My iPod 4th generation will not turn on but the backlight is still glowing.

Last night my iPod had been acting up like crashing and not loading apps. I turned it off and then tried to turn it on but it woudn't. The backlight still glows. Any held would be appreciated. :]

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Similar Messages

IPod 4th generation will not turn on and its brand new!

I just got my iPod touch. It is a 4th generation. I got it for Christmas of 2012. Now it wont turn on. I had left my iPod touch on the floor, my window was open, and it was very cold. I left it fully charged and I went to sleep and woke up and it wouldnt turn on. I didnt have music playing or the wifi on so that wouldnt be the cause of it not turning on. The coldness may have something to do with my iPod not turning on. It won't show up on the laptop and I'm scared the battery isnt working anymore. I am considering the thought of bringing it to the Apple Store. I dont want to get a new one cause I have a touch screen cover on my iPod. I hope someone comes up with an answer. Please help ASAP!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

HT201442 My ipod 4th generation will not turn on and it shows the apple on the screen or the connect to itunes, and i connected to itunes but it still wont update or restore at all... What do i do?

hi?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod 4th gen will not turn back on after my mom took it for disciplinary reasons

my ipod 4th generation will not turn back on after my mom took it from me for disciplinary reasons. Not grades! I am a 4.0 student. Pleae help!!

After charging overnight
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod nano 4th generation will not turn on or charge. It is just sitting (frozen) at a black screeen.

My ipod nano 4th generation will not turn on or charge. It is just sitting (frozen) at a black (blank) screen. What do I do?

Hello, HJA-heartgirl.
There are a couple things you can try to troubleshoot this issue. Below, I have included a couple articles that will help you troubleshoot your iPod.
How to reset iPod
http://support.apple.com/kb/ht1320
iPod nano (4th generation) Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/nano4gen/
Regards,
Jason H.

My ipod touch 5th generation will not turn on and the home button doesn't work. what do i do?

Hello my name is Leslie and i would like to ask you guys a question on how to fix my ipod or what is wrong with it. My ipod touch 5th generation will not turn on and the home button doesn't work. what can i do to fix it ?

Has the home button worked in the past, or is this been something that hasn't worked for some time? The only way to reset the device is with the sleep/wake (power) and home buttons together. Without it, you would have to wait until the battery dies and then plug it in to try and reset it. The Home button is used for several user troubleshooting steps. Without it, you cannot perform a reset, put the device into recovery mode, or place it in DFU mode. You need to get the home button repaired.

My Ipod 4th Gen will not turn on. When I hook it up to the computer I get the ITunes symbol and the usb device on the screen of the Ipod. When I go to restore the Ipod it will not restore. I am getting unknown error code 6.

My Ipod 4th Gen will not turn on. When I hook it up to the computer I get the ITunes symbol and the usb device on the screen of the Ipod. When I go to restore the Ipod it will not restore. I am getting unknown error code 6.

Likely this:
Errors related to third-party security software
Error 2, 4 (or -4), 6, 40, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.

Ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!

ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My IPod 4th generation will not let me send a message

My iPod 4th generation will not let me send a message. I tried sending a text and it froze. It automatically exited out of messages and back to the home page. When I tried to get back to it. It was a blank white screen! What do I do?

iOS: Troubleshooting Messages
Then try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device

My ipod (4th generation) will not charge.I have tryed a wall cherger and charging on different computers.Nothing! what should i do?

help me my ipod 4th generation will not charge. i have tryed a wall ataptor an other computers.What should i do? Should i get a new ipod or should i try and get a new charger and see if that helps.It has not been changing for two weeks straight now .Help Please.

Either your USB cable for the charger has been damaged or the part of the iPod where you insert the USB cable is damaged. This usually happens due to water damage or carelessly removing the USB plug off from the iPod. Hope this clears some doubts
You might also wanna try and check with the Genius Bar at Apple, they usually know whats wrong.

IPod shuffle 4th generation will not turn on?!?!

