My ipod 5th gen won't change volume when headphones are plugged in, but when they are not I can change the volume on the speaker. How do I fix this?

My ipod 5th gen won't let me adjust volume when headphones are plugged in, but when they are not I can adjust the volume on the speaker. How do I fix this?

Try a hard reset of the Nano. To do this, press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
I assume you have double checked to make sure you are plugging the headset all the way in meaning the white part of the headset is flush with the body of the Nano?
B-rock

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I have an iPod 5th generation 30 gb it charges on mac os iTunes fine,but i still have problem i can't put now tunes on the iPod i tried every thing reset and all of this stuff..help please

I have an iPod 5th generation 30 gb it charges on mac os iTunes fine,but i still have problem i can't put now tunes on the iPod i tried every thing reset and all of this stuff..help please

Hi Mohamed4000,
Thanks for visiting Apple Support Communities.
If your iPod isn't syncing, make sure you've tried all the steps in our iPod assistant:
http://www.apple.com/support/ipod/five_rs/ipod5gen/
Best Regards,
Jeremy

My ipod touch was interrupted during an update and now my itunes cant recognise the device, and ive tried to restore it but it just keeps coming up with the usb and itunes picture. how do i fix this? Please help

my ipod touch was interrupted during an update and now my itunes cant recognise the device, and ive tried to restore it but it just keeps coming up with the usb and itunes picture. how do i fix this? Please help

http://support.apple.com/kb/HT1808

I recently had to reinstall iTunes, and now it won't recognize my iphone so Im not able to sync my phone to iTunes. How do I fix this?

I recently reinstalled iTunes, and now it won't recognize my iphone so I'm not able to sync the phone with iTunes. How do I fix this?

It has been shown there are problems with the latest update of iTunes and Windows computers. What you need to do is remove and reinstall iTunes, and make sure that you follow the steps in this support document exactly. http://support.apple.com/kb/ht1923. If you do not follow them exactly, you will just compound your problems. Once you do this, you should have no trouble having the phone recognized in iTunes.

I downloaded new os for my daughter's ipod touch. I remember during setup after that I checked off my husband's email account and now she is receiving his texts. How do I fix this. The "icloud"/ "messages" buttons are both greyed out under settings

I downloaded new os for my daughter's ipod touch. I remember during setup after that I checked off my husband's email account and now she is receiving his texts. How do I fix this. The "icloud"/ "messages" buttons are both greyed out under settings

Forgotten RESTRICTIONS Passcode
- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored.
- Restore to factory settings/new iPod.
- If you are up to file manipulation see:
How to reset forgotten Restrictions...: Apple Support Communities

I changed my username on Apple, but it doesn't come up on my ipad. The old username comes up, and I can't access itune or icloud. How do I fix this?

I changed my username on Apple, but it doesn't come up on my ipad. The old username comes up, and I can't access itune or icloud. How do I fix this?

Hello there, Confused Apples.
The following Knowledge Base article offers some step-by-step instruction for changing the email for your Apple ID:
Change your Apple ID - Apple Support
Sign out of iCloud, the iTunes Store, App Store, FaceTime, Find My Friends, Find My iPhone, and iMessage on each device that uses your current Apple ID for these services.
Go to My Apple ID.
Select Manage your Apple ID and sign in. Forgot your password?
Select Edit next to Apple ID and Primary Email Address.
Enter the email address that you want to use as your Apple ID, then select Save Changes. Apple will send a verification email to that address.
Open the email from Apple, then click Verify Now. Didn't receive the email?
When the My Apple ID page opens, sign in with your new Apple ID email address and password. When you see a message that verification is complete, you can start using your updated Apple ID.
Remember to update the features and services that you use with Apple ID.
Learn how to use and manage your Apple ID.
Additionally, this article is helpful with what to do, after you've changed your Apple ID:
Apple ID: What to do after you change your Apple ID - Apple Support
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Ipod classic has a big red o with a x in the center , says at the botton of the screen apple support ? how do i fix this

ipod classic has a big red o with a x in the center , says at the botton of the screen apple support ? how do i fix this?

Hi valdez425,
I understand that your iPod classic is displaying a red “X” icon on the display. I would recommend restoring your iPod classic from Disk Mode. There are steps to following in this article to assist you.
iPod Displays a Red "X" Icon
http://support.apple.com/kb/ts1463
Restore iPod from Disk Mode
Disconnect iPod from your computer.
Manually put iPod into Disk Mode.
Open the latest version of iTunes and connect iPod.
Restore iPod.
If you restore your iPod and the issue continues, you may need to set up service by following the links at the bottom of the article.
Thanks for reaching out,
-Joe

HT1338 My computer screen won't come on, the computer is still working, how do I fix this problem?

My computer screen won't come on, the computer is still working, how do I fix this problem? It's really stressing me out

Try resettng the SMC as well

My iPod nano will go into the sleep mode while a song is playing a second after the screen goes blank; the song will stop and I will then have to press the sleep/awake button to pick up where the song left off. How do I fix this?

My iPod nano will go into the sleep mode while a song is playing a second after the screen goes blank; the song will stop and I will then have to press the sleep/awake button to pick up where the song left off. How do I fix this?

