My Ipod classic shows a red circle with an X in the center, and a web site for apple support

IS THERE ANYTHING I CAN DO TO START IT AND GET IT BACK TO NORMAL AGAIN?
The PC / Itunes software does not recdognize it

Hi Crystal Newkirk,
I've come across the following information which may be helpful. If you are seeing the red "X" icon on the display, we will need to restore your iPod from Disk Mode.
iPod Displays a Red "X" Icon
http://support.apple.com/kb/TS1463
Restore iPod from Disk Mode
Disconnect iPod from your computer.
Manually put iPod into Disk Mode.
Open the latest version of iTunes and connect iPod.
Restore iPod.
Thanks,
Matt M.

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HT5622 My Ipod Classic shows a red circle with a cross in the middle. I've completed diagnostic tests which have popped up, however any HP/FW/Hard Drive tests freeze the ipod, as if the hard drive won't spin. What do I do?

My Ipod Classic shows a red circle with a cross in the middle. I've completed diagnostic tests which have popped up, however any HP/FW/Hard Drive tests freeze the ipod, as if the hard drive won't spin. What do I do?
After holding down the Select and Play/Pause button, I was able to restart the Ipod and then it brought me to a Diagnositc test. I have tried doing both the Mannual and Annual test on the ipod however in each test, the ipod freezes on different access tests. The HP (headphones) test, shows the headphones are detected, but then if it tries to play a song to make sure they work it freezes and goes back to the red cross. I have looked at various other questions regarding the FW cable, however I don't believe i have such a cabel. Then the Hard Drive test freezes up and I can hear a ticking noise coming from the drive but it doesnt seem to be spinning. Alongside these test issues, any computer cannot see the Ipod when plugged in (including itunes). Therefore some tests for the USB drive cannot be completed. I do not recall dropping it badly, though I have dropped it previously. Does all this mean there is damage to the drive? Should I instead take it to an apple store?
Many Thanks

The stats look fine. Try the DFU Restore method shown in Corrupt iPod classic. It may pay to disable any anti-virus software and use the staged transfer method to reload data, assuming you get that far.
tt2

My ipod is showing a red circle with a red "X" in it. Itunes tells me it will prepare my ipod for recovery but does nothing, why?

I have a ipod classic, 160gb.
My ipod is showing a red circle with a red "X" in it. Itunes tells me it will prepare my ipod for recovery but does nothing, why?
My computer is a Inspiron 530S using Windows Vista, duo core.

All you can do is try restoring the device. If you are unable to you'll most likely have to get the iPod repaired.
Check out this article
http://support.apple.com/kb/TS1463?viewlocale=en_US

TS1382 My 160GB iPod screen shows a red x with a red circle around it, what can I do?

My 160GB iPod screen shows a red X with ared circle around it, what can I do?

Hi there kodi_abbott,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPod Displays a Red "X" Icon
http://support.apple.com/kb/ts1463
-Griff W.

My ipod classic 160 has a red circle with a X in the middle how do I get it to work?

My ipod classic stopped working. It has a red circle with a X in the middle. I've troubleshooted but still can not get it to work.

