My ipod 7th gen is not recognized in itunes it won't sync, i have windows 8 toshiba laptop

I need help my itunes is not syncing my ipod

the message box says like this:
An ipod has been detected but could not be identified properly. Please disconnect and reconnect ipod, then try again. If the problem persists, unisntall itunes then install itunes again.

Similar Messages

  • IPOD 2N GEN IS  NOT RECOGNIZED BY ITUNES AS BEING CONNECTED

    IPOD 2N GEN NOT RECOGNIZED BY ITUNES . ALSO NO ICON APPEARS IN SYSTEM TRAY. IPOD WILL CHARGE BUT I HAVE NO WAY TO UPDATE! USB PORTS SEEM TO BE WORKING . I HAVE CHECKED I BELIEVE FOR UPDATED DRIVERS. IPOD DIAGNOSTICS SAYS IPOD CONNECTION FAILED . ERROR MESSAGE IS " NO IEE /OR NO IEEC HOST CONTROLLER" BUT COMPUTER DIAGNOSTICS DID NOT SHOW ANY PROBLEMS WITH HOST CONTROLLER ????? CAN ANYONE SEE WHAT THE THE PROBLEM IS????? IPOD USED TO UPDATE WITH NO ISSUES. ( MY APPLE SOFTWARE IS UPDATED )

     
    gltg wrote:
    Running Windows XP professional SP3 and itunes 10.2.
    I have followed every troubleshooting page on the apple support site yet my ipod nano 6th gen is not recognized by itunes
    I have spent 3 days messing with my pc and have made no real progress.
    Then it's time to call Apple tech support while you are still under warranty.  Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase.   If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.
    U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)

  • IPOD Touch Gen 5 not recognized by iTunes

    So yeah, my iPOD isn't being recognized by iTunes.
    Things I've tried:
    - Restarting PC and/or iPOD
    - Updating iTunes
    - Right click My Computer > Manage > Services > Apple Mobile Device > Stop/Start and Restart Service
    Sometimes doing one or many of these things will work. It's annoying to have to do these things whenever I want to sync my music and such. The USB cord seems fine too, when I plug in the iPOD touch a box comes up saying a camera was plugged in. I've never had a problem with syncing my old iPOD Classic. I've always had problems with syncing the iPOD touch, since the second time plugging it in.
    OS: Windows XP Pro
    iTunes Ver. 11.1.3.8
    iPOD: iOS 6.1 (Not wanting to update that anytime soon.)

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Run this to help if it identifies the cause
    iTunes for Windows: Device Sync Tests
    Have you tried on another computer to help determine if you have a computer or iPod problem?

  • My iphone 5s is not recognized by Itunes so I cannot sync with my windows 8.1 . my ipod touch will but not my Iphone. do you have a solution?

    My IPhone 5S is not recognized on my Itunes so I cannot transfer music from my library to my phone. I use window 8.1 OS. My ipod touch is recognized so the problem is limited to my IPhone 5S. I have tried the solutions offered by Apple support What can I do? 

    I had a similar problem with my iPhone and fixed it. You might as well give this a try even if your iPod works. This is what I did. (Follow these steps):
    1. Make sure your phone is not connected/plugged to your computer then continue on step 2.
    (For some reason, apparently iTunes also get installed to iPhone's which makes it sort of faulty.)
    2. By going to your computer's Control Panel - Uninstall itunes. To completely uninstall itunes you need to uninstall 5 programs in this very sequence. (You have to make sure you follow this in order.)
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support
    3. Then simply re-install the latest iTunes. Go tohttp://www.apple.com/itunes/download/ , on the left side of that page you'll see a blue botton that say's "Download Now". Press that button and it should allow you to make sure that you've downloaded the latest iTunes.
    4. Once you've reinstalled it go ahead and start iTunes and connect/plug your iPhone to your computer. iTunes should now be able to recognise your iPhone.
    5. If it still does not work try unplugging your Iphone again, restart your computer and connect your Iphone once more. See it your computer recognises your device.
    Steps 1-4 worked out real well for me so I hope it does for you too. If still a no no why not try and contact apple themselves they should be able to give help.
    Got all this info with an Apple person. Cheers.

  • Ipod 5th Gen. Not recognized in Itunes, But is in "My Computer" + Immediate Eject on plug

    Whenever I open iTunes, I get an error message that says, "The software required for communicating with iPods and mobile phones was not installed correctly." When I have it try to repair itself, it brings up another error message that says, "the software required for this iPod is not installed correctly. Please reinstall iTunes to install the required software." I have used Revo to remove all traces of Apple products and followed the guidelines in the Apple instructions http://support.apple.com/kb/TS1369 to no avail. I've tried temporarily disabling the firewall and my AVG software during installation and that hasn't helped. My iPod connects with iTunes on other computers just fine, so I can't imagine it's the device. I have tried uninstalling and re-installing multiple times.

    Hello Coobyj,
    Thank you for using Apple Support Communities!
    It sounds like something may have disabled the Apple Mobile Device Service, so I would check that next.
    This article should help with that:
    How to restart the Apple Mobile Device Service (AMDS) on Windows
    http://support.apple.com/kb/TS1567
    These 2 sections in particular:
    Restart the Apple Mobile Device Service (AMDS)
    Set the Apple Mobile Device Service Startup type to Automatic
    All the best,
    Sterling

  • My Ipod 7th gen is not being recognized by itunes and Windows 8.1.

