My ipod 4 will not turn on, charge or connect to itunes/computer. nothing has happened to it to cause any damage to the hardware.

i have  n ipod 4th geration. it has no hardware damage or water damage. it will not turn on, charge, or connect to itues/computer. my computer will not even pick up any hardware connection when i plug it in. the screen stays black. ive tried holding the power and home button then letting go of the power button but nothing seems to be working. someone please help.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer                            
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar                                     

Similar Messages

  • Ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!

    ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Ipod will not turn on. Black screen no logo. Nothing. I do mean nothing. Tried hold power and home. Tried connecting to PC. Nothing. Whatever i do nothing happens. No backlight. Nothing. I really mean nothing. I have tried every fix offered on comments.

    Ipod will not turn on. Black screen no logo. Nothing. I do mean nothing. Tried hold power and home. Tried connecting to PC. Nothing. Whatever i do nothing happens. No backlight. Nothing. I really mean nothing. I have tried every fix offered on commentson other post about the same problem. Does anyone know a fix for this. Please dont tell me to hold the power and home i have tried that IT DOES NOT WORK for me.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • IPod Touch 4G will not turn on, charge or connect to computer.

    I purchased my iPod Touch 4G in October 2010 in America. Last week, while my iPod Touch was connected to my laptop with the USB cable, I pressed the home button with no response. I have tried all forms of reset that I could find on the Apple website with little luck. The iPod Touch will not turn on, connect to the laptop, charge or show up in iTunes. I have tried on several occassions with numerous different methods to charge the iPod Touch but to no avail. There is no response to anything I do when trying to rectify the problem. I believe that my warranty is no longer intact as it has been over a year since the purchase, and I will not be returning to America again until the end of this year. I also updated the iPod Touch to the latest iOS version available before it ceased working.
    Any help is much appreciated.

    For your error try:
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
    iggy17 wrote:
    having the same problem does yours come up with a code that says it cant be connected (0xe8000065)?

  • My iPod turned off and it will not turn back on or connect to iTunes.

    I was writing a note in my iPod Touch & it just shut off on me. The battery was fully charged, and now it will not turn on or connect to iTunes. I only had my iPod for 3 months... I do not know what to do..

    Try a hard reset. If that does not work, contact Apple and get it serviced.
    Basic troubleshooting steps. 
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G + 120G OCZ Vertex 3 SSD Boot HD 

  • IPhone will not turn on, charge or connect to a PC

    My iPhone will not turn on, I was installing the iOS update on 4% battery which i've realised is bad and now my phone won't charge, turn on or even connect to a pc, i've tried pressing the two buttons to try fix it but nothing happens the screen remains black, ive tried charging it from a wall and nothing works at all! Is there anything else I can do?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • I phone 4 will not reboot tells me to connect to itunes after download has finished message comes up on itunes there is a problem with your i phone

    i phone4 turned itself off tells me to connect to itunes goes through the reboot downloads the software then at the end message reads on i tunes there is a problem with your i phone contact nearest store

    Yes. Talk to whoever replaced the battery. Sounds like they broke something.

  • "The iPod software update server could not be contacted. The Server does not support this version of iTunes." Any thoughts? Also, iPod will not turn or or charge (tried in my laptop, house computer and dock) I have all the lastest updates to my knowledge

    "iPod software update server could not be contacted. The Server does not support this version of iTunes." iPod will not turn on or charge or reset settings. I tried plugging it in my laptop, house computer and docking station to charge and nothing. Also, I have all the latest software updates to my knowledge. This is a classic 8GB iPod, running of Windows 7. Any thoughts/suggestions?

    only thing that seems to work so far is syncing without photos and also check here https://discussions.apple.com/thread/3206849?start=30&tstart=0

  • IPod will not turn BACK ON!  Cold weather?

    My iPod will not turn back on. I left it in a cold car for a few days while I was at my family's house, and the battery must have died while I was there. I came home and plugged it in, but it wouldn't charge or turn on. Help!!