My iPod shuffle 4th generation flashes red for 3 seconds when connected to the USB charger but will not turn on, charge or connect to the computer. This means i can not go through the basic trouble shooting reset steps. I tried turning it off waiting 10 seconds and turning it on. I made sure the buttons were no diabled. I updated my iTunes and updated all software on my computer and restarted it. I also made sure the USB port works by putting something else in- it works. I am running out of options given on the apple website!!! WHAT DO I DO?

Hello StefiPod,
It sounds like your iPod is not charging, and you have already restarted your computer as well as updated your iTunes application and the issue persists. You have also verified that the USB port works for other devices.
I recommend these troubleshooting steps from the article named:
iPod shuffle troubleshooting and service FAQ
http://support.apple.com/kb/ts1412
Your iPod shuffle may need to be reset. See this article for steps to reset iPod shuffle. Resetting does not affect your music or data files.
If a red light is blinking or continuously on, your iPod battery may not be charged. You can find information on charging iPod shuffle here. To find out how to check the battery life, see the article "Checking the charge." To get the most out of your battery, be sure to check out our battery tips and tricks article.
If none of these steps worked, you may need to restore your iPod shuffle software. Please be aware that doing so will delete all your files on iPod shuffle.
If the issue persists, then your iPod may need service. Follow the section toward the bottom labeled:
Get Service
If you've tried all the appropriate troubleshooting steps above and those found on the iPod shuffle Support page, and have determined that your iPod shuffle needs service, you can request service online.
Thank you for using Apple Support Communities.
Cheers,
Sterling

My ipod nano 4th generation will not turn on when i rstart it it gets stuck on the apple icon screen what do i do

my iPod will not turn on when I charge it or restart it it just gets stuck on the apple icon screen what do I do to fix it

Hello crimsonflare,
Try this first:
Apple - Support - iPod Troubleshooting Assistant
If that does not work, use this:
Putting iPod into Disk Mode
and try to restore you ipod.
Hope this helps.
~Julian

My ipod 4th Generation will not charge on my bose soundock 10

Hi
I have never wrote on a forum before please help. I brought The ipod 4th generation when they first come out in 2010 and brouught the sounddock 10 shortly after in the same year all worked perfect no problem, untill last week when the dock stopped charging the ipod everything else works plays music etc just won't charge. ipod seems fine. as it charges up via socket charger. went into local apple shop in birmingham city (not very helpfull) they said it not a problem with the ipod must be the dock. They suggested I did a Firmware update on the dock which I did from the bose website but It says my dock has the latest softwre already and the problem is still the same. PLEASE HELP as the apple store just don't want to know.

If it worked before with iOS 5.1 then try the standard fixes.
- Reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod.

My computer will not turn on but the psu light is on.

My Hp Slimline Will not Turn on. Last Night I Turned It Off And this morning i Turned it on and about 5 minutes later the computer turned its self off. The Cpu Light is on. But the Power outlet is okay and i Tried Everything. HELP!

First, what is the model or product number of your pc?
Next, what exactly happens?
Turn off your computer and your monitor.
Disconnect the power cord from the pc and from the wall outlet.
Disconnect any external devices other than the monitor, keyboard and mouse. Disconnect any printers, cameras, external hard drives, etc.
Hold in the power button and count to 10. (yes, with no power)
Plug in the power cord directly into a wall outlet and into the pc.
Turn on the computer.
Turn on the monitor.
What happens?
Do we have blue lights on the power buttons for the pc and monitor?
Do any other lights come on?
Do you hear any sounds?
Does anything come on the monitor?
Does the monitor display any message?
On the back of the computer there should be a small light near the power cord - is it on?
Also, how is the monitor connected to the pc? VGA cable with blue ends, DVI with white ends, HDMI?
I am an employee of Hewlett Packard.
- - Please mark Accept As Solution if it solves your problem so others can more easily find the answer - -
- - Please click the Kudos star if you would like to say thanks - -

My iPad will not turn on but the apple sign keeps popping on and off.

My iPad will not turn on and when I connect it to itunes a error message 0xE8000024. What do i do?

Hello Summer,
Welcome to the Apple Support Communities. If you are seeing the Apple logo continuously, then the next step is the following article.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Regards,
-Norm G.

My iPod 4th generation will not turn on but the backlight is still glowing.

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