My ipod 4g is not showing up in the devices tab

My ipod 4g is not showing up in the devices tab and i already went through the support link http://support.apple.com/kb/TS1538 and it still doesn't work

Did you do everything here:
iOS: Device not recognized in iTunes for Windows
Including
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

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