My ipod (160g classic) won't play some movies and tv shows I bought on itunes. they play fine on my mac and sometimes when I resync my ipod they will show up and play and sometimes they don't? anybody got a clue as to what is going on????
stupid ipod wont sync some of my tv shows. they worked before i updated it then i erased everything on it tried restoring it to factory setting that didn't work. some of them say that it isn't compatable and they were downloaded on it before. does anybody have an answer to what the problem could be?
no not really the means it cant find the song so since there scattered you would need to find each one of those individually and if that doesn't fix it ur lookin at removing and reinstalling
Similar Messages
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My ipod went to the ''connect to itunes mode'' and i want to use my itunes backup but how can i do that. also when the ''recover your ipod screen'' appeared i accidentally chose not to show it anymore. please help i just had it for half a day.
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Some users have reported as many as 8 or 9 attempts were necessary before success.
If the issue persists...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
I can not play my Movie downloads on my phone (bought on itunes).
I bought Fear and Loathing in las vegas on itunes. I can only play it in itunes, my mobile divices and windowns media player can not play the file!
Any ideas as to my problem?airplay is for using appletv as remove speakers from itunes
shared itunes lib is for the appletv to access the supported media in a computer running itunes shared lib from the appletv
think you need to elaborate what you mean byt icon, computer, on apple tv is green -
4.2.1 was supposed to fix problems, but it only created new ones. No video on some movies, no audio on others, and can't even play some movies. Can you please provide a means to restore 4.1.1?
Let me try again, Chenks. I'm a technical person by profession, and so can get deeper into things like this, but I have not attempted to use these methods of communication in the past. I'm trying to get some feedback to Apple on their worsening a product and really messing with existing customer configurations. I'll try to break things up below.
1. Configuration:
Existing Apple TV and Mac Mini configuration in place since December 2010.
Three Apple TVs, one in Family Room for music and movies, one in Master Bedroom for music and movies, the third one in the Living Room for music only.
I'm using iTunes as library. (Probably an obvious statement, but wanted to mention that.)
2. Pre 4.2.1
No problems at any location since configuration finalized and all equipment installed in December.
Since December, Family Room entertainment equipment was updraded to a new Sony Bravia 3D, and a new Pioneer receiver. The Master Bedroom still has the original Toshiba 32HLC56 TV. That unit has only one HDMI input. I'm using the built-in speakers. This TV/Monitor is about fives years old.
3. Problem
I updated the software in two of the Apple TVs to 4.2.1. I updated the Family Room device and the Master Bedroom device. I had not updated the Living Room device.
After updating to 4.2.1, the Family Room equipment works fine. That's the location with the newer TV and receiver.
The Master Bedroom has different problems with different movies: e.g. "The Little Mermaid:" video, no audio. "The Lion King:" movie wont start at all.
Additionally, in the Master Bedroom some movies work fine, other movies start but immediately go into pause mode. Pressing pause button on Apple remote will not initiate start of movie, screen does "flicker" for a moment but movie does not start to play, showing only the last frame that had been streamed.
4. Not really a problem for me.
Fortunately for me, I had not updated the Apple TV in the living room so I used it to troubleshoot the problem. Initially I thought it was a defective Apple TV in the Master Bedroom. I took the unit to the Apple Store in town and they exchanged it for me. I brought the replacement Apple TV home but I did not install it immediately.
While testing the Master Bedroom set up once again to make it was working for our afternoon movie watching, I was again reminded that a software update was available. That message came up because it was the unit I had brought over from the Living Room. I proceeded to update the Apple TV to the new software version (4.2.1).
As soon as I "updated" the software in the Apple TV to the new 4.2.1, the same problems manifested themselves. At that point I suspected that the problem was with 4.2.1, and not with the hardware.
I called Apple Support and went through a series of troubleshooting techniques. We tested the Apple TV with the new 4.2.1 installed in it. This is the unit which originially in the Living Room. Under the direction of the Apple TV support technician, I used the Family Room gear and the Master Bedroom gear to try and isolate the problem to hardware or software.
