My iPod cannot be synced. An internal device error occurred.

I have a macbook and recently (within two week's) got my ipod 4g. It was fine until this morning when i tryed to sync it and it said:
"The iPod "matt walsh's iPod' can not be synced. An internal device error occured. "

- Reboot the computer
- Reset the iPod. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try another cable and USB port.
- Next would be to place the iPod in Recovery Mode and then restore. This erases the iPod.

Similar Messages

  • How can you get your music synced from iTunes to your iPod when a window pop ups on the screen saying"The iPod "Edward's iPod" cannot be synced. An unknown error occured (13019))?

    I had 429 songs already on my iPod Touch. When I was in the process of syncing a song from my iTunes Library on to my iPod, a window popped up on the screen saying, ""The iPod "Edward's iPod" cannot be synced. An unknown error occured (13019)). I click "Device" on my iTunes Library to make sure the song was in my iPod. It showed the song that was recently synced now listed under "Device", but when I physically looked for the song on my iPod Touch, it does not appear on there at all. It all started when I decided to put a Playlist I created in the iTunes Library and transferred it on to my iPod. Do you know why it may affected my syncing process and is there any way where I could get the syncing function back to normal so that I can continue adding songs on my iPod? Thank you for listening.    P.S. My iPod iOS version is 4.3.5.
    Message was edited by: edwardwashere

    Try here:
    iTunes: Error 13019 during sync

  • FIX: Ipod cannot be synced. An unknown error occurred (-48)

    Hey everybody,
    I just wanted to share with you a solution that my friend and I have used to eliminate the "iPod cannot be synced. An unknown error occurred (-48)" error. I have a iPod Photo 60 gig that has not had this error before....until 3 days ago. I tried to drop a few songs onto my iPod and it gave me this error. After talking with my friend, I realized that a few things had happened that I didn't think were variables at first. For one thing, I had just updated my iTunes to version 7.4.1.2. That same day, I also had a new update to Windows XP sp2. When I restarted my computer (to complete my iTunes update), both install were now active.
    I tried to add new songs to my iPod and I kept getting this Cannot Sync error. The songs would get onto my iPod and I could play them from the iPod via iTunes. Once I disconnected my iPod and tried to play them, the songs were gone. iTunes was failing to save the songs on the iPod.
    Resolution: I connected my iPod to a 3rd party interface (to replace iTunes) and it worked. The interface is called Yamipod and this is where you get it from:
    http://www.yamipod.com/main/modules/downloads/
    When I connected it to my iPod, it identified some bad file and corrected (or replaced) it with a good file. I added songs via Yamipod and they were correctly synced to my iPod. And the best part is, after I used Yamipod my iTunes was now working correctly. I told my friend at work to try this out and it worked for her too. She mentioned that she used Yamipod and then updated her version of Quicktime before everything started working.
    All I have to say is that the latest release of iTunes was probably incompatible with Windos XP and some file was corrupted. Like iTunes, Yamipod probably needed this file to sync correctly...so it just overwrote the file, compared to iTunes, which just compained about being broken.
    One more thing, Yamipod is a free tool that you can use to extrasct songs from your iPod to your computer. That is the main reason why I use it, but now I realise it's more stable than iTunes too!
    Good luck out there, it ***** to have an iPod that you can't add songs to.
    Italian.Dude3

    First off, have you tried these five iPod troubleshooting steps?:
    The Five Rs
    If you have, then let's move onto a few general possible troubleshooting fixes, since the solution to a -48 error on a PC is somewhat unknown or various.
    See if assigning your iPod a different drive letter helps, following the instructions from this article:
    Windows confuses iPod with network drive or hard drive
    Try reformatting your iPod to FAT32, through your computer. Then, we'll restore it in iTunes afterward. To do that, see these steps:
    1 - Connect your iPod to your computer.
    2 - When iTunes has finished syncing with your iPod, open "My Computer".
    3 - Right-click on your iPod, and click on "Format". (If your iPod is not showing in My Computer, make sure that disk use is enabled in iTunes).
    4 - Here, verify that your formatting settings are "Default", with the format type set for FAT32. Also, make sure that "Quick Scan" is not selected.
    5 - Then, click on "OK" to begin the formatting process.
    6 - When this is complete (it might take a while), make sure to restore your iPod in iTunes again, so as to properly reload the firmware back onto it again.
    Finally, this could be caused by digital signing issues on your computer. See the "Solution 1" section of this article for help regarding that possible cause:
    iTunes displays a -50 error when syncing iPod
    Any success with any of those things, or do you still have the error?
    -Kylene