Hi Mildred,
Happy Holidays!
The resource below will explain the steps you can take to resolve the issue you are having with your iPod classic.
iPod Displays a Red "X" Icon - Apple Support
http://support.apple.com/en-us/HT203170
The first step is to download the latest version of iTunes on your Mac or PC. Then try the steps below.
Restore iPod from Disk Mode
Disconnect iPod from your computer.
Manually put iPod into Disk Mode.
Open the latest version of iTunes and connect iPod.
Restore iPod.
Setup Service for iPod
If you cannot force your iPod into disk mode and restore it, then your iPod may need service. Click one of the links below to setup an iPod Service Request online or make a reservation at the Genius Bar before visiting your local Apple Retail Store.
Apple Retail Store
iPod Service Request Online
Putting iPod into Disk Mode - Apple Support
http://support.apple.com/en-us/HT201544
iPod devices with a Click Wheel
If necessary, verify that your iPod has a Click Wheel.
Before placing the iPod into Disk Mode, verify that it is charged.
Toggle the Hold switch on and off (set it to Hold, then turn it off again.)
Press and hold the Menu and Select buttons for at least six seconds, until the Apple logo appears.
When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
Connect the iPod to your computer; the screen on the iPod will should say "Do not disconnect".
If you are having difficulty putting your iPod into Disk Mode, set it on a flat surface. Make sure that the finger pressing the Select button is not touching the Click Wheel. Also make sure that you are pressing the Play/Pause button toward the outside of the Click Wheel and not near the center. If you are still unable to put your iPod into Disk Mode, use one finger from one hand to press the Select button, and one finger from the other hand to press the Play/Pause button.
Older iPod models without a Click Wheel
Before placing the iPod into Disk Mode, verify that it has a charge.
Toggle the Hold switch on and off (set it to Hold, then turn it off again.)
Press and hold the Play/Pause and Menu buttons until the Apple/iPod logo appears, then release them. This resets iPod. When you reset iPod, all your music and data files are saved, but some customized settings may be lost.
When the Apple logo appears, immediately press and hold the Previous and Next buttons until the Disk Mode screen appears.
Connect the iPod to your computer; the screen on the iPod should say "Do not disconnect".
Restoring iPod to factory settings - Apple Support
http://support.apple.com/en-us/HT201540
It's important to understand the difference between updating and restoring. Updating simply installs the software that controls iPod and does not affect the songs and files stored on iPod's disk. Restoring erases the iPod's disk and restores iPod to its original factory condition.
Warning: Because restoring erases all the songs and files on iPod, back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library.
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
I hope this information helps ...
- Judy

My shows a red circle with a "X" in it and say to contact apple support

my shows a red circle with a "X" in it and say to contact apple support

You need to google iPod red circle with x or ask your question in the iPod forum. Judging from the amount of entries the red circle with x appears to be a fairly common problem with iPod classics.

Ipod classic has a big red o with a x in the center , says at the botton of the screen apple support ? how do i fix this

ipod classic has a big red o with a x in the center , says at the botton of the screen apple support ? how do i fix this?

Hi valdez425,
I understand that your iPod classic is displaying a red “X” icon on the display. I would recommend restoring your iPod classic from Disk Mode. There are steps to following in this article to assist you.
iPod Displays a Red "X" Icon
http://support.apple.com/kb/ts1463
Restore iPod from Disk Mode
Disconnect iPod from your computer.
Manually put iPod into Disk Mode.
Open the latest version of iTunes and connect iPod.
Restore iPod.
If you restore your iPod and the issue continues, you may need to set up service by following the links at the bottom of the article.
Thanks for reaching out,
-Joe

I cant drag musin off of my laptop into my itunes an red circle with an slanted in the middle line pops up im so very frustrated i can not put any music on my phone

I cant drag musin off of my laptop into my itunes an red circle with an slanted in the middle line pops up im so very frustrated i can not put any music on my phone

Hi Darray123,
If you are having issues moving music to your iPhone, you may find the following articles helpful:
iOS: Syncing your data with iTunes
http://support.apple.com/kb/HT1386
Apple Support: Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535
Regards,
- Brenden

HT1386 I am re-building my iTunes library, but still have all the content on my iPod Classic. I have just downloaded some songs from the store and want to add them to the iPod, BUT when i attempt this the message asks if I want to delete all content on t

I am rebuilding my iTunes library, but still have all the old content on my iPod Classic. I have just download some songs from the iStore and want to add them to the iPod, BUT when I try to sync it asks if I want to delete all content from the iPod and add only the material that I have just downloaded from the Store. I do not want to lose my old content, because it is very extensive.

