My ipod classic got knocked off it's dock by my cat and now no matter what I do, even try to charge it I only get sad face with the exclamation point and it clicks like a clock...Is it hopeless?

My ipod classic got knocked off it"s dock by my cat.  Now no matter what I do I only get the sad face with the exclamation point, even when I try to charge it.  Is it hopeless?

Yes, it's likely that the iPod's hard drive is damaged and is in need of replacement.
B-rock

Similar Messages

  • When i try to see some of my photos the photos appear and when i click on the individual photos I get a circle with an exclamation point. What's going on?

    Why am I getting a circle with an exclamation point when I try to acces my photos ?

    The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
    Try these in order - from best option on down...
    1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library (Right Click -> Show Package Contents) allowing it to overwrite the damaged file.
    2. Download <a href="http://www.fatcatsoftware.com/iplm/"><b><u>iPhoto Library Manager</b></u></a> and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
    3. If neither of these work then you'll need to create and populate a new library.
    To create and populate a new *iPhoto 08* library:
    Note this will give you a working library with the same Events and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
    In the iPhoto Preferences -> Events Uncheck the box at 'Imported Items from the Finder'
    Move the iPhoto Library to the desktop
    Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
    Go into the iPhoto Library (Right Click -> Show Package Contents) on your desktop and find the Originals folder. From the Originals folder drag the individual Event Folders to the iPhoto Window and it will recreate them in the new library.
    When you're sure all is well you can delete the iPhoto Library on your desktop.
    In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.

  • HT204318 Copied my iTunes from my Mac to my Windows 7 laptop, now there are thousands of songs missing on the Windows copy with the exclamation point. everything shows up, playlists and tracks, there are just a bunch of songs with exclamation points. how

    Copied my iTunes from my Mac to my Windows 7 laptop, now there are thousands of songs missing on the Windows copy with the exclamation point. everything shows up, playlists and tracks, there are just a bunch of songs with exclamation points. how can i properly sync my iTunes from my Mac to my PC? using iTunes

    nope all my songs are copied and organized into the iTunes library.

  • Ipod mini hard drive goes crunch and now get Sad face with IPOD

    I've notice that after I installed new ITUNES and Updater software, my mini has the following problems:
    1. Click to the song and it just sits there and then it might skip over a the next song or songs before playing, like it is frozen
    2. I hear the hard drive - spinning and hear this crunching sound -
    3. Now I get the sad face with the ipod icon
    So would restoring my ipod help or should I take it and get it fixed, and how much would that cost
    Su

    Su,
    Is this noise you describe really a crunching noise - like a can being crushed, or more of a rhythmic or repeating clicking noise? It is normal for a drive to amke clicking sounds as it reads and writes to the drive. When this noise becomes rhythmic and repetitive, it can be a problem. If it is indeed a click-click-click type of noise or pattern, it could be that the drive is stuck. This can sometimes be corrected by tapping the iPod's left or right side against your palm firmly. I have revived several iPod mini's this way, and have not had it produce any ill effects. However, do note that you try this at your own risk and only if you are comfortable with the possibility or doing more damage. However, my opinion is that A) The iPod doesn't work right now, so there isn't much to lose, and B) you could save on a costly repair if it DOES work.
    Kyle-

  • HT204318 Copied my iTunes from my Mac to my Windows 7 laptop, now there are thousands of songs missing on the Windows copy with the exclamation point.

    Copied my iTunes from my Mac to my Windows 7 laptop, now there are thousands of songs missing on the Windows copy with the exclamation point. everything shows up, playlists and tracks, there are just a bunch of songs with exclamation points. how can i properly sync my iTunes from my Mac to my PC? using iTunes

    Moving a library: Quick answer if you use iTunes' default preferences settings:  Copy the entire iTunes folder (and in doing so all its sub-folders and files) intact to the other drive.  Hold down the option (alt) key (shift on Windows) and open iTunes.  At the prompt to create or choose a library choose the copied iTunes folder.

  • I get an error with a exclamation point when matching songs.

    I ran itunes match and some of my songs have an exclamation point in a cloud icon  and the word error in the match status.  These are recent cd rips and it is not complet albums.  A couple of albums it is just one song and others it is numerous songs.

    Here's your explanation of that icon: http://osxdaily.com/2011/11/22/itunes-match-icons-explained/

  • HT4864 I am getting a triangle with an exclamation point next to my inbox...it says: There may be a problem with the mail server or network. Verify the settings for account "MobileMe" or try again.  The server returned the error: Mail was unable to log in

    I can send but cannot recieve email
    This is the messege I am gewtting:
    There may be a problem with the mail server or network. Verify the settings for account “MobileMe” or try again.
    The server returned the error: Mail was unable to log in to the IMAP server “p02-imap.mail.me.com” using “Password” authentication. Verify that your account settings are correct.
    The server returned the error: Service temporarily unavailable

    Also if I go to system preferences accounts and re-enter the password it fixes the glitch sometimes.

  • My ipod wont turn on and displays a sad face with the support website. I've went through all the steps to fix it with no luck. Any suggestions would be greatly appreciated!

    Please Help!