  • The iPod "Daniel's iPod" cannot be synced. An unknown error occured (-4).

    "The iPod 'Daniel's iPod' cannot be synced. An unknown error occured (-4)." is the message i get when i press the sync button. It just started happening, and now i can't get music, movies, etc. on it. It always displays that same message, and now i'm wondering is there any way to fix it?

    It sounds like you are having the same issue as I am and others. See the discussion here: Sync All Photos from Aperture: Unknown Error (-50) and here: -50 error syncing iTunes 10.4 and Lion?
    Message was edited by: Louis Trapani (added a missing word).

  • TS3474 When i add a song from itunes to the ipod, it says "The ipod "taylors ipod" cannot be synced. An unknown error occured"  13019

    When i try and add a song onto my ipd shuffle. it says " the ipod 'taylors ipod' cannot be synced. An unknown error occured." 13019.
    I've restored the ipod to its orginal settings twice and both times it hasn't let me put songs on it again.
    How do i fix it?

    Does this error message appear after hitting a particular track?  Sometime this message is the result of a corrupted/damaged file.
    Some have been able to resolve it by removing podcasts and/or rebuilding their iTunes library.
    http://support.apple.com/kb/HT1451
    B-rock

  • When I drag music onto my ipod I get: "The ipod cannot be synced. An unknown error occurred (13019)." Solution?

    When I drag a song/album/playlist onto my ipod I get the message "The ipod cannot be synced. An unknown error occurred (13019)."
    I then restored my ipod and synced it to the backup. The error came again, and I did the same. 3 times.
    After that, thinking there may be something bad on the ipod or whatever, I restored it again. This time i DIDN'T sync it to the back-up. It was retuned to factory settings.
    But, hey, here I am now, with the same problem.
    If anyone has any suggestions? Please.
    Details:
    16GB ipod touch 2nd generation
         -currently 8.8GB of music
         -currently .01GB of apps
         -currently .22GB of other
    Software Version: 4.2.1 (up to date, according to itunes)
    Set to "manually manage music and videos"
    iTunes 10.5.3 (current version)

    Type "13019" into the search bar at the top of this page by "Support" and read the resulting help articles.

  • "the ipod cannot be synced. An Unknown error occured (13019)

    when ever i try to put music on my ipod a message that says "the ipod cannot be synced. An Unknown error occured (13019)" what can i do so i can put music on it??

    Check this thread for a possible solution : https://discussions.apple.com/thread/2046768?start=0&tstart=0

  • HT201210 ipod "johnnytool's Ipod cannot be synced. An unknown error occured (-39).

    The Ipod "johnnytool's Ipod cannot be synced. An unknown error occured (-39). what do I do to resolve this issue?

    Try:
    https://discussions.apple.com/thread/1327353?start=0&tstart=0
    http://peter.boctor.net/2010/11/04/fixing-error-39-when-syncing-an-iphoneipadipo d-touch/

  • I pluged in my iPod nano 6th generation and it says "The iPOd cannot be synced. An unknown error occurred (13019)"

    I pluged in my iPod nano 6th generation and i says "The iPOd cannot be synced. An unknown error occurred (13019)"     It synces like 20 songs out of 1117 songs and I tried almost everything I know to get it to synce. I restarted my computer, reset iPod and got the newest version.    So please help!

