv*, void const*, __CFAllocator const*, unsigned long, unsigned long, ComponentMsgParam*, unsigned long, unsigned long) + 1526
20 com.apple.QuickTime 0x91028ebb QTSendMessageToObject + 141
21 com.apple.QuickTime 0x91036760 QTSetObjectProperty + 272
22 com.apple.QTKit 0x964ddec1 -[QTMovie_QuickTime setActive:] + 100
23 com.apple.QTKit 0x964ead03 -[QTMovie_QuickTime initWithQuickTimeMovie:disposeWhenDone:delegate:attributes:error:forParent:] + 648
24 com.apple.QTKit 0x964a23e4 -[QTMovie_QuickTime initWithAttributes:error:forParent:] + 6018
25 com.apple.QTKit 0x964a0585 -[QTMovie initWithAttributes:error:] + 1058
26 com.apple.QTKit 0x964c1e36 -[QTMovie initWithDataReference:error:] + 181
27 com.apple.QTKit 0x964c20d0 -[QTMovie initWithFile:error:] + 209
28 com.apple.iPhoto 0x0025ab28 0x1000 + 2464552
29 com.apple.iPhoto 0x0003eafb 0x1000 + 252667
30 com.apple.iPhoto 0x000393ef 0x1000 + 230383
31 com.apple.iPhoto 0x000386bc 0x1000 + 227004
32 com.apple.iPhoto 0x00036098 0x1000 + 217240
33 com.apple.iPhoto 0x00035e50 0x1000 + 216656
34 com.apple.iPhoto 0x000356c1 0x1000 + 214721
35 com.apple.iPhoto 0x00033a4f 0x1000 + 207439
36 com.apple.Foundation 0x94567e25 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 49
37 com.apple.CoreFoundation 0x99525cb3 ___CFXNotificationPost_block_invoke_1 + 275
38 com.apple.CoreFoundation 0x994f0a38 _CFXNotificationPost + 2776
39 com.apple.Foundation 0x94553012 -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
40 com.apple.AppKit 0x9040275d -[NSApplication _postDidFinishNotification] + 259
41 com.apple.AppKit 0x90402453 -[NSApplication _sendFinishLaunchingNotification] + 84
42 com.apple.AppKit 0x90400f74 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 277
43 com.apple.AppKit 0x90400c8a -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 377
44 com.apple.CoreFoundation 0x9953e298 -[NSObject performSelector:withObject:withObject:] + 72
45 com.apple.Foundation 0x9458d0f6 __-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 121
46 com.apple.Foundation 0x9458bea9 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 476
47 com.apple.Foundation 0x9458bc7d _NSAppleEventManagerGenericHandler + 234
48 com.apple.AE 0x9215e045 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 202
49 com.apple.AE 0x92147b67 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 43
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