    Hello. My ipod 7th gen is not being recognized by itunes and Windows 8.1. When I connect my ipod to my computer, itunes will open automatically and a message bar below will appear:
    I have followed all the instruction in the support and itunes still unable to deted my ipod. The funny thing is, if i uninstall itunes, Windows 8.1. will detect my ipod but when itunes is installed, both itunes and windows 8.1. cannot detect my ipod. Thank you in advance for all your help.

    the message box says like this:
    An ipod has been detected but could not be identified properly. Please disconnect and reconnect ipod, then try again. If the problem persists, unisntall itunes then install itunes again.

  • Ipod nano 1st gen is not recognized in itunes 10

    I updated my computer system to leopard 10.5.8 as well as the latest itunes 10. I bought a new ipod nano 6th gen, and it syncs and works fine. The problem I have is my old Ipod. It is detected by my power mac on the desktop only the icon it has is a folder, and when I open it is in blank. I open Itunes 10 and it doesn't appear. And I tried to follow the instructions on apple support, tried all ports, tried reseting the ipod, and it is still not showing up on itunes. Can someone help me with this please?
    Also, a white line showed up on the screen, does that mean the screen is broken? I can still see everything going on normally on the ipod but not where the line comes up (middle of the screen).

     
    gltg wrote:
    Running Windows XP professional SP3 and itunes 10.2.
    I have followed every troubleshooting page on the apple support site yet my ipod nano 6th gen is not recognized by itunes
    I have spent 3 days messing with my pc and have made no real progress.
    Then it's time to call Apple tech support while you are still under warranty.  Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase.   If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.
    U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)

  • Ipod nano 6th gen is not recognized by itunes on a PC running Windows XP professional SP3, itunes 10.2

    Running Windows XP professional SP3 and itunes 10.2.
    I have followed every troubleshooting page on the apple support site yet my ipod nano 6th gen is not recognized by itunes (but it shows on my pc as a hard disk) weirder still, my ipod nano 3rd gen works just fine on this computer.
    Whats wrong? HELP!!!
    I have spent 3 days messing with my pc and have made no real progress.

     
    gltg wrote:
    Running Windows XP professional SP3 and itunes 10.2.
    I have followed every troubleshooting page on the apple support site yet my ipod nano 6th gen is not recognized by itunes
    I have spent 3 days messing with my pc and have made no real progress.
    Then it's time to call Apple tech support while you are still under warranty.  Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase.   If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.
    U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)

  • 1st Gen iTouch not recognized by iTunes on Laptop

    I have a 1st Gen iTouch that I cannot seem to get iTunes to recognize.
    About a week ago I re-named it in iTunes, cleaned it up, and performed a sync.
    Used it until the battery was low, and re-charged using my wall charger. Now, when I connect to the laptop, is is not recognized at all...
    I have tried the following to no avail:
    Re-install iTunes
    Stop/Start the Apple Mobile Device
    Try a different USB cable
    Re-boot the laptop with USB devices not plugged in
    Force the iTouch into recovery mode (http://support.apple.com/kb/HT1808)
    Try to connect using a different laptop
    It still charges when connected to my wall charger. I have a 2nd gen iTouch that connects just fine (charges & connects to iTunes). I don't what the problem could be?! This iTouch is 1.5 years old and work great apart from this issue. Can anyone help?

     
    gltg wrote:
    Running Windows XP professional SP3 and itunes 10.2.
    I have followed every troubleshooting page on the apple support site yet my ipod nano 6th gen is not recognized by itunes
    I have spent 3 days messing with my pc and have made no real progress.
    Then it's time to call Apple tech support while you are still under warranty.  Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase.   If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.
    U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)

  • Ipod 1 Gen does not show in itune when others will

    Ipod 1 Gen does not show in itune when others will

    What have you tried so far in terms of troubleshooting this issue?  Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
    What happens if you try to reset the device with it still connected to the PC?
    How to reset iPod
    Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
    Have you carefully worked through each and every single suggestion in this Apple support document?
    iPod not recognized in 'My Computer' and in iTunes for Windows
    B-rock

  • My ipod touch 4g is not recognized in itunes nor does my comput recognize it !! HELP PLEASE... its not the chord

    my ipod touch 4g is not recognized in itunes nor does my comput recognize it !! HELP PLEASE... its not the chord

    Did you already try these suggestions? iOS: Device not recognized in iTunes for Windows

  • My ipod 7th generation is not recognised by itunes and my computer. I am not able to transfer any songs. Please help me on this regard. I tried all the steps from apple website

    my ipod 7th generation is not recognised by itunes and my computer. I am not able to transfer any songs. Please help me on this regard. I tried all the steps from apple website

    This article should give you the options
    https://discussions.apple.com/docs/DOC-3991

  • My Ipod touch 4G is not recognized by Itunes and by any computer... what can I do?

    My Ipod touch 4G is not recognized by Itunes and by any computer... what can I do?

    Take a look at this link, http://support.apple.com/kb/TS1591

  • Ipod touch 4g is not recognized on itunes,and will not sync

    My iPod 4G will not sync when it is recognized in iTunes, and it will not play some songs that are already on the iPod, and it is not recognized on iTunes now either.

    Hi,
    You can update the itunes software and check, that should work.If not you can also try to reset the ipod.

  • My iPod 3rd gen does not mount in iTunes 11.3.1

    My iPod 3rd gen does not mount in iTunes 11.3.1

    Hey there JeanMontreal,
    It sounds like your iPod Nano 3rd generation is not being seen in iTunes when you connect it. I would use the troubleshooting from the following article to help you get that issue resolved:
    iPod nano (3rd generation) Troubleshooting Assistant
    https://www.apple.com/support/ipod/five_rs/nano3gen/
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

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