    Hello Renee116,
    The fix you are looking for is found here:
    https://discussions.apple.com/message/15028503#15028503
    Hope this helps.
    ~Julian

  • Error message:  the ipod cannot be synced. An unknown error occurred (-48)

    When i try to sync my ipos i get the message:
    "The iPod "my iPod" cannot be synced. An unknown error occurred (-48)"
    What should i do?! please help

    Hello danayy,
    The cause of this error message could be linked to a corrupt song or perhaps an corrupt iTunes or iPod file.
    Maybe start by trying this:
    1. Plug in your iPod and close iTunes.
    2. Go to "My Computer". Click on the iPod drive once. Go to File, then click Properties.
    3. Go to the Tools tab. Under "Error Checking", click Check Now.
    4. Check both boxes. One says "Automatically fix file system errors" and the other says "Scan for and attempt recovery of bad sectors". Place a check mark next to each of these options and hit Start.
    The scan may take several minutes or more to complete, but once it has, go ahead and restart iTunes, and try re-syncing files to your iPod.
    Others have had luck with the solution provided in this Apple support document. It does say error 50 but may apply to your situation as well. It's worth a shot.
    http://support.apple.com/kb/TS1539
    If still no luck, it may be a good idea to [Restore|http://support.apple.com/kb/HT1339] the iPod via iTunes.
    Hope this helps.
    B-rock

  • TS3694 We were trying to backup an Ipod touch and received an error message, "This Ipod cannot be synced. An unknown error occurred(13014).

    The error message was, "This ipod cannot be synced. An unknown error message occurred(13014).
    Any suggestions?

    Hi there packbirdieman,
    You may find the troubleshooting steps in the article below helpful.
    iPhone and iPod touch: An unknown error (13014), (13136), or (13213) may occur after updating to iTunes 8.0.1 or later
    http://support.apple.com/kb/TS2380
    -Griff W. 

  • "the iPod cannot be synced. An unknown error occured. (-48)." 5th gen

    I recently updated to the latest version of iTunes. (9.0.2) Since I did that, iTunes recognizes my 5th generation iPod (the iPod with video), but it won't sync. At first, a dialogue box appeared saying that my iPod needed to be reformatted for windows. I don't know why it said that, because it has ALWAYS been formatted to Windows, that never changed. I clicked on the button to re-format it anyway. Now, my ipod won't sync. I keep getting the same error message that I described in the subject line. I ran diagnostics and everything is fine, iTunes finds my iPod, but when I do the sync test it says it cannot be found. Something about the ipod driver or file. I just plugged in my ipod the other day before the software update and everything was fine. Could this be a bug in the new software version? Or did my driver or file or whatever get deleted during the upgrade somehow? Please help. Here are the results from the sync test:
    Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
    Hewlett-Packard HP Pavilion dv5000 (EZ416UA#ABA)
    iTunes 9.0.2.25
    QuickTime 7.6.5
    FairPlay 1.5.23
    Apple Application Support 1.1.0
    iPod Updater Library 9.0d11
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.6.0.32
    Apple Mobile Device Driver not found.
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number A49B0FEB5C46B2EC
    Current user is an administrator.
    The current local date and time is 2009-12-07 12:23:12.
    iTunes is not running in safe mode.
    Video Display Information
    Mobile Intel(R) 945GM Express Chipset Family
    Mobile Intel(R) 945GM Express Chipset Family
    ** External Plug-ins Information **
    No external plug-ins installed.
    Genius ID: d49f49c0156b67296d21d656efcd37b6
    ** iPod/iPhone Connectivity Tests **
    iPodService 9.0.2.25 is currently running.
    iTunesHelper 9.0.2.25 is currently running.
    Apple Mobile Device service 2.50.39.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
    FireWire (IEEE 1394) Host Controllers:
    Texas Instruments OHCI Compliant IEEE 1394 Host Controller
    Connected Device Information:
    BUDDY (F:\), Fifth Generation iPod (iPod with video) running firmware version 1.3
    Serial Number: 4U5459G6SZ9
    Bus Speed: 61440
    ** iPhone/iPod Touch Sync Tests **
    No iPhone or iPod found.