You are trying to sync to other than the one iTunes library you can sync to. You can copy music from multiple library/computer if you use the manual method of syncing. That method is described here
iTunes: Syncing media content to iOS devices and iPod
If you want to make this computer/iTunes library your syncing computer/library you have to restore the iPod on this computer/library. Restoring erases the iPod.
You can redownload most iTunes purchases by:
iTunes: Syncing media content to iOS devices and iPod
To copy other music to the computer see:
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
BTW this is the iPod touch forum

When I try to sync my iPhone 4s it no longer works. I have a bunch of songs that now show up on my iPhone with a red circle with a box inside of it and they won't play, yet I can find them and play them on my Mac. What do I do?

My iphone 4s will no longer sync music from my music library on my Macbook Pro. I also have a bunch of songs that now have a red circle with a box in it next to the song on my phone and those songs will not play. They are present in my itunes library and I can play them on my Mac but they will not play on my iphone. I have tried unchecking all the music and applying those changes and syncing and it does nothing. All the same music remains on my phone, unchanged. Help! What do I do? I have read to uninstall iTunes and reinstall it but will I lose all my music?

Hello Courtney,
Thank you for the details of the issue you are experiencing when syncing your music to your iPhone. It sounds like iTunes is not able to locate the original file for the song to transfer it to your device. I recommend reviewing the following articles to locate you music files on your computer:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Thank you for using Apple Support Communities.
Best,
Sheila M.

Why does my music have a red circle with a square dot beside it and how do i remove it

why does my music have a red circle with a square dot beside it

Here's what I had to do, no thanks to the others on here who go at it like Apple, delete and restore.
No, you don't have to delete and restore. Just open a folder on your computer, call it something like iPad music, keep it open, open iTunes, select all your music, copy and paste it in the folder you just created, delete all your music from iTunes (relax, you just copied it into that folder). Select all the music in that folder, drop it back onto your playlist. Now, I renamed my playlist, because it was called untitled, originally, so if that doesn't work, rename, or delete and recreate your playlist, copy the music back over, sync, and they will play.
Worked for me, anyhow. Good luck!
<Edited by Host>

My ipod classic just froze on me and will not even reset. All I'm getting on the display is a red circle with an x in the middle. HELP!!!!!!!!!!

My ipod classic just froze on me and will not even reset. All I'm getting on the display is a read circle with a red x in the middle. HELP!!!!!!!!!!

If you are unable to get the iPod into Disk Mode to restore it and instead get the red X symbol, it's a very good indication of a damaged hard drive inside of your iPod. This means you'll need to take or send your iPod in for repair or replacement.
B-rock

I am buying music from itunes and want to sync with my ipod classic which is not happening. I am in the Cloud and also use itunes match.

could somebody please advise on above question?
Many thanks

plug your ipod in you computer, go to itunes choose the songs and scroll right to 'devices' an choose yours.

I am fairly new to iPhone and noticed yesterday that up by the bluetooth icon there is a small circle with a point on the end and a lock in the middle. I cannot find out what this is in my manual

I am fairly new to the iPhone and noticed yesterday up by the Bluetooth icon a small circle that is 90% complete and has an arrow at the end and a small lock in the middle. I have made no changes in my settings and cannot figure out what this is. Any help would be appreciated.
Thanks

Orientation lock. See p. 13 of the iPhone User Guide.
You can turn this On/Off with Control Center (swipe up from off the bottom of the screen). See p. 30 of the user guide.

Did some updates yesterday so decided to shut the computer down last night. Turned it on this morning and now for almost an hour the screen is showing a grey background with a picture of the computer and it says "setting up your Mac". Like it is frozen.

Did some updates yesterday so decided to shut down my computer last night. This morning when I turned if back on it came up with a grey screen and a white box with a picture of the computer that says "setting up your Mac". It's been like this for an hour. The display box shows three check marks but it won't do anything. It's like its in a frozen mode

http://osxdaily.com/2014/10/17/os-x-yosemite-installation-stuck/
also use the Command-L to view logs during installation

My Ipod classic shows a red circle with an X in the center, and a web site for apple support

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