My ipod 5 won't connect to my home network

I have an updated iPod 5th generation and for the last three days I've had limited internet access at my home network. It works everywhere else but not at home. It says it's connected but nothing that requires internet will load. I'm the only in the house hold with this problem. Yes, it could connect before. Yes, I've reset my network settings, and forgot the network and reconnected. I don't know what else to do.

Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

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HT1338 Wifi won't connect to my home network. "Connection Timed out"

I went to go onto my mac mini today and it wont connect to my home network. It never had a problem connected. I thought it was my network but all my other computers and devices are connected fine. I try to connect to an alternative router I have and it still says that it timed out. Please help!?

Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

TS1398 My Ipod won't connect to my home wifi.

I just got a brand new 5th generation Ipod and it won't connect to my Wifi for some reason. All of my other devices connect just fine with the password that I provide etc. but this one refuses to. When I try to connect it let's me type in the password but doesnt let me hit 'join' at all. And when I go straight to Safari and enter my password (this is the only time I'm allowed to hit join) it says unable to connect. Is anyone else experiencing this?

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Macbook won't connect wirelessly on home network

Hey guys,
I see that a lot of you are having the same issue I am. I have a Macbook that I got the summer of 2008. Up until Thursday, it would connect wirelessly to my E-wire router and network just fine. Then it quit. Later that night, I went up to school for a class, and it connected just fine to the wireless network up there, but will not connect wirelessly to my home network. I have since gotten a new router (Netgear) and reconfigured everything (again), including security and all updates. Airport shows that I am connected to my network, and I can load web pages when I am plugged into the router via ethernet cable (as I am now) but when I try to launch Mozilla or Safari wirelessly, I get the "Server cannot be found" error message.
I am connected to my network, I have tried shutting off Airport and restarting it, as well as quitting my browser and reopening it, and rebooting my Macbook all together. And I also went in and manually entered my IP address, which is what allowed me to connect to the network via ethernet cable in the first place.
Any theories why my Macbook (which is newer) won't connect wirelessly whereas my roommates older Macbook doesn't have any issue connecting wirelessly from right next to me? And I know that it's not an issue of too many people trying to be on the network at once, since it's just the two of us at most, and I'm the only one here right now.
Any thoughts or suggestions would be appreciated.

Is your router a model that supports a/b/g/n? If you turn off N will it work? If your N is setup at 40MHz slots it may not work as well. Can you take your wireless router somewhere else for testing? I assume you might have some issue where you are at with your Mac and that router. When you open Apple Menu/About this Mac/More Info../Network/Airport does it show your network there? From a working machine can you see your Mac from your router web interface? FYI if your router was an Apple product(Airport Express or Airport Extreme/Time Capsule) you could see all your wireless clients via the Airport Utility, even signal strength and connection speed...

IChat audio and visual won't connect on my home network, but will on others

Hi there,
So here's my problem: When I try to connect via audio or video with iChat 5.0.3 it returns and error saying iChat can't connect. Text chatting works just fine. It only does this on my home network; I can take it work and connect to work's network and iChat functions just fine. My wife also has a mac using snow leopard and her iChat doesn't work either. We can connect to each other on our home network and use audio and video chat, but just can't connect to other networks. I'm using ATT&T U-verse and their 2wire modem/wireless router (model 3600hgv) that came with it, along with an airport extreme.
After carefully studying the other posts about iChat, I disconnected the airport and just used the 2wire, modifying the port settings as per the port forward website. I realized that the airport could have been using DHCP in addition to the 2wire, that's why I disconnected it. After doing these things, iChat still doesn't work. I'm not sure where to go from here.
Any help would be VERY much appreciated

Hi,
Nice info.
Does the 2WIre device you have include having UPnP ?
Different manufactures put it in different places so it could be anywhere in the set up pages.
If not does it have Port Triggering (Special Applications) ?
You will need to use this as you want to use two computers with the same ports.
This needs a different set up to Port Forwarding.
Alternatively put the 2Wire in DMZ (This opens all the ports to one IP)
List the IP the Airport device gets.
(It would be better yet if the DHCP was turned Off - the Airport would then need to be set up for Static routing (Manually) to keep the same IP)
This is the closet number to your model
http://portforward.com/english/routers/port_forwarding/2wire/3800HGV-B/iChat.htm
Did you set all the ports ? (These are the iChat 3 set but cover all the ones iChat 4 and 5 use)
Did you do the bit at the bottom ? (move the items to the right hand list that you want to use - listing both computers at the text field that reads "JoannasDell" (one at a time if it allows two computers by this method)
10:37 PM Monday; February 7, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

My IPod touch 4g won't connect to my home internet.

Okay so it started last night when my wifi went out for like a quick 2 minutes. It connects to my laptop just fine. But my ipod won;t connect at all. I have turned on and off my router and it worked for 5 minutes then it disconnected again. I don't know whats wrong with it. Help please my ipod is like the only way I have contact with my friends.

