My iPod 7th Generation isn't playing any of my songs.

I bought an iPod 7th generation classic. It played all my songs there wasn't any issue. Two days into using it, it stopped playing any music. If you hit play it said it was playing but the countdown stayed at 0.
I returned it and bought a new one.
However, the same thing has happened here.
It is also stuck on lock.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                 
iOS: How to back up           
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar          

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