Your problem is that your iPod is not sensing that your headset is inserted. There is a pin inside the headphone port on the Nano that senses if it is inserted fully. If it does not sense anything, it will pause playback to save battery power when the screen dims. Here are the solutions:
Insert it fully. This will fix it for most of you. Press that thing in there all the way. You should feel and hear a full click when it is fully seated. If you can see ANY silver of the headset jack, it is not fully inserted.
Debris inside the headset port. If you are totally unable to push the headset jack all the way, the most likely problem is that you have crud inside your headphone jack. Try blowing it out or slapping it against your palm with the headset port facing your palm to try and get the stuff out. If you look into he jack with a light, you should be able to see to the bottom. The entire inside of the headset port is white, so if it looks dark at the bottom, that is the crud that is keeping your nano from working.
Headset jack or plug issue. If you cannot solve the problem with 1 or 2, then there is likely something physically wrong with either the headset jack on your headphones or the headset port on the nano.
If none of the above works, you need to take it to the Apple store or wherever you purchased it. I think they are still under warranty.
i

My iPod 5th gen won't charge:'(

As stated in the tittle my iPod won't charge. I have looked at a lot of the similar posts but none of them are helpful. I can NOT get into DFU mode, I HAVE read both iPod touch: Hardware troubleshooting and iPhone and iPod touch: Charging the battery pages, I HAVE tried another cable and another wall charger, I HAVE checked all connections/sockets on the iPod, cord, and wallcharger for debree, rust, or other forign materials, and I HAVE tried plugging it into my computer.
Just for clarification, my sister has an iPod 5th gen with the iOS 7.0.4 and her iPod charges on both mine and her cable/wallcharger/computer BUT my iPod does not charge on any combination of those. The nearest apple store is 1hr 29mins from me (I checked!)
Usually computers and tech do not elude my deductive skills but this has me stumped! Please help! Any of such is greatly appriecated!

Mine had been fading for a while before the warranty was up, and then became mostly unchargeable in the eleventh month.
I took it to a Genius bar where they were able to test it and swap it for a new iPod touch.
Just make sure you have done a very careful backup before you go, I have had weird sync problems after the swap, getting my stuff back.
I suggest the simplest method is to clear off just about everything you can, especially the photos. Less to chase when things go pear shaped.
Peter

My iPod 5th gen won't turn on!

My iPod 5th gen was working fine last night and after charging it won't turn on with power button today. I'm not able to reboot using home button and power button simultaneously because my home button stopped working couple weeks back and I was using touch screen for home function. Any suggestions on how I can reboot without the home button working? Thanks!

See this previous discussion:
Turn on without Home/Power Button

IPod 5th Gen Won't Connect to Chargers

So I've had my iPod 5th gen with iOS 7.1.2 for a little over a year now, and recently I noticed it wouldn't connect to any chargers I had. I went online and bought a brand new lightning cable to find that that would not work either. Then I read about cleaning my charger port to get dust out, and I did that getting large amounts of debris out of there with a toothpick, but it still will not charge properly. The only way I can get my iPod to charge is to bend the cable (even the brand new one) in a certain direction. Can anyone help me?

DIM/GRAY
See:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
Also heating sometimes works. See:
Why can't I select my wifi settings?
A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar

I purchased a song on my iMac on iTunes and it plays on that but won't play on my macbook even though both computers are authorized under the same iTunes account. how do I fix this?

I purchased a song on my iMac on iTunes and it plays on that but won't play on my macbook even though both computers are authorized under the same iTunes account. It says that i have to authorize my macbook and sign into iTunes, but then says its already authorized. How do I fix this?

Hi stuartbonk,
Welcome to the Support Communities! Here are some steps you can try if you keep getting asked to authorize your MacBook for iTunes:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - Apple Support
http://support.apple.com/en-us/HT203160
If you authorize your computer to play your iTunes Store purchases, but you can't play them and iTunes keeps prompting you to authorize, try these suggestions.
Authorize your purchases from an administrator account
To authorize your purchases from an administrator account, follow these steps:
Log in to the administrator account.
Note: If you don't have access to an administrator password, you'll need to contact the administrator of this computer. If this is a work computer, this may be your IT department.
Make sure you have the latest version of iTunes installed. You can download the latest version free.
Choose Store > Authorize Computer.
Enter your iTunes account name and password.
Note: If you have multiple accounts, you'll need to log in to the iTunes Store and authorize each account separately.
Quit iTunes.
After you've authorized your computer on your administrator account, you'll need to log out and log back in to the user account you'd like to play your purchases from. Once you're logged back in, simply open iTunes, select an iTunes Store purchase in your library, and click Play. The item should begin to play.Authorize using the correct account name
The items you're trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you'll need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.Remove the SC Info folderIf you're still unable to authorize your computer to play your purchases, you may be able to resolve your issue by removing the "SC Info" folder. To do so, follow these steps:
OS X
Quit iTunes and any other open applications until only Finder is open.
Choose Go > Go to Folder.
Type /Users/Shared/SC Info and click Go.
If Finder is not already set to column view, set it by choosing View > as Columns.
Select the SC Info folder and move it to the Trash by choosing File > Move to Trash.
Restart the computer and open iTunes.
Authorize your computer to play your purchases. Note: If you have multiple accounts you'll need to authorize your computer for each account. For more information on how to authorize your computer, see this article.
Last Modified: Dec 16, 2014
I hope this information helps ....
- Judy

I synced my tv episodes to my ipod touch and it saying that the tv show is unknown how do i fix this?

it is showing the tv show as unknown on my ipod. how do i fix this?

I found another forum that had a solution. Instead of using the recovery discs that came with the mac, use snow leopard to perform the actions that I needed to do. It worked. No input/output error and the software recognized the 1Tb hard drive.

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My ipod 5th gen won't change volume when headphones are plugged in, but when they are not I can change the volume on the speaker. How do I fix this?

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