My IPod 5 won't work with my home internet

My IPod 5 connects to my wifi but when i try to use anything with internet, it doesn't go anywhere.
Confusing Details:
My IPod works perfectly with other WiFi networks.
My sister's connection (IPad) works perfectly
I've tried most methods (Restarting, Reseting the settings, reseting network settings
I have comcast internet
Any ideas?
Is this fixable?

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Similar Messages

IPOD won't work with SYNC in my new Ford Fusion

IPOD won't work with SYNC in my new Ford Fusion in the UBS port that is made for IPODs etc.
Older model IPOD
Any fixes?

I also had problems with iTunes 7 when it first came out, but 7.0.2 is working for me and seems to have fixed a lot of the problems. It's worth a try if you need iTunes 7 for your new iPod.

Please help! Ipod won't work with my itunes after plugged into MAC

Hi, I am brand new to my ipod and i plugged it into my PC to get it started, then i plugged it into a friends mac to get his songs- now when i plug it back into my computer it says it is linked to another itunes library and asks if i want to link it back to this one and replace all of the music. I do not want to loose all of the music but want it reconnected to my itunes with the music on my computer and taking the music on the ipod (from my friends itunes) into my itunes. What do i do? I apologize if this is something posted before,i couldn't find an answer. Please help!! thanks

That above article will not resolve the issue. It explaines it clearly in the article.
"Using an iPod formatted for Macintosh on a Windows computer is not supported. Using an iPod formatted for Windows on a Macintosh computer is not supported."
this means that it won't work with out a 3rd party tool. You HAVE to restore it if you take it between different OS. That document works only if your taking it between windows machines or all mac machines.

My new iPod won't work with iTunes 6 but...

Is it safe to get iTunes 7 yet?
Because I tried it before but it made the music dodgy.
So I eventually got 6 back, but it won't work with my new iPod.
Help?

I also had problems with iTunes 7 when it first came out, but 7.0.2 is working for me and seems to have fixed a lot of the problems. It's worth a try if you need iTunes 7 for your new iPod.

Help Ipod won't work with my computer anymore!

I have a 5th gen Ipod and it has been working fine for the first month I've had it but recently I can't seem to get it to work with Itunes or even be detected on my computer. I've already tried all the things it says to do on the support page and none of it seems to be working. I've reinstalled everything and tried the Ipod updater but it won't work. Has anyone else had this problem and if so what should I do? Is there any way I can just get a new Ipod since I've only had this one for a month?

Try putting your iPod into disk mode...
Putting iPod into Disk Mode
Now try to restore it...
Restore the iPod
btabz

IPod won't work with new computer - please help

When I bought my iPod, I had it hooked up with Computer #1. That went with my ex-husband in the divorce, so I no longer have that computer.
I now have my parents' old computer, Computer #2. My dad has an iPod that was originally used with this computer, but none of his songs or libraries are on Computer #2 anymore. The iTunes library is totally empty. I tried hooking up my iPod, and it said that my iPod was already associated with another computer. So I authorized Computer #2 to play my iPod songs, and that didn't work either. I cannot deauthorize computer #1 since I don't have it anymore. ITunes would not let me deauthorize both computers, like it said you could do once a year.
I am at a loss for what to do. Thanks in advance.
Kim

I have the same problem!! I had my library on a computer on XP and now I have Vista and don't know how to transfer my Vista. If anyone can help please let me know!!!!!!

My ipod won't work with any car adapters!!!!!!

can someone please tell me how to get my ipod to work with car adapters??????

it depends on what kind of car adapter you have. Cassette adapter? FM transmitter? AUX input plug? Alpine head unit with their adapter? Icelink+? The BMW adapter (which is in other cars as well)? or what?

Help-my ipod won't work with my mercedes.

I recently leased a mercedes ML, and my ipod will not work in it. The dealer said it is because I don't have the most updated software but itunes says I do. I have software version 1.2.3. Another ipod worked in my car but mine doesn't. Why is this? Is there another ipod update that I'm missing? Is my ipod too old to work in it? I read somewhere that I needed version 2.2, but I can't find that anywhere! Please help! Thank you.

Without knowing what happens when you try to restore via iTunes as the screen is telling:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

WHAT HAS APPLE DONE? ipod won't work with itunes 9.0

I have an 80GB iPod, (MB147LL) when trying to sync with iTunes 9.0 the iPod gets corrupted. I have the luxury of having more than 1 type of Apple computer at home. All the computers that have been updated to iTunes 9.0 will corrupt the ipod all with itunes 8.2.1 will sync just fine. All systems are running 10.5.8 OSX. What is going on? I have several iPods and they all act the same. Surely this is not just a phenomena at my house.

