My ipod classic 120 wont respond and the screen is frozen

my ipod classic 120 wont respond and the screen  is frozen

Hello Charles,
What happens if you try to do a hard reset?  To do this, press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.  This may or may not work the first time around so be sure to attempt this at least a minimum of three times.
If the iPod remains frozen, let the iPod's battery drain completely, but attempting to recharge the iPod.
B-rock

Similar Messages

  • My ipod classic is not responding and when i have reset it, it just directs me to apple support. It is also making a strange noise

    my ipod classic is not responding and when i have reset it, it just directs me to apple support. It is also making a strange noise

    Perhaps the reason you haven't had any replies is because there is no such thing as an 8GB iPod Classic.
    I suggest that you begin by correctly identifying which iPod you have.
    http://support.apple.com/kb/HT1353

  • My itunes need a update and i pluged in my ipod awhile doing the updat now my ipod won't turn on and the screen has a itunes ion on it what should i do

    my itunes need a update and i pluged in my ipod awhile doing the updat now my ipod won't turn on and the screen has a itunes ion on it what should i do? i really need the help

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • HT4847 We are novice users of an Ipad. current message is "not enough storage this Ipad cannot be backed up because there is not enough Icloud storage available etc" there are two options "close" and "settings" but neither will respond and the screen goes

    We are novice users of an Ipad.  Have recently taken many video clips at a wedding. Ipad now displays message "Not enough storage this Ipad cannot be backed up because there is not enough Icloud storage available etc" Neither option "close" or "settings" will respond and the screen quickly goes blank. Any help would be welcome. Bob.

    A reset may help. Tap and hold the Home button and the On/Off button at the same time for approximately 10-15 seconds, until the Apple logo reappears. Release both buttons and await restart.

  • Tried restoring my iPhone 4s iTunes said it couldn't restore it and now iTunes won't recognize it and the screen is frozen on the plug into iTunes message

    Tried restoring my iPhone 4s iTunes said it couldn't restore it and now iTunes won't recognize it and the screen is frozen on the plug into iTunes message

    iOS: Unable to update or restore

  • My ipad 2 16GB says not enough memory and the screen is frozen, what happened and what can I do?

    My ipad 2 16GB says your device does not have enough memory to support this function and the screen is frozen, what happened and what can I do?

    Try a Reset...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    Also, See Here  >  'Not enough free space' alert when trying to sync
    If no joy... Try a Restore...
    1: Connect the device to your computer and open iTunes.
    2: If the device appears in iTunes, select and click Restore on the Summary pane.
    3: If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode

  • HT5372 The icloud message appears on my ipad screen when i turn it on. I cannot get rid of it and the screen is frozen. It will not respond to anything. I cannot even turn the ipod off completely.

    I am having trouble with my ipad. When I turn it on the message that I have not backed up my iphone appears on the screen. I cannot get rid of it or acces anything. The screen is frozen. I cannot even turn it off.

    Hello Juno2162,
    Thank you for providing the details of the issue you are experiencing with your iPad.  I recommend following steps in the tutorial below to address an issue like this.  I think the step to reset your iPad may be particularly useful in this scenario:
    To reset iPad, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.
    You can find the full tutorial here:
    Frozen or unresponsive iPad
    https://www.apple.com/support/ipad/assistant/ipad/
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I am trying to buy an app. I had to update my credit card info. It won't take the update and the screen is frozen - I cannot go back into the app store.

    I am trying to buy an app on my Iphone5. I needed to update my credit card info. It wont take the updated info and the screen is now frozen. I cannot go back into the app store

    It's a network issue, not an account balance issue. Troubleshoot your network or just restart your iPod and/or router, try connecting to the Store a bit later, or try the download in iTunes on your computer and then sync the purchase to your device.

  • When my macbook pro wakes from sleep the curser is not there, no keys work and the screen is frozen so i have to reboot it

    Sometimes when my macbook pro wakes from sleep the curser has disappeared, the screen is frozen and no keys work. I have to reboot.

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and  Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • I have a ipod classic probably 2nd generation and the battery wont stay charged can i replace the battery still?

    i have a ipod classic 2 generation. can i still replace the battery in it?

    Yes,
    Apple - Support - iPod - Service FAQ

  • HT1476 My iPod 5 64gb wont turn on, the screen is just black, it wont do nothing. what should i do?

    My ipod just stoped working,is there any way to fix it?

    If the unit has NEVER been jailbroke, first try a system reset.  It cures many ills and it's quick, easy and harmless...  Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow the on-screen directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again.  Also, if you have IOS-7, read this.

  • Hi have brand new ipod touch and the screen has frozen with the apple icon and a blank recharge bar below it any ideas how to fix this please

    u there

    Have you tried resetting the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    Next connect it to your computer and try to restore the iPod via iTunes on your computer.

  • I was just in a car crash Sunday and my iPod body is now bent and the screen is broken. I also need a new screen so it can show the picture.

    The screen glass is broken. The body is also bent slightly. I can somehow open apps still but i cant see anything. Is there anything i can do?

    Apple will exchange your iPod for a refurbished one for $99 for a 16 GB 5G and $149 for the other 5Gs. They do not fix yours.
      Apple - iPod Repair price                             

  • My iPod won't turn on and the screen flashes white

    the other day while using my ipod it all of a sudden reset and a diagnostics screen appeared and it started running all of these tests after which it stopped working. i then proceeded to plug it into my computer which recognized it and, after disconnecting, worked for about 10 minutes before it kept flashing in between the apple screen and the low battery screen. after a little of that it shut off completely until i plugged it back into my computer. After plugging it back in the screen lit up white and stayed lit until unplugged. once unplugged it flashes white every few seconds and thats it. my computer no longer recognizes it and restarting/reseting does not work. i could use all the help i can get. thanks.

    Any help here?
    iPod 5th gen (with video) shows blank or white screen.

  • My Ipod touch 2nd gen. was working fine but when I tried to charge from my PC the Ipod start getting too hot and the screen turn black and doesn't  work anymore.Maybe is burn?

    My Ipod touch 2nd generation was working fine until I tried to charge again from my PC,when I connected the Ipod was getting too hot and smelling like burn cable,the screen turn black and doesn't work anymore. any ideas about what happen?

    You can try here:
    iPod touch: Hardware troubleshooting
    However, from your discription, I suspect that something is broken.  Maybe a dead battery.  In that case. I would make an appointment at the Genius Bar of an Apple store and see what they say.

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