My ipod classic won't restore in itunes

I tried to restore my iPod but iTunes said I wasn't able to yet when I unplugged it all my songs were deleted. I tried restoring it again and it said the same thing, I tried putting it in disc mode, diagnostic mode, and I checked my hard drive stats and it had 1160 Reallocs and 72 Pending Sectors. I've only had this iPod for not even a month and it's telling me it's corrupted.

When you attempt to restore the iPod, do you hear any unusual clicking sounds coming from the device?  This problem is likely to be hard drive related.

Similar Messages

  • My 160MB iPod Classic won't sync from iTunes.  This is a recent problem.  The error message is "The iPod cannot be synched.  An unknown error occurred (-39)." The end result is that music will sync but photos will not.  Current software on Mac and iPod.

    My iPod classic won't synch from iTunes.  This is a recent problem.  The error message reads "The iPod cannot be synched.  An unknown error occurred (-39)." The end result is that the music will sync but photos will not sync.  I am running current versions of software on the iPod and the iMac / iTunes.  HELP! J

    First try to resolve #2 by:
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or               
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    - Try on another computer to help determine if computer or iPod problem
    If you can resolve #1 and still get same message for #1 then you have to restore the iPod like the message says.

  • IPod Classic won't sync with iTunes library on external drive

    iPod Classic 160 is recognized by iTunes.   It knows the library is bigger than the iPod, and it allows me to select parts of the Music and Podcasts to install on said iPod.  It whirs for a long time, pretends it's writing to the iPod.  When I disconnect, there are no songs and no Podcasts on the iPod. 
    It did the same with a NEW iPod I bought yesterday.
    How can I fix tbhis so I can write part of my library to at least one of my iPods?
    Thanks for any help.

    After searching this issue out and trying a bazillion different things (with no luck), I deselected 'Enable Disk Use' then re-enabled, and everything is working now.
    Dear Apple -- What is up with that?

  • IPod Classic won't Restore and FREEZES/LOCKS iTUNES! Help.

    Hi. First, the specifics:
    I have an iPOD Classic (120GB).
    I have Windows Vista R2 (64-bit).
    I have the latest version of iTunes, yes, for 64-bit.
    With that out of the way, I started seeing issues with my iPod not being able to play certain songs. I'd find the song, hit the play arrow, nothing would happen. The time would not move, song would not play. Here's what I've tried to do initially:
    Re-install iTunes, re-sync.
    Still wouldn't play these songs.. Not all, but many songs.
    So, I tried to Restore.
    Initially, it looked like it was restoring properly - - but took way longer than usual. Like 2 hours. At the end, I got an error "Could not sync this song, Could not sync iPod."
    I looked at iPod, had to set it up, choose ENGLISH as language, etc.  Search iPod, found NO MUSIC, NO VIDEOS, etc.
    Tried simply re-syncing, wouldn't work.
    So, I disconnected, restarted my computer and tried to RESTORE again.
    I connect it via a USB 2.0 and the iPod cable. I have been doing this for years and years and this iPod has worked for the 3 years I have had it.
    I have had iPod since their inception, so I'm not a rookie. I also have an iPhone and an iPad2.
    So I connect the iPod as usual. NOW, it basically FREEZES iTunes. I CONTL-ALT-DEL and find it's always iTunes (NOT RESPONDING).
    This happens EVERY TIME... I tried restarting several times, same issue.
    So, I unistalled all components of iTunes > RESTART COMPUTER.
    I re-download the latest version of iTunes, yes the correct one.
    I tried syncing or restoring. DOESN'T RECOGNIZE iPOD, FREEZES/LOCKS iTUNES.
    HERE'S OTHER THINGS I have tried:
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    I downloaded the Windows Update for Vista that helps not corrupt iPod when disconnecting too early.
    Downloaded update, did NOT help with the issue.
    Un-installed iTunes again. Restarted computer. Re-installed newest version of iTunes.
    ONE THING TO POINT OUT, when I connect my iPod, iTunes launches if not open and I get a WINDOWS box that says:
    MICROSOFT WINDOWS:
    Do You Want To Scan And Fix Errors on Steven's iPod (L:) ??
    I tried both options: YES, Try to Fix, NO - Continue
    That doesn't work, and iTunes still freezes regardless of option.
    Again, tried DISK MODE, tried Regular mode...
    Nothing works...
    PLEASE HELP...