    I was actually able to investigate and solve the problem myself. After readng many posts, I found that someone else's tips worked for me:
    Re: 30gb 5th gen. Probs syncing.
    Posted: Oct 13, 2009 8:48 AM in response to: johnnyfrommars
    Try running a disk check out the iPod using the tools provided by windows.
    To do this:
    1. Plug in your iPod and close iTunes.
    2. Go to "My Computer". Click on the iPod drive once. Go to File, and then click Properties.
    3. Go to the Tools tab. Under "Error Checking", click Check Now.
    4. Check both boxes. One says "Automatically fix file system errors" and the other says "Scan for and attempt recovery of bad sectors". Place a check mark next to each of these options and hit Start.
    The scan may take several minutes or more to complete, but once it has, go ahead and restart iTunes, and try re-syncing files to your iPod.
    B-rock

  • My ipod cannot be synced. An unexpected error occurred (13019). HELP PLEASE! What do i do?

    This message pops up everytime i connect my iPod into my computer! I dont know what to do with it. Please help me!

    update to the latest version of iTunes. If updating to latest version of iTunes does not resolve the issue, then:
    1. Select the iPhone or iPod touch in iTunes under Devices.
    2. Click the Music tab and under the Sync music option, choose Selected playlists.
    3. Deselect the Voice Memos playlist.
    4. Click Apply and then click Sync.
    If the above steps do not resolve the issue, check the device and the iTunes library for duplicate voice memos. If you find any duplicate voice memos, delete the duplicates and then sync.
    If those steps do not resolve the issue, then:
    1. Select the iPhone or iPod touch in iTunes under Devices.
    2. Click the Music tab and deselect the Sync Music option.
    3. Click Apply and then click Sync.
    4. After the sync is complete, reselect the Sync Music option.
    5. Click Apply and then click Sync.
    If the Error 13019 occurs while syncing content other than music, then perform the same steps above but uncheck the content that stops syncing with Error 13019.
    If the steps above do not resolve the issue, attempt to sync an empty iTunes music library to the device while logged in as a new admin user.

  • When I try to sync my music from my iTunes library onto my iPod, this message comes up "the iPod cannot be synced. An unknown error occurred (13019)." I have already read all the troubleshooting options on the apple website. Nothing is working. What now?

    I already tried to restore the iPod, and I tried unchecking and checking every option for what I want to sync to my iPod. I restated my computer as well as iTunes, and I feel like I am out of options. I tried doing everything in all of the help articles as well as the steps given in the article written by the tech specialist on the apple website. I feel like I am out of options. my iPod is not even 2 years old, I do not have coverage, and I cannot afford a new iPod of any kind. Please help!!!!

    Had this issue only yesterday...
    goto itunes and hook up your ipod
    click on the ipod in itunes and goto music tab in right hand screen
    untick sync music option
    apply / sync
    go back and re-tick the option
    apply / sync
    A boring and tedious solution I agree, but it did work for me
    HTH

  • IPod cannot be synced.  An unknown error occured (-54)

    I have an iPod 5th Generation and it gives me this message every time I try to sync.  I also have an iPad4 which is giving me the same error message so I suspect that it is a problem with iTunes rather than my iPod.
    The problem only began around May after an iTunes update and although there have been a couple of updates to iTunes and an upgrate to iOS8 the problem still occurs.
    I have tried rebooting both devices several times and also clearing and restoring but still the problem remains.
    Can anyone help?

    All I can suggest is :
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    I Googled and could not find any (154) for a PC. Found plently for a Mac OS

  • How To Fix "The iPod cannot be synced. An unknown error occurred (13019)"

    I have an Ipod Nano 5th generation and is not synced, I drag all the songs an have my ipod on "Manually manage music and videos" so all the answers I've read do not work. I would like an answer that doesn't make me erease all my music.
    I've tried turning off and on my computer and resting my ipod as well ( pressing the menu and circle button at the same time) but nothing works, I have to say is the first time in 3 years I have a problem with this so pleaaaase help me,
    Thanks.

    Why not extract all of this content from your iPod back into iTunes and then do the restore?
    See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
    Recovering your iTunes library from your iPod or iOS device
    B-rock

Maybe you are looking for