    If the steps on the support site failed to correct the issue, it notes that the issue is likely hardware related with the iPod's hard drive, meaning you'll want to have it serviced/replaced either by Apple or a third party service.
    B-rock

  • My Ipod froze. I have restored it, but it only shows sad face with !

    What do I do?

    See these troubleshooting articles.
    My iPod is sad.
    iPod displays a "sad iPod" icon.
    What does this picture on my iPod mean?
    Also, there is a pretty comprehensive post written by another forum member which is about the sad iPod icon or the folder and ! icon. Be aware that it's quite involved and contains some info that will almost certainly void the warranty. If your iPod is still within the warranty period, you should use that option first.
    The Sad iPod/folder and ! icon.
    You can arrange online service here.
    Service request.

  • Ipod has a sad face with exclamation point and now it wont turn on at all!

    my ipod was fine and then when i turned it on it had an ipod with a sad face with an exclamation point but now it wont turn on at all! please give me any suggestiions . thanks so much!

    See these troubleshooting articles.
    My iPod is sad.
    What does this picture on my iPod mean?
    PC doesn't recognize the iPod is connected.
    When restoring the iPod, it's useful to put into disk mode first.
    Putting iPod into disk mode.
    The sad iPod icon is usually indicative of a hard drive problem, and if none of the above help, it may need service.

  • When I click on pic, gray square comes up with an exclamation point

    My friend got on my computer and uploaded pics from my camera. I don't know what she did, but the pic I want is in the library as a thumbnail, so it looks like its there. But when i click it to edit it or make it larger, instead of the pics coming up, a gray square comes up with an exclamation point inside a dotted like sqare. What's going on?

    Ava
    Welcome to the Apple Discussions.
    The ! or ? turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents. The most common cause of this is User Activity in the iPhoto Library Folder. Have you altered, moved or renamed anything in the iPhoto Library Folder?
    If you haven't, then try rebuilding the database. Hold down the apple and option keys and launch iPhoto. Use the resulting dialogue to rebuild.
    Regards
    TD

  • Why do i get an exclamation point when i click on a photo

    Using iphoto11 I can see a photo and when i double click on it I get a triangle with an exclamation point in it.

    That's an indication that iPhoto has broken the link/file path to the original file. Make a temporary, duplicate copy of the library and apply the two fixes below in order as needed:
    Fix #1
    Launch iPhoto with the Command+Option keys held down and rebuild the library.
    Select the options identified in the screenshot. 
    Fix #2
    Using iPhoto Library Manager  to Rebuild Your iPhoto Library
    Download iPhoto Library Manager and launch.
    Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
    Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
    In the next  window name the new library and select the location you want it to be placed.
    Click on the Create button.
    Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
    OT

  • HT203167 most of my music has the exclamation point and won't allow me to place songs in a playlist on a new ipod...why?                                     ?

    Most of the songs in my iTunes library has been tagged with the exclamation point and will not allow me to place those songs on a new Nano iPod I bought...why?  This is music I have purchased in the past.

    See here: iTunes displays a -69 error when syncing iPod
    You can use the disk diagnostic tool built into the iPod's firmware to test the health of it's Hard Drive.  See this post from another forum member turingtest2 on how to do this as well as what the resulting numbers mean.
    https://discussions.apple.com/thread/3784647?start=0&tstart=0
    B-rock

  • I have the exclamation point symbol next to podcasts that don't meet the criteria for said symbol based on the FAQ

    When I'm looking through and trying to manage my Podcast library within iTunes, I see the exclamation point symbol next to several. My first issue is the fact that there are many that have this symbol that I only wanted a few episodes and not a subscription. How can I fix this problem?
    My second issue is that for many of the podcasts with the exclamation point symbol, they don't fit the criteria based on what's in the Symbol FAQ, which states that there are too many unplayed episodes so new episodes won't download. For the podcasts in question, this is not the case, as all episodes have been listened to. What can be done to fix this problem?
    My third issue is the fact that when I DO play a podcast on my iPod Touch (4th Gen), I don't use the app (can't stand it), then go to sync it with the computer, these episodes are shown as having already been played PRIOR to the actual syncing happening. So, when I go to do the ACTUAL sync, the play count is off. Right now, I have to manually reset the play count so that the episodes that I listened to on my iPod Touch only show one play in the library count, not two or in some cases, three. How can I fix this problem?
    I have the most current version of iTunes and use Windows 7 64-bit.
    Thanks for ANY help!

    Try this Support Article  >  http://support.apple.com/kb/HT1808

  • LR3: random showings of metadata settings icon (the exclamation point in Library grid)

    While working in the Library module, I will every so often get random popups of the exclamation point icon in the upper right of the grid cell, the one that gives the warning: "The metadata for this photo has been changed by both Lightroom and another application. How should Lightroom synchronize this data?"
    I'm working on a week-old iMac 4-core 2.8ghz and LR3 is the only photo-related software on my machine as of now. The catalog is brand new. Is this a bug or am I triggering something that I should be careful of?

    Could be the same I see.
    Every now and then I get the exclamation on the images in the grid and at the same time every folder in the folderstructure is showing a question mark as if the connection to the foder is lost. All of a sudden, it disappears and everything is back to normal.

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