My ipod 5th generation has lines on the screen that will change color and the ipod sometimes wont respond when i touch it

My ipod has lines on the screen and will change color. It also is not responding to my touch. What can i do?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:                                 
iOS: How to back up           
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar          

Similar Messages

  • HT1430 Ipod touch (5th generation) w/ lines across the screen - now dead.

    My son's Ipod touch (5th generation) had lines across the screen. I turned it off using the home + on/off button reset, but the apple never came back on. Now it seems to be dead. Not dropped, not completely drained, no water damage. Just dead. Any ideas?
    I have also tried plugging it into my Macbook Pro, and iTunes does not find it.
    ITunes is up to date.

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • HT201406 My iPod 2ndG wont respond to my touch.... HELP !

    My iPod 2ndG wont respond to my touch . . sometimes it works & then other times it wont . HELPPP !!!!

    Try the following:
    - A reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory settings/new iPod.
    If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order

  • I use an iPod nano 5th generation. I have had it for 2 years now and then after about a year when I plugged in my iPod to my computer, the iPod is read but the tab where I would always go that showed my list of artists to sync to my iPod does not show up

         I use an iPod nano 5th generation. I have had it for about two years now and after about one year, I plugged in my iPod into my computer to sync more music. Here is the problem: The tab where you go to sync music to your iPod and shows the list of artists and songs you want to sync to the iPod, the tab I can get to but the list of songs and artists does not show up and the only way I can sync music to my iPod is to basically wipe my iPod and start from scratch. Obviously, I do not want to do that because I do not have all the songs in my library that I have on my iPod. I have uninstalled iTunes and then re-installed it, but it did not work and I do not know what else to do. I would really appreciate helpful guidance to get it fixed if it can be fixed. Thanks in advance

    http://support.apple.com/kb/TS1591
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

  • My screen is changing colors and has lines in all the screen what can i do

    I accidentally dropped my cellphone s couple of times. Then it got wet but I did not know it was wet and I connected it to my charger then my screen started to change colors and had lines covering the whole screen what can I do? I need help!

    There is nothing you can do with that unit
    Apple should exchange it for an Out of Warranty exchange  identical 5S  for $269 if you are in the US ,similar pricing elsewhere

  • HELLO, my ipod touch 5th generation has a broken screen, and also the inner lcd seem to be faulty, anybody has any idea how much it cost to fix this??

    hello, my ipod 5th generation has a broken screen, and also the inner lcd seem to be faulty also, anybody has an idea how much it cost to fix or replace it with apple?

    Apple will exchange your iPod for a refurbished one for $99 for a 16 GB 5G and $149 for the other 5Gs. They do not fix yours.
    Apple - iPod Repair price                                    
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens         
    Replace the screen yourself if you are up to it
    iPod Touch Repair – iFixit                  

  • My iPod 5th generation has been stolen.

    My iPod 5th generation has been stolen and I don't have my box. Can I get the imei number without using itunes? In itunes, it's showing only the serial number. And they say that iDevices cannot be tracked with serial number.

    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                                        
    Reporting a lost or stolen Apple product                                               
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • My ipod has lines on the screen, how can i fix this? what does it mean?

    please help me. my ipod has lines as the screen, instead of a solid picture. what should i do?
    thank you

    If a reset or restore of the device does not resolve the issue, your iPod likely needs servicing as the LCD screen may be damaged.
    B-rock

  • What do I do if my ipod classic has lines at the top righthand corner of the screen that won't go away?

    I am not sure when this issue started, but my iPod Classic has lines at the top righthand corner of the screen.  They show up on every screen now.  The iPod is working, but I don't know if this is a sign of bad things to come.  I have dropped the iPod a few times, but not regularly.  I also wasn't sure if this means that it is time to update my iTunes software.  I am going to try updating the software tonight to see if that fixes the problem.  I have tried resetting the iPod, but it doesn't make the lines go away.  I am just curious to see if anyone else has had this issue.  I have attached pictures because it is probably hard to diagnose my issue without seeing it.

    It is not a software issue, since you have reset it and update the firmware.
    LCD screen do konk out due to high temperature, or when the pixels are static and burn the screen, like the 2 lines, that's the reason we have screen savers or the screen power down, when not in used. Some users do have screen ON all the time when connecting to iPod Docking stations.
    Other defects are due to poor SMT, when the display chip is mounted on the iPod motherboard., normally a band of vertical or horizontal white lines across the screen, these appear within 1 year, and Apple do replace the whole iPod.
    You can get LCD screen replaced at Apple, if it is still under warranty or get a 3rd party vendor near your area if you want it done cheaper.
    Have a nice day.

  • Recently while playing my IPOD touch 5th Generation on my automobile deck I saw ERROR 19 appear and it powered down. It did not come back on. I jacked it onto a computer and saw error 49 come up. Can anyone assist with what might be the problem?

    Recently  while playing my IPOD 5th Generation on my automobile deck I saw error 19 appear and it powered down and did not com back on. I jacked it onto a computer and saw error 49 come up. Can anyone help with what the problem might be?

    What were you doing when you received error 49 on the computer?

  • Can I charge my ipod 5th generation right out of the box,without setting up account

    Can I charge my ipod 5th generation right out of the box,without setting up  the account

    Why do you want to do that.
    All new iPod came fully charged. (at least more than 80%)

  • My ipod 5th generation is frozen on the lock screen and i tried restarting it 4 times and it continued to get stuck what do i do

    My iPod 5th generation is stuck on the lock screen and I tried restarting it 4 times and it continues to get stuck on the lock screen. What do I do.

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                                                       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • My iPod 5th generation has an unresponsive screen, and it won't allow me to unlock it to retrieve photos and data. What do I do?

    The touchscreen isn't responding to my touch, and there are photos and videos that are really important to me on it that I want to retrieve and put on my new iPod. Any suggestions on what I could do?

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     
    It is very likely that the iPod will be erased

  • HT5262 Hi, I have a question about iCloud. I have an ipod 4th generation and im getting a 5th generation. i have lots of games such as subway surfers and temple run 2. I worked and played really hard on earning stuff and have also made in app purchases. D

    Hi, I have a question about iCloud. I have an ipod 4th generation and im getting a 5th generation. i have lots of games such as subway surfers and temple run 2. I worked and played really hard on earning stuff and have also made in app purchases. Does iCloud save that kind of stuff?

    See:
    iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device
    However, not all in-app purchases will transfer to another device. For which ones ill not see:
    iTunes Store: About In-App Purchases

  • My iPod 6th Generation has just a white screen

    My iPod 6th Generation has just a white screen and I can't do anything with it. What do I do to fix this, and what happened?

    Never mind, I fixed it

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