I have solved the problem. You need to re-instore iTunes 8.21 by following these instructions:
http://reviews.cnet.com/8301-13727_7-10371925-263.html?tag=nl.e780
Would recommend backing every stage up though just in case.
Now plug the iPod into the computer. This is what happened. It still would not sync but said 'do not disconnect'. The iPod did this time show up on the desktop so I ejected it that way. Closed iTunes down and unplugged the iPod. Reconnected it to the computer. Opened iTunes. This time it synced. I let it finish syncing. But it still said do not disconnect. So I looked in iTunes and saw it was ticked for 'enable disk use'. Undid that and everything works just fine.

Help with Premiere Elements 3.0, won't work with Win7 Home Prem 64bit

Does anybody knows if there's a patch or update for Premiere Elements 3.0 for Win7 Home Premium 64bit? This software is a little bit old, but works great with my WinXP pro. When I upgraded to Win7 Home, 64bit, Premiere Elements 3.0 would not work at all. At first, I thought it was my hardware, but the software just crashed even without any video capture devices connected to my computer. Any help is appreciated.
Thanks!

Well, there's no guarantee version 3 will work on Windows 7 at all -- let alone the 64-bit version.
Have you installed the 3.02 patch for the software? That makes it Vista compatible -- and if anything will make it work, that will.
Otherwise -- and assuming you've got the latest firmware for your video card and the latest version of Quicktime -- if it doesn't work for you, it simply may not. Sorry.

IPod won't work with anything anymore...

I have a 30gb video ipod. I also have a clock radio and a little under cabinet radio system that my ipod can supposedly be connected to (the clock radio is the jensen clock radio, the under cabinet is an ilive). When I first purchased the under cabinet radio everything worked perfectly fine. Then I got the clock radio. I couldn't use the controls on the radio (skip, pause, etc) to control the ipod, nor could I get the ipod to stop playing (i.e. i couldn't pause the ipod, or switch to fm) if it was connected to the clock, thus negating all use as a clock radio. Subsequently, when I connected my ipod to the under cabinet radio again, I was no longer able to use the controls (skip, pause, etc.) on this unit either. Anyone have any advice?

Did you use the two button combo to reset the iPod?
http://support.apple.com/kb/HT1320
If that does not work, try putting the iPod into disk mode first, then connect it to the computer.
http://support.apple.com/kb/HT1363

IPod won't work with iTunes

I just got a new laptop and I downloaded iTunes onto it. When I plugged in my iPod and tried to run it on iTunes, iTunes will only allow me to completely erase my iPod. How can I put all the music and playlists onto my new iTunes without erasing my iPod?

OK. That makes sense.
Be grateful that the "sync" didn't work. That also would have erased the iPod because your library is empty!
You need to first recover the library from your old computer and put on the new one. Go to the old computer, do a backup:
http://docs.info.apple.com/article.html?artnum=302392
Then, take that backuup and restore it to the new computer.
Next, you want to do the "5 Rs" to get the iPod up to snuff:
http://www.apple.com/support/ipod/five_rs/
Finally, sync the iPod to transfer the music, videos, etc. to the iPod.

My new Ipod won't work with my itunes..

I have the most recent version of iTunes, and when I connect, it takes me to a screen that tells me to restore my iPod. I click restore, it downloads an update, and then an error message comes up and says "The iPod 'iPod' could not be restored because the firmware file was corrupt." PLEASE HELP!! This is my first iPod and I just got it two hours ago and I'm so anxious to get it up and running!

Any help here?
http://docs.info.apple.com/article.html?artnum=304309

New ipod touch won't work with itunes 10.6.3 says it needs 11.1 but I cannot load that on my macbook using OSX 10.5.8 any way around this?

New ipod touch won't work with itunes 10.6.3, says it needs 11.1 or newer but I cannot load that onto my MacBook running on OSX 10.5.8 - is there anyway around this?

No. If your MacBook has an Intel processor you can update to OSX 10.6.8 and then install the latest iTunes.
A 5G iPod with iOS 7 requires that if you have a Mac you have OSX 10.6.8 or later.
You can get 10.6.8 here:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

TS1363 "An iPod has been detected but it could not be identified properly" iPod Nano 7g and 3g won't work with Windows 8 PC. worked fine up until a month or so ago and now they are not recognized.

"An iPod has been detected but it could not be identified properly" iPod Nano 7g and 3g won't work with Windows 8 PC. worked fine up until a month or so ago and now they are not recognized.

Hi cueball819,
Thanks for using Apple Support Communities. This article has steps to try if your iPods aren't recognized by iTunes or Windows:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Cheers,
- Ari

My IPod 5 won't work with my home internet

Similar Messages

Maybe you are looking for