My ipod classic 120gb won't connect to itunes.

I have tried everything and my ipod will not connect to itunes. I installed the newest version of itunes on my macbook air, then I restarted it. When I connect my ipod, the screen shows that it is connected and charged, and my ipod is showing up in the finder.  Itunes shows the little spinning ball for about 30 sec, but when that is over nothing happens. How can I get my ipod to sync with itunes? This is a new computer and I have never tried connecting my ipod before today, but about a month ago I tried connecting my ipod to a different mac and I had the same problem. Could the problem be that newer versions of  itunes and my ipod are not compatible?

You iPod looks ok, except for the Pending Sector of 8,  and the high Start Stop numbers.
What is the iPod Software as shown in the Itunes summary page in your Mac?
My Suggestions
Try the Hard Reset first, it worked for some people,
After charging till full charge, at least 2 hours (preferably 4 hours)
Disconnect the iPod from the Mac
Toggle the Hold switch, make sure you dont see the red mark when you do the  next step
Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs till the Apple Logo comes ON
Then release the buttons
Select your preferred language.
Here is the Apple support Article on the 5Rs
http://www.apple.com/support/ipod/five_rs/classic/
Then try to connect and see it iTunes recognised it.
Also note that when you sync an iPod, do connect it directly to the body of the Mac, and not via any USB Hub or the keyboard USB hub. Also do not use any other USB devices.
Good Luck!

Similar Messages

  • My ipod classic 120GB won't sync to itunes

    I have updated itunes and un-installed and re-installed it multiple times but I've had no luck. I have deleted all the content off of my ipod but it still won't sync to itunes, any help please? I have spent hours trying to find a solution but I feel as if I should give up now, has anyone got any advice?

    You iPod looks ok, except for the Pending Sector of 8,  and the high Start Stop numbers.
    What is the iPod Software as shown in the Itunes summary page in your Mac?
    My Suggestions
    Try the Hard Reset first, it worked for some people,
    After charging till full charge, at least 2 hours (preferably 4 hours)
    Disconnect the iPod from the Mac
    Toggle the Hold switch, make sure you dont see the red mark when you do the  next step
    Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs till the Apple Logo comes ON
    Then release the buttons
    Select your preferred language.
    Here is the Apple support Article on the 5Rs
    http://www.apple.com/support/ipod/five_rs/classic/
    Then try to connect and see it iTunes recognised it.
    Also note that when you sync an iPod, do connect it directly to the body of the Mac, and not via any USB Hub or the keyboard USB hub. Also do not use any other USB devices.
    Good Luck!

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    http://support.apple.com/kb/HT1848
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    http://support.apple.com/kb/HT1430
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    http://support.apple.com/kb/HT1414
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    In the course of your troubleshooting to date, Connie, have you worked through the following document?
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    http://support.apple.com/kb/TS1369
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    Thank you for posting in the Apple Support Communities.
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    HI there,
    Snow Leopard is going to be a paid update that you will need to order form the Apple Online Store. Before upgrading, it is always a good idea to have a backup of your information. The article below has more information about backing up.
    Mac OS X v10.5, v10.6: How to back up and restore your files
    http://support.apple.com/kb/ht1553
    -Griff W

  • Ipod Classic 120GB won't sync properly

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    Hello Alpha3TW,
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    B-rock

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    Have a nice day!

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    You would have to update you Mac os.
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    System requirements
    Mac computer with USB 2.0 port, Mac OS X v10.5.8 or later, and iTunes 10 or later4
    PC with USB 2.0 port; Windows 7, Vista, or XP Home or Professional (SP3) or later; and iTunes 10 or later4
    Internet access required; broadband recommended; fees may apply"
    http://www.apple.com/ipodnano/specs.html

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