    Guys, if you all having the same problem as Steven, then do the iPod Disk Diagnostic, as posted earlier by tt2, it wont fix your problem, but helps in troubleshooting.
    Main cause is the iPod Hardisk is dying, but if the DD report are good, then it is the USB connection timeout.
    So have a go at the Disk Diagnostic first.

  • Ipod classic won't restore error 1439 appears in itunes

    my ipod classsic has entred disk mode after dropping it but it won't restore an error 1439 appears in itunes. what can i do or would buying another ipod be better

    Hey chjesc,
    I have an article for you that addresses this error code and may be able to provide you with some further information regarding this issue:
    iPod: Can't restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439
    http://support.apple.com/kb/ts1372
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • My ipod classic won't show in itunes after a restore

    My ipod classic would only show apple logo. So I restored it following the appe support instructions. Once this was done it said do not disconnect, ipod will appear in itunes. But it doesn"t and there is still the apple logo on the screen of the ipod.
    Any idea ?
    Thanks

    Be patient please.
    Your iPod hardisk filesystem need to be repaired
    Use DiskUtility, select your iPod, click First Aid and press Repair.
    However if you want to troubleshoot it yourself.
    To change from diskmode to normal mode.
    Disconnect the iPod from PC
    press Menu and Center button for 10 secs till the Apple logo comes ON, then let go of the buttons.
    This will bring you to Normal iPod mode, if your iPod harddisk and battery are good.
    If you hear clicking sounds, during the reset, your iPod hardisk is dying.
    Good Luck!

  • IPod Classic won't restore or format

    My iPod Classic 160gb won't restore. When I connect it, iTunes says it's corrupted and needs to be restored. When I try to restore, iTunes tries to install the update and then restore. Then iPod resets, like it was restored, but it isn't - there're all the files that there were. When I try to restore it in disc mode, iTunes just can't restore it and shows error 1439.
    I tried to format it, but Windows says, that it cannot format it. Both in "normal" and disc mode.
    When I try to open it i, it says to insert disc.
    iPod is visible both in My Computer and iTunes. In iTunes - as corrupted. My Computer says it has 0kb.
    iPod itself works fine - it plays music and do other stuff that iPod should do.
    What should I do?
    I have Windows 7 Home Premium.

    Hey Mieczysław Bukowski,
    Thanks for the question and detailed information. It may be best to troubleshoot the error code you are receiving. To do so, see the steps in this resource:
    iPod: Can't restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439
    http://support.apple.com/kb/TS1372
    Thanks,
    Matt M.

  • TS1372 ipod classic won't restore

    can't restore ipod classic error 1439

    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/itunes/download/
    For old and other versions of iPod updater for window you can get here
    http://www.ipodwizard.net/showthread.php?t=7369
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes 7 and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iTunes 7 and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
    http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
    http://www.ipodresq.com/index.php
    http://www.ifixit.com/
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    Exclamation point and folder and nothing else
    Spank your iPod
    http://www.youtube.com/watch?v=3ljPhrFUaOY
    http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevant_history/2004/11/meeting_the_sad.html#comment -10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    Cant put it into disk mode
    http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
    I think my iPod just died its final death
    http://discussions.apple.com/thread.jspa?messageID=3813051
    Apple logo & monochrome battery stay
    http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
    My iPod ism’t resetting and isn’t being read by my computer
    http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
    Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
    Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

  • Ipod classic won't sync with itunes 10.6.3

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  • Ipod classic won't sync with iTunes 10.4

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    Hi Pharmer
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  • Ipod classic won't sync with Itunes

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  • New ipod classic won't  sync with itunes on windows 8

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    Hi I had a similar issue with my 160gb Classic
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