We eliminated the following as potential problems:
a. TV speakers in the Master Bedroom
b. HDMI cable
c. Ethernet connection
5: Conclusion:
Fortunately for me, again, the Apple TV that the Apple Store had given me that morning still had 4.1.1. So I installed that unit in the Master Bedroom and everything started working normal again.
6. Side note:
An interesting observation: In early March I copied several movies from the Mac Mini to my iPad and some to my wife's iPad. All movies worked fine on our flight out and while we were away.
My wife recently (about a week ago) updated the software in her iPad. and now some of the movies that played just fine on her iPad are exhibiting the same problems as the Master Bedroom TV when it is connected to an Apple TV with software 4.2.1.
Apple has been trying to fix some problems in 4.2 when it released 4.2.1. I make that observation based on recent articles I found on the web. Most likely the Apple engineers were trying to fix things in one place and broke them in another.
Clear as mud, isn't it?
7. In closing:
I'm good to go, I just need to remember not to update the software in the Master Bedroom Apple TV. I want to keep that unit at 4.1.1. It's possible that Apple might come to the realization that they hosed things for some of us. Because I do have three units in my home, I can experiement with the other two units should a "fix" come out. I can then update one of the two devices, connect it to the Master Bedroom TV, and see if the problem was corrected. If not, I stay with 4.1.1. But I'm not convinced that Apple will see this as their problem, it's always easier to point elsewhere.
Regards, -
Unable to play some movies from Netflix on my iPad. When I click on a movie an error message comes up "Cannot play movie. Please try again later." I contacted Netflix but have not been able the help so I am wondering if it's my iPad. I didn't have a problem before but I have recently upgraded to iOS 7.1. Also is a certain amount of storage needed to play a movie? About how much is that?
Hello all,
I have an iPad 2 16GB with iOS 7.0.3 and Netflix version 5.0.2. I cannot watch netflix on an External LCD monitor that I have through VGA out. I use bluetooth speakers, so the AirPlay is going to that for Audio. Before this update, this combo worked without an issue.
So as of Friday Nov. 8/2013, I contacted Netflix support, and they said they fixed the problem on their end, and the fix is on the Apple side of things, and to contact Apple support.
So, I contacted Apple support, and the first person I spoke to said I would have to agree to pay a $35 fee for 30 days of support to this problem since my unit is out of warranty. I said this isn't a hardware issue, it's a software issue, and I'm not willing to pay to fix a problem you created. So I got a Senior Level advisor on the line, and she was helpful, and she's looking into the issue for me and said she'll contact me sometime on Tuesday or Wednesday (Nov. 12 or 13) to let me know of the issue.
Here's the thing: this is a combination of Netflix and iOS not working correctly with any of the Apple Authorized Dongles. This is truly a code error that some hot shot programmer had major oversight on, and their management didn't catch it either. There was no reason for Netflix to rush to get this Netflix update going until Apple sorted out the bugs in iOS 7.
Anyway, if I hear anything from Donna (the advisor), I'll post it and let you guys know. In the mean time, good luck! -
Hi Please help. I have a Ipod 160g classic. Ive been on the phone today to apple support for over an hour and a half to try and resolve this issue and its still happening. I am trying to transfer music from my windows 7 PC to my Ipod and it keeps freezing after transfering a few diffrent albums tracks. Im having to switch off my PC and start again as it locks the whole PC up. I have the latest software on the Ipod and the latest itunes which I have unintsalled and reinstalled this afternoon and it is still happening. this issue has only seem to have started since downloading the latest version of Itunes. Is anybody else experincing this issue. Thanks
chappy007 wrote:
I have audio books and have been informed by Apple Support that in order to keep the audio books in the audio book folder of my iPod and I have to have the iPod set to disk use mode and therefore cannot have iTunes and my iPod sunc. In other words I have to drag and drop new items into my iPod. This is time consuming when I add new songs to iTune.
That's nonsense - use Sync with selected playlists and it works fine, although there are a few issues you certainly don't need to use disk mode or manual management.
