My iPod 4th gen isn't showing up in iTunes after I tried restoring it?
My iPod's been having some problems so I decided to restore it and start afresh. I plugged it into my laptop, restored via iTunes (as I have done so a few times before successfully), and it seemed to be going good. But then a message popped up saying "iPod could not restore. An unknown error occured"... My iPod is now stuck on the connect-to-iTunes screen, and is not recognised by iTunes when I plug it in. Also, my home button doesn't work, so I'm not able to get it into recovery mode
You said you received this err; ""iPod could not restore. An unknown error occured".". Wast that ther complet wording of the error message? Frequent an error number or other informaton is aso included inthe error message
You can also try placing the iPod in recovery mode using one of these programs and then ry restoring:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
For MAC or PC
The Firmware Umbrella - TinyUmbrella
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You can purchase music directly on the iPod from the Apple iTunes app.
Did you try everything here?
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any help greatly appreciatedHi Edward,
You should still be able to manually manage the music on your iPhone within iTunes. Make sure that when your iPhone is plugged in, look in the Summary tab to see if “Manually manage music and videos” is enabled and you can even you turn off Automatically Sync when this iPhone is connected. Take a look at the first article below to give more information on that. As far as your other questions about calling someone, I have provided two options for you. If it is for feedback on iTunes, you can use the second link to give detailed feedback on what is going on. If you want to actually talk to someone, the last link has a list of numbers for you to call for any support or service that you may need.
Manage content manually on your iPhone, iPad, and iPod
http://support.apple.com/en-us/HT201593
Product Feedback
http://www.apple.com/feedback/
Contact Apple for support and service
http://support.apple.com/en-us/HT201232
Take it easy,
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Connect the iPod to your computer and restore via iTunes
iTunes: Restoring iOS software
Then restore from backup
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Please help me
Had the same problem, with my iPhone, so I tried syncing my iPod Nano, and got a message saying -
'An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect the iPod, then try again.
If the problem persists, uninstall iTunes, then install iTunes again'
Just finished re-installing iTunes, hasn't helped at all.
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