My ipod classic wont turn on. telling me to go to a link

my ipod classic wont turn on. telling me to go to a link. www.apple.com/support/ipod cant find for what im looking for. can someone tell me what i can do.

Error 23, 28, 29: These errors may indicate a hardware issue with your device. Follow the steps in this article. Also attempt to restore while connected with the white USB Dock Connector cable that shipped with your device, on a known good computer and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value, (00 499901 064000 0), can also confirm a hardware issue. Out-of-date or incorrectly configured security software can also cause these errors.
Above from:
http://support.apple.com/kb/TS3694#error28

Similar Messages

  • My Ipod classic wont turn back on

    My IPod classic wont turn back on. I dont know why.

    Try a Reset.
    Turn the Hold switch on, then off again and then press-and-hold the Menu and the Select (centre) buttons together for at least ten seconds. The Apple logo shoudl apapera at soe stage and then the iPod will re-start.
    Alternatively, if the iPod's battery is drained, plug it into a power source and leave it for at least thirty minutes. Only then will it show signs of life.

  • IPod Classic wont turn on

    Hi there.  My iPod classic is less than a year old and now it just wont turn on.  Any idea why? 
    When I plug it into iTunes it says that an iPod was recognized, but iTunes does not support it.  How is that possible?

    Menu+center button

  • My Ipod classic wont turn off

    I cant get it to shutdown the backlight will go off but it wont sleep.

    Is it recognized at all in iTunes?
    If not, let the battery run down completely. Give it a long time to deplete itself, then connect it again. It sounds as though it may have a hardware fault that you may not be able to fix though.

  • My ipod classic wont start it only shows the apple sign and wont sync ? can anyone help

    my ipod classic wont start it only shows the apple sign and wont sync ? can anyone help

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iPod won't turn on
    http://support.apple.com/kb/TS1383
    -Griff W.

  • Ipod touch wont turn on i tried restoring it but every time i do it just says its waiting for the ipod to respond. meanwhile my ipod is no longer a black screen but the apple logo with a loading bar underneath that after leaving for 8 hours hasnt moved.

    my ipod touch wont turn on ive tried restoring it but every time i do it just says its waiting for the ipod to respond. meanwhile my ipod is no longer a black screen but the apple logo with a loading bar underneath that after leaving for 8 hours hasnt moved.

    Try:
    - Another cable
    - Another USB port
    - Reboot the computer
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My old 1st gen ipod touch wont turn on and makes a clicking sound when I plug it in.

    My old 1st gen ipod touch wont turn on and makes a clicking sound when I plug it in. The ipod doesnt turn on when I plug it into the wall, even if I let it charge, and itunes won't recognize it. I have tried to reset it with the home and power buttons. Whats wrong and how can I fix it? I think it might be the memory or the battery. What could the clicking sound be related to? Thanks

    Try placing the iPod in recovery mode and then try restoring the iPod.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore
    After that I would make an appointment at the Genius Bar of an Apple store.

  • 1st Gen. iPod touch wont turn on. Home button doesn't work. Can't reset.

    Hi there.  My 1st generation iPod touch wont turn on.  The battery has drained completely, and the few times this happened in the past, I could just reset it by holding the home and top buttons, the iPod would turn on, I could plug it in, and then it would charge--no problems.  However, now the home button does not work, so I cannot reset it. When I plug it in to the charger, the Apple logo appears for about 20 seconds, then disappears.  Also, if I hold the top button for about 2 seconds, the same thing happens (Apple logo appears for about 20 seconds, then disappears).  So, it doesn't turn on, wont reset due to the home button not working, and can't connect to the computer or iTunes.  However, it still has some life in it because the Apple logo always appears when it's plugged in or when I hold the top button.  Can anybody help?  Thanks.
    ~Brett

    See if this program will place the iPOd in recovery mode so yu can restore the iPOd.
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If the iPod still has its original battery, it could be that the battery finally bit the dust.