With iTunes 8.x you have the option to tell iTunes to treat any audio file as an audiobook. Simply select the tracks, *Get Info.*, then on the options tab set *Media kind* to Audiobook. You can also set options to *Remember playback position* and *Skip when shuffling*.
Assuming, however, that the books consist of more than one file you may have problems if you plan to listen to them on an iPod. The Audiobooks feature was originally designed for books that have been stitched up into a single file and hasn't been updated to reflect the changes that make multi-track audiobooks easy to work with in iTunes. There are tools for creating iPod-friendly audiobooks for which Aldo on Audiobooks is probably the best reference. Personally I don't bother with the extra effort and just have an "Audiobooks" playlist folder containing sub-folders for each author and within these playlists for each audiobook.
Having established that the files are of kind Audiobook, they will then only show in the Audiobook section of the iPod plus any playlists they are explicity included in. The files don't show anywhere else in Music, i.e. Coverflow, Albums etc.
tt2 -
I recently dropped my ipad and had to get a new one. I backed up the first I pad and used the icloud to reload all my data on my new ipad. Now when I go to backup the new ipad it says I cannot because I don't have enough ICloud storage available.
If you can't get the password correct, you CANNOT restore from that backup.
However, if you've been using your phone as recommended by Apple, there should be minimal data loss.
Your iTunes library is on your computer, so you can synch all your apps, music, movies, ringtones, etc, on to your new phone.
Similarly, contacts should be synched to Address Book, Outlook, or a cloud service for you to easily synch back to your new phone.
Pictures taken from your old phone and not synched to your computer are lost, but you would have been synching those photos to your computer frequently as recommended. Other photos that you synch TO your iPhone are still on your computer.
You won't be able to get text messages back. -
What used to work just fine, is no longer working...
Within the last 2 days, song purchases that were made on my ipod Touch are no longer being transferred when the ipod synchs up. The strange thing is that the songs appear in iTunes --> Store -- Purchased list, but are greyed out. They play just fine on the ipod...but aren't making it back to the Mac.
I have tried right clicking on the ipod when it appears in iTunes and selecting "Transfer purchases", but that doesn't seem to work either.
Any clues as to what is going on?
Thanks,
TimOne other very important piece of information I forgot to include...the purchases were made prior the iOS update. So the sequence of events went like this:
1) ipod Touch with previous iOS (4.0 I think)
2) purchases made
3) ipod connected and iTunes prompts for iOS update
4) iOS upgraded to 5.0
5) Now the purchases seem to be stranded on the ipod Touch
Thanks! -
One Flash CC project gets stuck when publishing in IOS. It will quickly publish as Android, and other projects will publish as IOS. Not sure what to change.
Thanks for the info.
I've recently stumbled on an article on how to view the packaged file (apk) published using AIR 3.2 for Android setting (Adobe Flash CS6). All you need to do is change the extension of the file from (.apk) to (.rar) or (.zip) and extract the file as you would with any other zip or rar file. I was able to confirm that the packaged file (apk) indeed contain all the videos for the presentation. I have more than 80 videos in the presentation. All videos included in the package are of the same video format and resolution (FLV 320x240) but of different duration. I intentionally included the all the videos inside the package so I can use the presentation anywhere and anytime without the need to connect to the internet. The packaged apk file size is (1.23GB) the file includes the project's swf and xml file, the component swf and videos.
When installed to android I noticed that the package remained as an apk file. Not really sure if android temporarily unpacks it when you run the app.
Testing phase:
I see no problem when I'm testing the project on my desktop computer. But when packaged and installed on my device the problem arise.
Problem:
I'm able to install and run the app on my device but wont play some of the videos included in the package.
Was this due to the limited RAM or processor of my android device?
I wanted to distribute the presentation to friends so i was trying to package it for easy access and installation on their device.
Alternative Solution:
I installed a third party app called SWF player by BIT LABS. Copied all the files to my device (the project's swf and component swf with the videos). The project worked like a charm the player (SWF player) and was able to run the presentation as if it was running of my desktop. All buttons and videos working properly. Although the alternative solution worked for me I still wanted to package the presentation for easy access and distribution to friends.
