My ipod 2g won't restore and has an error. what do i do?
when i plug it in it says it needs to be restored. so when i click restore a box pops up that just says "software for this iphone is not currently available. make sure you have the latest version of itunes and try again." and that's it. thing is, i JUST downloaded itunes onto the computer i'm on. so obviously it's going to be the latest version. i have windows 7 on a pc and i don't know why it isn't working. the ipod screen is completely black and doesn't light up even if i do the lock/home screen reset thing.... ok now i just did that and the screen lit up to white.. and i did it again and it's black again and not turning back on. any help? anybody?
Try placing the iPod in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Similar Messages
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My ipod doesnt want to restore and has usb and itunes when turning on?
ipod touch doesnt want restore and has usb cord and itunes signs when u turn on help?
- See the not-charging topic of:
iPod touch: Hardware troubleshooting
- Have you tried another cable?
- Another charging source? Does iTunes see the iPod when you connect to your computer?
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, foreign material and cracked or broken plastic.
- Also, see the other topics of that article.
- Restore the iPod. -
IPod Classic won't Restore and FREEZES/LOCKS iTUNES! Help.
Hi. First, the specifics:
I have an iPOD Classic (120GB).
I have Windows Vista R2 (64-bit).
I have the latest version of iTunes, yes, for 64-bit.
With that out of the way, I started seeing issues with my iPod not being able to play certain songs. I'd find the song, hit the play arrow, nothing would happen. The time would not move, song would not play. Here's what I've tried to do initially:
Re-install iTunes, re-sync.
Still wouldn't play these songs.. Not all, but many songs.
So, I tried to Restore.
Initially, it looked like it was restoring properly - - but took way longer than usual. Like 2 hours. At the end, I got an error "Could not sync this song, Could not sync iPod."
I looked at iPod, had to set it up, choose ENGLISH as language, etc. Search iPod, found NO MUSIC, NO VIDEOS, etc.
Tried simply re-syncing, wouldn't work.
So, I disconnected, restarted my computer and tried to RESTORE again.
I connect it via a USB 2.0 and the iPod cable. I have been doing this for years and years and this iPod has worked for the 3 years I have had it.
I have had iPod since their inception, so I'm not a rookie. I also have an iPhone and an iPad2.
So I connect the iPod as usual. NOW, it basically FREEZES iTunes. I CONTL-ALT-DEL and find it's always iTunes (NOT RESPONDING).
This happens EVERY TIME... I tried restarting several times, same issue.
So, I unistalled all components of iTunes > RESTART COMPUTER.
I re-download the latest version of iTunes, yes the correct one.
I tried syncing or restoring. DOESN'T RECOGNIZE iPOD, FREEZES/LOCKS iTUNES.
HERE'S OTHER THINGS I have tried:
RESTORING from DISK MODE. (DID NOT WORK, LOCKS iTUNES)
I downloaded the Windows Update for Vista that helps not corrupt iPod when disconnecting too early.
Downloaded update, did NOT help with the issue.
Un-installed iTunes again. Restarted computer. Re-installed newest version of iTunes.
ONE THING TO POINT OUT, when I connect my iPod, iTunes launches if not open and I get a WINDOWS box that says:
MICROSOFT WINDOWS:
Do You Want To Scan And Fix Errors on Steven's iPod (L:) ??
I tried both options: YES, Try to Fix, NO - Continue
That doesn't work, and iTunes still freezes regardless of option.
Again, tried DISK MODE, tried Regular mode...
Nothing works...
PLEASE HELP...Guys, if you all having the same problem as Steven, then do the iPod Disk Diagnostic, as posted earlier by tt2, it wont fix your problem, but helps in troubleshooting.
Main cause is the iPod Hardisk is dying, but if the DD report are good, then it is the USB connection timeout.
So have a go at the Disk Diagnostic first. -
I upgraded my iphone4 wirelessly to iOS 5.1 and now I'm stuck in recovery mode and when I try and restore my phone it gives me error code (1) At this point,
I want a working phone. Any ideas?download a program called RecBoot, very easy to use, connect your iphone and click on "exit recovery mode" and it will restart normally. I had the same problem as you, but I solved it with this program.
-
AE won't start and has this error
My After Effects CS6 won't start on my iMac and shows this "alert" message:
<140735302083328> <AppDirs> <5> Required Dir =
/Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Required
how do I fix this?sHi C Thomas,
See this post: Re: After Effects doesn't open on Mavericks
Thanks,
Kevin -
It will not open my photos as well. I see this question asked in 2010 but I don't have the files it says that are there.
