My iPod cannot sync because of unknown error -51
Before the new itune update I was able to sync my ipod successfully. Now with this update each time Im trying to sync my ipod touch, it stops and theres a simple pop up that states "Ipod cannot be synced. Unknown error occured (-51)" WHAT IS IT?? Please help.
I just this afternoon started getting error -50 when trying to sync my iphone to itunes (mac) even though it worked just 4 hours ago!
Similar Messages
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I have been getting a message saying my iPhone cannot be synced because an unknown error occurred (-50). I have an iPhone 4, and never had this message until after I upgraded to the new OS. Does this have something to do with icloud?
I have the same error on both iPad & iPhone when connection is made but seems to sync when I manually sync.
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IPod cannot be updated. Unknown error (-208)
I have all latest updates installed on both Mac and iPod.
Keep getting error message that says "iPod cannot be updated. Unknown error occurred (-208).
But, after I dismiss this dialogue box, the iPod updates with no problems.
How do I get rid of this? Is there a problem?
2.1 GHz PowerPC G5 Mac OS X (10.4.7) iTunes 7.0.1 (7); iTunes 30 GB video play capable, software version 1.2Hi there guys,
I had the same problem and have just fixed it for me. I used the process of elimination. If you go to your ipod summary and make slight changes to what you want to sync with your ipod and keep applying the changes until you get no error message. This will tell you where the error is. For me, when I chose not to sync photos with the ipod, I no longer got the error message.
I had a feeling from looking at other peoples problems that it may be to do with the files being corrupt or just slightly wrong(it's only a minor glitch) that you're wanting to sync. When I went to my folder I realised I had two versions of my 'Ipod Photo Cache' (not sure what the Windows equivalant is, i think it's basically where it stores the ipod versions of your photos on your hard drive) and the new version was in the wrong place. I then replaced the old with the new and voila. No more errors. (I now just have error -48 to contend with)
Hope that helps, God bless -
Ipod cannot be updated, an unknown error has occurred. (-48)
I'm at the end of my tether right now. I updated iTunes to the newest version, then updated my iPod. Now I'm getting the error message "Ipod cannot be updated, an unknown error has occurred. (-48)". I've searched the site and other forums and I can't find anyone with that same message who can help me. I've tried installing an older version of iTunes but I can't use it because my iPod has been updated to work with the newest one. I've uninstalled and reinstalled iTunes, nothing helped.
So my questions are:
1) Any way I can uninstall the update I did for my iPod? That is, so it is compatible with older versions again.
2) What could be causing this message?
3) Is there an e-mail address for apple, who seem wholly uninterested in what happens with their product once the £235 has been paid for it?
Any help is appreciated.Interesting, that error code doesn't seem to appear on the iPod support pages. Since it's saying "The iPod cannot be updated" it sounds like it's indicating there's a problem with the iPod... although with "unknown error" it's hard to say for sure. My recommendation would be that you try restoring your iPod, and then giving it another go. If you're uncertain about the restore process, take a look at this article, it should answer your questions.
http://docs.info.apple.com/article.html?artnum=60983
Once you restore it, try updating it again in iTunes. If you have any more problems or questions, feel free to reply, and I'll see what I can do to help.
Best wishes!
CG -
Ipod cannot be updated. Unknown error -1417
Hi Everyone,
When i try to update to 1.2 of my Video iPod (30GB), i always receive "ipod cannot be updated. Unknown error -1417"
I use Windows 2000 SP4 (with latest patches&updates) + iTunes 7.0. Is this a known bug with iTunes or something wrong with my iPod ?
Thanks,
Arunsome folks have been having some success getting past the 1417 by using eboncairn's technique. see:
eboncairn: iTunes7 & 5th gen iPod updating - is this possible solution? (winXP) -
IPod Touch cannot be synced because of unknown error alert (-50)
i connect my ipod touch on my lap top and i cannot sync my photos cuase an unknown error alert (-50)
but on the ipod settings shows like it sync the photos but i cannot see it
how can i fix it?Hi,
Does the issue occur while syncing photos?
If it does try deleting the iPod photo Cache from the root of the folder photos are synced from, as described here: http://support.apple.com/kb/TS1314
Also, make sure you have the latest software updates available for your Mac. Just click the Apple(top left corner of the scree)> Software Update..
-Jason -
this is a second hand ipod nano . I think it is the 4th or 5th generation. It worked fine until I tried to sync two new songs and got the error code unknown error (-50) does anyone have any knowledge of this?
Have you looked here:
Sync Session Failed to Start iTouch iOS5: Apple Support Communities
iphone could not be synced sync session failed to start...: Apple Support Communities -
My ipod won't sync because of "unknown error 13019" Help!!
What does unknown error 13019 mean?