  • Ipod nano wont turn on!!! Please help I'am desperate! :(

    By mistake, i dropped my ipod on the floor and seconds later i tried turning it on and it wont turn on at all. I tried restoring it by pressing the menu and select button and i toggeled with the hold button for several minutes. I got this ipod a year ago ,but my 1 year apple warrenty just expired and the "apple operator" led me to this discussions web site. The screen is not cracked or chipped,but it simply wont turn on!! When i plug my ipod into the computer, itunes doesn't not show up and when i open(itunes) it manually it stays the same. Also, i tried charging it overnight and the ipod still wont turn on. Someoen said i have to buy another battery for the ipod?? ( I have no idea!) Any suggestions?? Should i just buy another one?
    Your help is greatly appreciated!!
    Thank you!!!

    I'd say that the iPod is toast.
    Easiest thing at this point would be to get the iPod repaired through Apple ($99), or to get a new unit.

  • The songs on my Ipod Classic wont play at all although you can feel and hear the machinery working hard. The tracks are not playng at all but you can see the Ipod rewinding them all and returning to the album. And this happens to the second IPOD I have!

    The songs on my Ipod Classic wont play at all although you can feel and hear the machinery working hard. The tracks are not playng at all but you can see the Ipod rewinding them all and returning to the album. And this happens to the second IPOD I just got!

    First off, I would STRONGLY suggest that a external hard drive would make you life much easier by at least being able to back up your songs on the external drive for when you need them. Even if you don't want them in the iTunes library, you can have them all ready on the external to be re-added as needed. You can get 100's of gigs for under $100 shipped.
    Anyway, since you used Yamipod, are all the songs back on the computer? If so, I would go ahead and restore the iPod, let iTunes then resync everything back to the iPod, then switch it back to manual and see if the restore and resync clears up the issue.
    Patrick

  • My ipod touch wont turn on!! the apple logo appears for five seconds and then it goes to a black screen and it has been repeating this when im not even touching it!! help!!

    my ipod touch wont turn on! i pressed the power button and the white apple logo appeared for five seconds and went to a black screen, and then back to the logo for 5 secs and back to the black screen for 5 secs. im not touching my ipod and it is still doing this. i did leave it onover night to update ios, is this why??

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • My ipod touch wont turn on and screen flashes how do i fix it?

    my ipod touch wont turn on.  the ipod is charged to the computer with a working cable(tested) and it is flashing the red charging sign and the plug me in low battery sign.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • IPod 4g wont turn on.

    My iPod 4G wont turn on for some reason. I was recently play a game with my friend (Finger foos if it matters), and I sent it on my counter to take out the trash. When I came back my iPod screen was black so I assumed it went into idle/sleep mode. When I went to unlock it, nothing happened. I knew that it didn't run out of battery because I had just charged it. So I then tried to turn it on, again, nothing. I have tried all the troubleshooting that I possibly can. I tried connecting it to my conputer, docking clock, ps3, and the wall. Nothing seems to get it to turn on. I also tried resetting it and putting it into DFU mode. Again, nothing seems to work. Any suggestions?
    Extra: I'm not sure what iOS I have on it, it has been a while since I have updated it. But, my iTunes is the current one. My iPod is proabably 4.2.(somthing), maybe even 3.

    Try here:
    iOS: Not responding or does not turn on
    Generally no to the second question. Sometimes updates do correct prolems but I have not heard a freezing problem corrected by an update.

  • TS1372 ipod classic wont restore or reset

    ipod classic wont restore or reset error code 1415,,1417,

    I assume you have seen this article regarding this error message.
    iPod: Cannot restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439
    It could be an indication or a damaged or dying hard drive.  I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread.  He also covers what the resulting numbers indicate.
    https://discussions.apple.com/thread/3784647?start=0&tstart=0
    B-rock

  • I just bought a new Ipod classic and turned the brightness up to 100% but it's still almost too dark to see! Is this defunct or what?

    I just bought a new Ipod classic and turned the brightness up to 100% but it's still almost too dark to see! Is this defunct or what?

    What is the battery level?
    Charge the battery for at least 4 hours, before 1st use.
    Have a nice day!

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