    Try sending it to the itunes store because when i left my ipod in a car for a few days it worked fine. if you haven't tried the 5 rs try those first.
    To reset your iPod nano (2nd generation):
    Reset
    1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
    2. Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
    Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
    If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
    Retry
    Retry your iPod with a different USB or FireWire port on your computer (please note that the latest iPods can only be synced through USB).
    Restart
    Restart your computer, and make sure that you have the latest software updates installed.
    Reinstall
    To reinstall your iPod nano (2nd generation):
    To update and reinstall your iPod software, first download the latest iTunes software.
    Next, open the new version of iTunes and connect your iPod to your computer. iTunes will then automatically check to see if your iPod needs to be updated and perform the update for you.
    To then check the software version on your iPod, select it from the source list in iTunes. iTunes will display the information about your iPod.
    Restore
    To restore your iPod nano (2nd generation):
    Warning: Because Restore erases all of the songs and files on iPod, make sure to back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library. If you use the Nike + iPod Sport Kit, see this document for more information.
    How to restore your iPod:
    Make sure you've reinstalled the latest version of iTunes.
    Open iTunes, and then connect your iPod to your computer.
    After a few moments, it will appear in the Source list in iTunes.
    Select your iPod in the Source list and you will see information about it appear in the Settings tab of the main iTunes windows.
    Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:
    Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
    Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
    Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
    Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
    A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.
    During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
    After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
    Mac Book   Mac OS X (10.4.8)  

  • My ipod will not turn on, only the apple sign shows up and then it turns off again., my ipod will not turn on, only the apple sign shows up and then it turns off again.

    My ipod will not turn on, only the apple sign will show up an then it turns back off.

    If not succesful try the remaining items of:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My ipad will not turn on/charge, itunes will not recognize ipad, has been charging for hours power and sleep button did not work

    My ipad will not turn on/charge. has been charging for hours. Itunes will not recognize it and i have tried the power/sleep button as well. PLEASE HELP!

    Please tell me that it has NEVER been jailbroke.  If it hasn't been, here are some standard repair procedures:
    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow the on-screen directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again.  Also, if you have IOS-7, read this.

  • What do i do if my ipod will not turn on

    my ipod will not turn on, what should i do

    First, make sure it's charged (I'm sure you did!) When this happened to my son's iPod, we held down the sleep and home buttons at the same time for 15 seconds or so until it restarted. After that it behaved normally. Good luck!

  • TS1363 My ipod will not turn on at all.  When I connect it to the laptop by the USB, it does not recognize it at all.  What could possibly be the problem?  The Nano was working like 30 minutes ago.

    About 30 minutes ago, I was adding some music to the ipod Nano.  Everything was working fine.  Now, the ipod will not turn on at all.  When I connect it to the laptop with the USB, the computer does not even recognize it.  The screen has a fant image of the plug on it and it says connected.  I followed the procedures for disconnecting it when I was finished with it earlier.  Any idea what is going on here???
    Thanks

    It probably needs to be reset. The procedure is different for different Nano models: http://www.apple.com/support/ipodnano/assistant/itunes/

  • HT2999 why my ipod will not read a charger?

    why my ipod will not read a charger?

    not read a charger?
    Do you mean when you plug it in it doesn't charge? If so, check your charger and swap it out with another. If the issue persists iwth another charger then it's a problem with your device. take it into the local apple store and have them take a look at it.

  • Ipod will not turn on, itunes will not open, window says ipod is in recovery mode and needsto be restored

    ipod will not turn on, itunes will not open, window pops up says ipod is in recovery mode and needs to be restored. what do i do now?

    You restore the iPod via iTunes. Don't plug the iPod in. Open up iTunes and then plug it in and then try restoring, if it fails to restore a few times, keep trying. I do it on a daily basis, you're using an Apple product, remember...
    EDIT: Do it from another computer if all else fails.

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