Check out this Apple article -> iTunes: Error 13019 during sync
Try disabling automatic syncing of the iPod from iTunes preferences. Also, take a look at what's syncing to the iPod when you see the error and try to uncheck that to see if the error stops. There might be a bad file in that group of content. -
Cannot Sync All Songs (Unknown Error (-50))
For some reason, when I try to sync my iPod Touch (1st gen) I get a message that it cannot sync a song. However, no other song below it in alphabetical order will sync either. It claims there's an unknown error, -50. What could this be caused by?
Screenshot: http://cl.ly/J5v/contentUsually a -50 error is caused by a problem with iTunes permissions and the store.
Here's a few articles to read...
http://support.apple.com/kb/TS1811
http://support.apple.com/kb/TS3288
http://support.apple.com/kb/TS1583 -
The ipod cannot be updated.an unknown error occured (50)
hey all,
I downloaded itunes 7 and was unable to update my ipod...i then updated from a friends computer(i thought the USB was the problem)without any hassle...i then downloaded 7.0.1 and am still having the same problem..cant update due to unknown error 50!!Anyone any tips..PLEASE!!I tried some additional things and it seems to have fixed the problem.
First, I forced the iPod Service to close using the Windows task manager (control-alt-delete and then closing it). I then restored my iPod to its original factory settings using that option in iTunes.
I renamed the iPod and then set up what I wanted to sync with it. I have made a couple of changes and they have worked. -
Error(-50) =iPods cannot be updated. Unknown error occured(-50)
2GB nano. New to iPods. Help... Spent the last 4 days reading, plugging, unplugging into different usb ports on computer, reading some more and emailing Apple support. (Still waiting for a response)
I downloaded an audiobook from iTunes which is in my library and playlist. I tried to transfer manually from iTunes. Also purchased album from iTunes using my laptop. No problem transferring the album from laptop but constant Unknown errors (-50) when trying from my Dell. It is also new.
I have tried almost everything I have read about here. What's the secret I am missing?
I thought maybe because I originally logged into iTunes from laptop but then I read you can authorize up to 5 computers so I authorized both. Now if there is a trick to this, I'm stumped.
What happened to "User Friendly"? This Christmas Gift may be going back.
Dell Dimension E520 Windows XP
Dell Dimension E520 Windows XPhave you tried to close the ipodservice?
http://discussions.apple.com/thread.jspa?messageID=3358348� -
Ipod cannot be updated. an unknown error occured (-4).
I had my ipod nano for 6 months now and suddenly, thats what I get everytime I try to update my ipod. What should I do?
Windows XP Pro
Windows XP ProI have been troubleshooting a similar message, although mine said error-51 instead of -36. I always keep my Ipod in manual (disk) mode, with the exception of my photos, which sync automatically. Itunes would not update my Ipod at all, however, giving me a variety of error messages, such as "can't update, folder not found," etc. After much reading and a lot of trial and error, the last thing I tried actually worked! I deleted the Ipod Photo Cache folder, located on my hard drive in the folder that is selected for synching on the Ipod/Photo tab in Itunes Preferences. Once this Cache folder is deleted, go back into Itunes Preference/Ipod/Photos and you'll see that the checkbox next to synchronize has been deselected. Re-check this box and find the IPhoto folder you want to sync your Ipod to. You will get a couple of messages asking you to verify that this is the correct folder for synching your photos. Once I did this, answering "yes" to verify the correct folder, my Ipod started syncing without any error messages. The photos were all being re-copied and I received no error messages. I'm pretty sure all the trouble I'd been having was related to a corrupted Photo Cache. The cache rebuilds itself after it's been deleted; just be sure to point it to the correct folder in ITunes preferences on the Ipod/Photo tab. Good luck! I hope this works for you as well as it did for me.
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Any suggestions on what I can do to fix the problem?
I've also noticed that it started deleting some of the music on my iPod touch, and so everything on it is screwed up.
I don't want to restore it because then I'll lose all the information on my apps. (Is there any way to recover that information along with the apps?) If I do restore it, will there be a chance that the error will occur again, otherwise I would have lost everything for nothing.
By the way, the software version of my iPod is 3.1, it's 2nd gen., and my iTunes version is very far behind from the new version currently available. Could that be part of the problem, too?Try here:
iTunes: Error 13019 during sync
Not updating the iOS should not effect your problem.
As long as all the apps are in the iTunes library, you will not lose app data by updating the iOS. -
Itunes cannot open because of unknown error (13005)
Help. Itunes will not open, but if I log onto my computer as another user, Itunes works fine.
ThanksSome users here have reported that one cause of the Runtime error is the Apple Software Update, so you might try removing that and see if that fixes the problem. Removing the Software Update shouldn't affect iTunes itself (though as with any software maintenance operation, it would be wise to make a backup of your purchased tracks before you try it), you just won't get automatic update checking.
Hope this helps. -
Ipod cannot be updated. Unknown error (-39)
anyone have any ideas, i cant upload any of my songs or podcasts or photos.
You MUST use a USB 2.0... It does not work with a USB 1.0
I spent days hating my ipod before finding this out. Now it works perfectly.
Ciao
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