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
SInce it connect to other networks fine I then suspect that ther is a problem with your network. Maybe time for a new router
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My 8gb Ipod Touch 4g won't connect to my home wifi

I've selected the right network, typed in the right password and it won't connect.
And it's the strongest signal out of all the networks, the network itself is very strong.
This message comes up 'Unable to join network ...'
I know my ipod touch will connect to other wifi networks as I accidently connected to my neighbour's wifi, so I know it works. Obviously I want to use my own wifi network.
Any ideas of how to get it to work?

I am having the same problem as BexziJayne and so I followed the same instructions. But it still is doing the same thing.
My IPod will connect easily and quickly to any other WIFi but when I am at home, even though I've typed in the correct password, it basically remains in 'thinking' or 'connecting' mode. Basically, in Settings --> beside WI-Fi, it shows my network name, but if I click on it, you can see in the next screen that it is still thinking about connecting. My IPod even shows 3 blue bars in the upper left hand corner, which indicates that it is connected.
Is there anything else I should be doing?
Thanks

Two of our ipod touches won't connect to the home wifi. They have done before. All other apple devices connect fine. They can see the wifi devices, appear to try to connect (the circle whirls around) but connection doesn't complete. Ideas?

Two of our ipod touches won't connect to the home wifi. They have done before. All other apple devices connect fine. They can see the wifi devices, appear to try to connect (the circle whirls around) but connection doesn't complete. Ideas please?

I have 2 of them that only connected for a day and then reset network settings and they connected again for a day now resetting network settings does not fix it either. My iphone used to work with my home network but after upgrading to the latest OS which is the same versions as the ipods it no longer works either. Acts the same as the ipods. It would seem that the latest tweeks to the OS is the problem with wifi connectivity.

My iPad first gen (iOS5.1.1) won't connect to my home WiFi suddenly. It's worked fine for years but just stopped. All other devices do connect to the WiFi. Now, the iPad does connect to the WiFi at my workplace. Ideas on this?

My iPad (first generation iOS5.1.1.1) quit connecting to my home WiFi recently after years of being able to. All other devices in my home connect fine. I have taken every step I can find to try and remedy things including restoring my iPad to factory settings. Still nothing - when it tries to connect to my network it just spins. I took my iPad to work and it connected to the WiFi there just fine. Came back home, no good. After talking with my local Mac supplier they've suggested that maybe my router is the cause. I've unplugged it several times for lengths of up to an hour but that still isn't getting things working again. Any ideas?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

My daughter's iPod won't connect to internet.

Sorry I know many people have probably asked this, but I still don't get it! I really don't know what to put in the VPN section and it is very confusing. I know that the pssword we're entering is correct because we've entered it so many times now, I know it by heart! Also, it won't connect to the open network. We have tried the whole turn off wifi, turn off iPod and any others we could find, but we still can't connect. Please help! I have schoolwork so she can't use the computer to play games. It makes me feel bad because she just got it for Christmas and this just happened out of the blue. She said she turned it on one day and it just wouldn't connect to the internet. The day before, she said, all she did was play a game, that doesn't need wifi, and has had since when she first got it. This is aggrivating!

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

My ipod won't connect to wifi

My Ipod touch 4g won't connect to my home wifi. It was working previously from a different router. the password was verified and it says i'm connected with 4 full bars, but I am unable to access wifi, use facetime, purchase apps, etc!! I've tried everything....HELP!!!

Is this the poblem:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
Frequently an appointment at the Genius Bar of an Apple store is in order.

My iPad won't connect to my home wifi.

I took my ipad out for the day and when I got home it won't connect to my home hub. Says it is in settings but then the status icon just keeps turning round and there is no internet. I have two iPhone 4s' in the house and they are fine. Tried forgetting the network and then re entering the password, tried restarting iPad, tried rebooting iPad, tried turning off and resetting home hub. Nothing is working. Any help please??!!

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How to Change Your iPhone’s (iPad’s) DNS Servers
http://www.macinstruct.com/node/558
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

IPod won't connect to wifi but the wifi is fine

My computer's wifi is fine but both mine and my sisters iPods won't connect to the wifi. What's wrong with my iPod?

Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My iPod won't connect to my network.

I have a recently purchased iPod Touch 5 generation, that was updated to iOS 8.2.
It is failing to connect to my home network, and I cannot understand why.
The MAC address was added onto my MAC address filter (I know some may say to turn it off but I can't, I'm not the network admin and they are stubborn as a mule when it comes to leaving the filter on. -_-), but it won't connect.
Initially it just said it was failing to connect, so I assumed an error was made in entering the MAC address to the filter, but the address matched.
Now it is saying 'incorrect password' even though the password is valid (I checked it at least three times before entering it).
It connects to my mobile phone's hotspot just fine if I turn it on, but that isn't a viable solution due to data restrictions.
I am at a loss as to why it won't connect to my Wi-Fi.

Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My ipod 5 won't connect to my home network

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