My ipod 4g has a frozen white screen and will not turn off, any advice?
My daughter's ipod 4th gen (only 4 months old, bought direct from Apple) suddenly has a frozen white screen and will not turn off. We cannot reboot it by pushing and holding the two buttons, even when held up to one full minute. When we plug it into the computer, the computer does not recognise it nor does iTunes, so we can't even do a full system restore. Help! Any suggestions of how we can reset to factory settings without using iTunes please?
- Let the battery fully drain. After charging for at least an hour try :
iOS: Not responding or does not turn on
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Similar Messages
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TS2771 my sons ipod has a white screen and will not turn off reset etc What should I do?
My sond Ipod 4g has a white screen and will not turn off reset etc. Ive tried everything please help
- Let the battery fully drain. After charging for at least an hour try:
iOS: Not responding or does not turn on
- If still problem time for an appointment at the Genius Bar of an Apple store. -
I have a ipod touch 2nd generation and i have a white screen and will not turn off. My ipod was working fine this am, i was checking my facebook acount when it just went white.
That symptom is covered here:
iPod touch: Hardware troubleshooting -
My daughter was playing on her Ipod Touch when the screen went white. It will not turn off or do anything. Has anyone else had this problem and know what may work?
The same thing just happened to my new ipod today while i was trying to use an app. A lot of people say that it is caused by an ios update, but I let the battery on my ipod drain until it turned off. Once i charged it, it turned on and is working normally again
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My ipod touch is showing a white screen and is not turning off how do i fix this?
my ipod touch is showing a white screen and it is not turning off at all. can you help me please !
First, try to Reset your device:
Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first). -
My iPhone is fully charged and just gives me a blank screen and will not turn off, what do I do?
my iPhone is fully charged and just gives me a blank screen and will not turn off, what do I do?
Reset the phone like the manual says: hold the on/off switch and the home button simultaneously until the Apple logo appears. May take up to 30 sec
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My iPod has a flickering black screen and will not turn on. What can I do?
I accidentally left my iPod in my car for a few hours. It reached about 80 degrees outside, so I am worried. It did not turn on at all. Afterwards, I let it cool down and it still will not turn on. I plugged it into my laptop (PC) and it still does nothing. If flickers between two shades of black, but it does not do anything. I am starting to think it may have affected the battery. I have been experiencing problems with it not wanting to turn on without being plugged in for months now, but I did not really do anything about it.
I need help. I do not know what to do, so any form of help will be greatly apreciated!I was afraid of this, to be honest. I kind of figured that I broke it completely.
I no longer have a warranty on it because I have had it for about three years, so I do not even know if it is worth taking in or if I would be better off with buying a new one.
If I were to replace the battery, would that help with the display or would it still be flickering a black screen?
* Sidenote: I do not like that I am not too savvy when it comes to Apple products, so I apolgize if it seems like I am repeating myself or sound confusing. -
Help! White screen and will not turn on again!
Can anyone please help?
My phone is suffering from the infamous white screen of death about once a day now. The only response I can then get from it is if I do a battery pull. When I return the battery the phone starts to reboot but never finishes and just turns off and is unresponsive to any buttons. The only way I have found to remedy this is by charging the phone. It then turns on as normal. I will make a point of noting that my phone is never out of battery when this happens. When I go to charge it, it starts off at whatever percentage of full it was previously on.
However, carrying around a phone charger and power source is a poor solution to this problem.
Any help would be greatly appreciated!
ClaireHey clmcguin,
Welcome to the BlackBerry Support Community Forums.
I would suggest to do a clean reload of the device software as shown here: http://btsc.webapps.blackberry.com/btsc/KB11320, please test before restoring any data to the device.
Thanks.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
Ipod touch has flashing colored screen and will not turn off
I have tried to plug the ipod into the computer and to reset it but it is frozen on a flashing colored screen.Any help would be appreciated.Thank-you
Let the battery fully drain. After charging for an hour, try the reset and connect to computer and try to restore.
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I tried to download an upgrade that was recommended by APPLE, the upgrade stopped halfway through and the iPod Touch was turned off, now the iPod Touch has a BLANK WHITE SCREEN and is UNRESPONSIVE to the COMPUTER
I wonder if anyone can help
Thank you
BrizeyTry:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My ipod touch has a black screen and will not turn on. i have charged my ipod and tryed troubleshooting but nothing seems to work. what can i do to have my ipod turn on again?
See Here...
Frozen or unresponsive iPod touch
Try this First... You will not lose any Data...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
http://support.apple.com/kb/ht1430 -
i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow underneath and what looks like the charger lead. i've had it on charge! is there anything else i can do?
Cconnect it to your computer with the latest version of iTunes installed.
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My MAC has version 10.4.11 and is a Powerbook G4. My ipod touch has version 4.2.1 and will not connect any ideas?, My MAC has version 10.4.11 and is a Powerbook G4. My ipod touch has version 4.2.1 and will not connect any ideas?
you need to install iTunes 10.
in order to install iTunes 10, you need to upgrade your Mac to OS X 10.5.
see system requirements here: http://support.apple.com/kb/DL1061 -
My ipod only goes to the apple screen and freezes then turns off after about a minute. Is this fixable?
Try a system reset. It's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc. -
My iphone4 is stuck on a blue screen and will not shut off or restart, I have never dropped or had a problem before....help?
Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.
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