Where are you storing your iPhoto library? In your Pictures folder or on an external drive? Or are you trying to open an iPhoto library on a CD? If you save your iPhoto library to a CD, or DVD you need to copy it to a writable disk, before you can open it in iPhoto.
ANd what is your iPhoto version and your MacOS X version? What happened, directly, before the problem occured? -
my daughter has not used her ipod touch for 16 months and has forgotten her passcode. restore factory settings keeps failing due to a software update failure!
how can i get this ipod reset. She now has an iphone so this is going to be used by someone else in the family and should be simple to do but itunes just keeps booting it out even though it recognises that it was previously connected to our itunes account as all of the children were on my accountThat has nothing to do with an update server. Do the following:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes -
my ipod classic 160gb stopped playing and has a lock at the top of it. none of the functions work and it won't sinc to itunes. my computer doesn't recognize it and showed a message of "windows has stopped this device because it has reported problems (code 43)". any suggestions?
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
Won't restore and won't turn on when unplugged.
My 1st gen iPod touch won't restore. Seems simple enough except my iPod has a weird issue which causes the iPod to shut off when unplugged from a power source and won't turn on. Whenever I go to restore it, it shuts off, turns on, then shuts off and won't turn on. I just installed a new battery and it worked previously. It won't restore in DFU or "Connect to iTunes" mode. HELP!
iOS: Unable to update or restore - Support - Apple
-
Hi , I am trying to update iPod that has iOS 2.2.1 to iOS 4.2 but I am getting the following error message, "the iPod could not be restored. An unknown error occured (-1)." I would appreciate if anyone could let me know what the problem is and if it is possible how to fix it? Thanks
Error -1
Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
The iPod "iPod" could not be restored. An unknown error has occurred (11).
I recieved an iPod from a friend of mine. He has bought a new one and is currently using it with his apple ID. I have plugged in the iPod he gave me and attempted to restore it. When it goes through most of the restoration process the error "The iPod "iPod" could not be restored. An unknown error has occurred (11)." pops up. The iPod is also stuck on a screen with a USB cord pointing twords the iTunes icon, i shut it off then turn back on and this image is still on the screen. The iPod also does not appear in MyComputer. It does appear in iTunes but it only has the name, no serial number, capacity, or software version. I also re-installed iTunes. I am using windows 7 on my Toshiba Satellite A665 laptop.
I would appreciate any help that anyone has to offer.
Thank you.Hi,
See these Links for Device not Recognised and Restoring:
For Mac
http://support.apple.com/kb/ts1591
For PC
http://support.apple.com/kb/TS1538
As it is now Your Device and Not your friends... Restore as New...
Cheers, -
Hi i'm trying to restore my iPod classic and it says that the iPod could not be restored. An unknown error occurred (1434) what can i do to fix this? Thanks
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
http://support.apple.com/kb/TS3694#error1015 -
can someone tell me how to unlock ipod touch 4th gen. my son forgot password and put wrong one in more than he should have now it says ipod disabled connect to itunes and has a picture of a roll of toilet paper with a frowny face and hands holding onto another piece of toilet paper almost ripped off holding onto the hands of the roll
You are very welcome...few users realize that the recovery mode restore may need a few tries to get it to work...so often just add the caveat. There is a difference between parents and their children who have lived with technology all their lives
-
ipod touch won't restore.. comes up with a screen shot on the ipod showing a usb cable to attach to iTunes. Ipod won't reset & the one time that it showed up in iTunes it came up with an error msg saying it couldn't be restored...?
Hey Pal,
So the issue what u facing is pretty simple, just make sure u run an MS Config on the computer so to check which Program is causing the issue, and then once after done tht try to restore the iPod again and just make sure u also discard all the external USB Devices of the Computer, and try i am pretty sure it will work, and you follow this artcile to run MSConfig http://docs.info.apple.com/article.html?artnum=305415, Do let me know if it works k
Peace... -
I bought a 32g iPod Touch 4g last night.
I was using it for an hour or 2, downloading iBook, checking Facebook and the camara when it froze and restarted.
Now, when I plug it into my computer, iTunes tells me it needs restoring, so I click restore. It says Extracting software or something and then an error message appears.
Unknown error (9), I think.
And now I can't use my Ipod at all. It won't turn on (other than showing me the Apple logo and the iTunes logo with a USB cable image), won't restore and just plain won't respond.
Any help is appreciated.Download RecBoot and try and kick it out of recovery mode.
http://support.apple.com/kb/ts1275
Error 9: This error occurs when the device unexpectedly drops off of the USB bus and communication stops. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB isolation troubleshooting, using a different USB dock connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
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