My iphoto library (located on an external hard drive) was open when the hard drive was accidentally disconnected. We plugged it back in, but the library is frozen. Any suggestions on what I can do without corrupting/losing my iphoto library?
The cable to the external hard drive that houses my iphoto library was accidentally disconnected while the library was open and up on the screen. We plugged it back in, but now the screen is frozen. Has anyone experienced this before? If I force quit, will I corrupt and lose access to the library on the external hard drive?
Shutdown the Mac. Disconnect and power off the external drive (if it has its own power supply). Reconnect the external drive and power on (if applicable). Boot Mac. If the external drive is not reading properly, open Disk Utility, select external drive, run Repair Disk.
Similar Messages
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I have not been able to successfully back up my iPad to my MAC computer since 07/21/2013. I keep getting the error message "iTunes could not back up iPad "" because an error have occurred." Any suggestions on what I can do to resolve this error?
Hi there BuffaloSailor!
I have an article here with some troubleshooting suggestions for this issue:
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
I just upgraded my laptop from windows 7 to windows 8.1 and did not realise I had to deactivate and reload Acrobat 9. Any suggestions about what I can do to get Acrobat 9 back and working?
Hi Jon,
Were you using Acrobat IX standard or pro version? Is Acrobat currently installed on your system?
You can download Acrobat using one of these Links:
https://files.acrobat.com/a/preview/1677e343-25c3-409b-a89b-d324552e07ce - Acrobat IX Standard
https://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html - Acrobat IX Pro
Please revert back if you face any challenges after Downloading and installing Acrobat IX.
Regards,
Rahul -
i just recently got a new iPhone 4 (my other one had water damage) and the service is all of a sudden terrible and my calls are dropped constantly. This has never happened before. Any suggestions on what I can do? This is really frustrating!
May be your carrier but try a reset:
Hold the Sleep/Wake and Home buttons until the screen goes dark and the Apple logo appears -
Upgraded my 27" iMac (4 GB memore/3.2 GHz Intel Core i3) to Lion 10.7 and now it won't keep a connection to my wireless. I've had to shift over to working on my MacBook Pro which is also upgraded to Lion but showing no problems whatsoever.
I bought the iMac this summer, refurbished from Apple. I've also never been able to get it to play video ... might or might not be related to the problem here. (yes, I've updated the silverlight)
Any suggestions on what it might be or what I can try?Have you used Software Update to update to 10.7.1. That update was suppose to fix some WiFi Issues. http://support.apple.com/kb/HT4764
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My Iphone calendar is stuck. I went to add an entry and it is stuck in time area. I cannot add by clicking DONE and cannot CANCEL to close the entry. How can I unstick it so I can continue to add entries and check previously entered info? Been stuck for 2 days.
Reboot your phone. You will not lose any data.
Hold both Home and Power button together for some 15 seconds until the white Apple appears. Ignore the red slider than appears first and wait for the white Apple logo. Then let go and wait for the iPhone to reboot and restart.
Your calendar app should be OK then. -
My ipod touch is dead. I have tried charging it, resetting it, using iTune refreshers etc.....nothing is happening...the screen is still black.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Any suggestion on what I can do?
My sons has an iPad 3 and the screen has just froze on him. He cannot turn it off as he cannot slide the icon across. Can anyone help?
Perform a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414 -
I've had the keyboard / docking station / stand for over a year now and it has never given me any problems. A kid was touching a bunch of keys the other day and I'm not sure if it froze or has a shutdown mode or what...but it literally stopped working. It recognizes the iPad when I place it on the pins, but NONE of the keys work.
Help!!Hi there BuffaloSailor!
I have an article here with some troubleshooting suggestions for this issue:
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
Hi, Having problem connecting my Mac Pro to Wi-Fi. Followed all the steps. Any suggestions? Thanks.
Hi Sandra,
Have you tried this?
Instead of joining it from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed. -
So for my iPod Touch 4th Generation, my problem is that it will not backup icloud. It meets all the standards of how to be backed up but unfortunately it will not backup. I would really appreciate any help !!
iCloud: Troubleshooting creating an iCloud backup
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My Mac Pro 2010 is shutting off when I try to turn it on and the battery is fully charged. Any suggestions
Have you tried a SMC reset?
http://support.apple.com/kb/ht3964
Ciao. -
Any suggestions on how you can transfer photos (including location description etc) from iphoto's on a Mac air book to a Mac? Whenever I export the pictures the additional information is lost
Two ways:
1. File -> Export. Set the Kind to Jpeg or Tiff
Check the boxes at 'Location Information' and 'Titles and Keyword'
The information is written to the iptc and Exif metadata on the file.
2. Use iPhoto Library Manager This will get all of the information plus faces and edit history
Regards
TD -
My iPhoto (9.5.1) is in the Applications folder. How do I migrate it back to to the Pictures folder where it belongs? OSX 10.9.5 in a new MacBook.
How do I migrate it back to to the Pictures folder where it belongs? OSX 10.9.5 in a new MacBook.
Your photos are in the iPhoto Library, not in the iPhoto application, and the iPhoto Library should be in the Pictures folder. Is your iPhoto Library there? Did you migrate it to your new MacBook, or are your photos missing?
The iPhoto Library in your Pictures folder should be showing an icon like a fan of pictures: -
Hi! I have a library of around 1000 songs on my iTunes, I recently synced my phone and all was lost, my partner has the same songs on hers with a different sign in, but not backed up anywhere, any suggestion on how I can store her tunes in my account ??? Then sync them to mine? When I sign her phone into her account I get a message warning that if I sync the dogs on her phone will be replaced by the ones in the library! But as there are no songs there I'm reluctant to continue!!! Please help this non techi guy.!!!!!
Hello Solid Buck,
Thank you so much for providing the details about the duplicate song issue you are experiencing. It sounds like you would like to remove the duplicate songs that will not play on your iPhone, but when you connect it to iTunes, iTunes only shows you one copy of the song on your iPhone.
In this situation, I recommend deleting the individual songs that do not play directly from your iPhone. I found the steps to do this on page 61 of the iPhone User Guide (http://manuals.info.apple.com/en_US/iphone_user_guide.pdf):
Delete a song from iPhone: In Songs, swipe the song, then tap Delete.
Thank you for using Apple Support Communities.
Best,
Sheila M.
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