Please help...Thanks in advance. -
ibook stopped transferring images via image capture. last month it worked. i hav an old ibook and i cannot update to newest itunes. which is fine. however, i need the image capture to take photos off my iphone 5. no, i dont want to use i cloud. i would actually like to just plug it in to the usb drive the old fashioned way
I don't believe the iOS7 update was the cause for your issue. I have three devices all updated and they all show the Import To drop menu in Image Capture as shown below.
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Is there a way for two people to play music on Apple TV? We both have itunes [she on windows, me on mac [mt lion]. We can turn on home sharing but we have separate email accounts.
Use Boot Camp Assistant in
Applications/Utility
Remove the partition.
There is also a full pdf help guide built in Help menu there.
There are other methods also. Use OS X DVD and delete it but you can't do so while booted from your hard drive.
Memory = "RAM" that programs use and get loaded into to run
Your partition is part of hard drive physical storage where OS and applications are kept until needed.
And yes, Mac needs to have 20GB or 20% minimum to avoid problems and will run slower with such small amount of free space.
You could also do one of a number of ways to backup and then boot from another device and reformat and then restore your drive.
A "Mac Pro" is a workstation with multiple internal drive bays so really easy to backup, put Windows on its own hard drive; and no need to have someone else do anything - at all. -
I cannot play a movie I just recently downloaded from the iTunes store
I cannot play a movie I just recently downloaded from the iTunes store
I purchased an album from the iTunes store VIA the wish list Purchase option.
The 2 albums and 3 songs were purchased. However, one of my songs was stuck in the "Computer is not authorized / Already Authorized" loop. Where it asks me to authorize a song, but then says the computer is already authorized and doesn't play the song.
I noticed looking at "Get Info" there were two key differences.
The songs that were valid and would play have:
Kind: Purchased AAC audio file
Purchased by: **********
Account Name: *****@gmail.com
The one song that would NOT play and caused the authorization loop has:
Kind: AAC audio file
Purchased by: <this field was NOT PRESENT like it was on the other files>
Account Name: *****@gmail.com
(**** = redacted, however the two Account Name fields were identical)
As you can see, the Account name match, but the "Purchased By" field is missing and the Kind is not marked as "purchased".
THIS IS A BUG. As the entire album was bought under the same method, same time, and same account, yet, one file is improperly tagged, and does not play. The trouble file was found in iTunes store, added to Wish list, and purchased in the same session, no other log-off, shutdown, or iTunes restart to cause a selection of anouther account name.
This leads me to believe that iTunes is not properly tagging a file after it is downloaded that it has been purchased, thus, causing the loop.
Apple can't blame anyone else here, as only apple hardware and software were involved in this. MacBook Pro, OS X 10.6. iTunes 10.7 (21) -
Hi, my ipod (2nd gen) won't connect to the internet via Safari or through apps but my email does work. Any ideas without needing to reset the ipod?
- Have you tried when connected to other networks? Maybe the router is blocking the ports used by Safari and the other apps.
- What kind of network are you using? a personel or bussines? -
I updated my iPhone 4S weeks ago and today it said I needed to update it again, so I did. Now when I send iMessage it comes up with my email address and not my number. How do I fix this?
The Snow Leopard 10.6 DVD should still be available from Apple for $20. You will have to call Apple Customer Care 1-800-692-7753 or 1-800-676-2775 to purchase it. It may still be in the Legacy Products list. The App Store which is required to download 10.7 or 10.8 is part of the 10.6.6 update.
If they no longer have any in stock you will have to buy it from eBay or Apple resellers that still have stock. But you will have to pay a premium since the DVDs are no longer being made. Snow Leopard DVDs are already up to $100 on Amazon.
http://www.ebay.com/sch/i.html?_nkw=10.6+snow+leopard&_sacat=0&_odkw=mac+os+10.6 &_osacat=0 -
I've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all?? plz help me
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.
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