My iPod click wheel is not recognized by my computer or iTunes.

I get the ok to disconnect, apple icon, and www.apple.com/support/ipod screens cycling through.  I bought it used and just installed a new (fully charged 1200mAh) battery.  Any ideas or is it dead beyond resurrection?

You have a 4th gen Ipod.  First reset the ipod , then put it in disk mode. then plug it back into computer. That second icon of the folder  means it can't find an OS.  You might have to take it apart to see if you have the hard drive seated correctly and the hard drive ribbon. If none of this works, uplug and restart it, hold you ear to it and listen to see if you hear a clicking or buzzing sound. If you do the hard drive is bad. To do a reset -toggle the hold switch on the end by the screen then press and hold the center button and the menue button at the same time-then as soon as the apple comes up - press and hold the center button and the botton of the click wheel, disk mode should come up.  Plug back in and see if it comes up in itunes do a restore. The bottom of the click wheel is play- pause. It's also what you hold to shut it down.

Similar Messages

  • My iPod classic is not recognized by my computer or iTunes

    My iPod is not recognized by my computer or iTunes. It worked fine a few months ago but now it doesn't even sync. I tried everything from turning it on/off, reinstalling iTunes, checking the connectivity issues and etc. After going through the connectivity test the only thing I found odd was that it said that the iPod classic running firmware 1.1.2 is not connected. Could that be the issue? And if so, how can I get that firmware running again?

    I have the same issue with my ipod classic, and have gone through these steps. However, when i come to the step where it says to reinstall: "
    Next, open the new version of iTunes and connect your iPod to your computer.
    Select your iPod in the source list and click "Check for Update" under the Summary tab.   iTunes will check to see if your iPod needs to be updated and perform the update for you. "
    there is no ipod listed in the source list to check for any updates under the summary tab. Itunes just DOES NOT see the ipod at all. And this is where I am stuck....further instructions PLEASE!!! Thank you....

  • Ipod nano and shuffle are not recognized by my computer or itunes

    When I plug in the ipod, both the nano 6th generation and the shuffle, the device is not recognized by my computer or itunes.  It will be recognized by my computer for a few seconds and then disappears.  The device will show up on the right side of the screen in itunes but not on the left.  The troubleshooter tells me it is a compatability issue.  I have tried uninstalling and reinstalling itunes, i have turned off the compatabilty mode, nothing works.

    What displays on the iPods screen when you have it connected?  I assume you have tried another known working USB cable?
    Is iTunes up do date on your PC (currently at 10.7)?
    Have you tried connecting to another PC or Mac?
    B-rock

  • My ipod is not recognized on my computer or itunes

    First, itunes told me my ipod was corrupted so I rest ored it. Then itunes wouldn't allow me to add my music back on, it gave me many pop ups saying it couldn't sync because the folder could not be foundt Lots of reports saying it couldn't copy my music because of certain errors. I then checked for updates. I downloaded the latest itunes and now my ipod isn't h aeven recognized on my computer or itunes. I'm so frustrated I have been trying to figure out why this is happening for two hours atleast. PLEASE HELP!!!

    iOS: Device not recognized in iTunes for Windows - http://support.apple.com/kb/TS1538

  • Ipod click wheel does not work at all..

    I gave a friend of mine my 4g photo. It worked for him for a few days and then stopped. He brought it back to me and I restored it twice back to factory settings. Still nothing. The other weird thing is when you cycle between hold and on, it starts the ipod like it is an on and off switch. The click wheel does not respond, and the hold thing is just weird. I just would like to know if this is a hardware problem, and if there is anything I can do to get it up and running again.. thanks...
    Macbook Pro 15"   Mac OS X (10.4.8)  

    hi muddy angel, recently i had a problem that sounds similar. my well cared and little used 40gb ipod didnt respond to the clickwheel -no reason that could be recognised. gravis in berlin, germans probably biggest apple dealer, checked the item. they told me it would be a rare, but well known very unlucky thing that clickwheels sometimes just give up their functions for unknown reasons. unfortunately my clickwheel did so, after the warrenty has run out a couple of weeks ago and as well annoying is the fact that a replacement of the clickwheel is horrible expensive. so, if you have the opportunity to have your ipod checked by a hardware pro - try it.

  • Ipod shuffle is not recognized by any computer or itunes

    I have a first gen. ipod shuffle. It does not show up in Windows or Itunes on two different computers. The original problem was that it would not skip to the next song. I was going to reset or restore it, but I can't because neither computer (dell) that i own recognizes the shuffle. Help anyone?

    I have downloaded that utility but can not use it, as
    when I plug the shuffle into the USB port, it is not
    recognized by either computer I am using. I can not
    reset or restore, because in order to do that the
    computer would have to know the shuffle is plugged in
    and it doesnt. I have tried this on two different
    computers and get the same result, so I dont think
    its a computer issue, its an ipod issue. I also used
    to be albe to play the shuffle on the Xbox 360 and
    now can not.
    Just as a check, did you actually follow the THESE directions...EXACTLY?
    Using iPod shuffle Reset Utility
    1. Quit all running applications on your computer.
    2. Open the iPod shuffle Reset Utility.
    3. Connect iPod shuffle to a USB port on your computer. Do not connect iPod shuffle to a USB port on your keyboard or other non-powered USB hub.
    4. Click the Restore button. If prompted, enter an Admin user name and password.
    5. The restore process will start.
    6. When it is complete, quit iPod shuffle Reset Utility and open iTunes to sync music to your iPod shuffle.

  • TS1538 My ipod touch still not recognized by my computer or itunes

    I just bought a brand new Ipod Touch. I plugged it in to my computer and my computer will not recognize it but other things are recognized by the device manager. I installed and reinstalled the newest version of Itunes and it isn't recognized by my computer or Itunes. I checked the USB cables, restarted the computer, restarted the Ipod and did everything in the article iOS: Device not recognized in iTunes for Windows and it still can't be recognized!! What should I do now?!

    Did you also check your security software settings?
    iTunes for Windows: Troubleshooting security software issues
    Did you try to connect in recovery mode?
    iOS: Recovery mode

  • My ipod not recognized by the computer or itunes?

    Ok, the iPod works fine playing music and watching videos and everything else it is supposed to, and it charges fine. But when i plug it up my PC to sync new music, the screen on the iPod does like normal and goes to the gray and orangeish screen that says Connected, then immediately says Disconnecting iPod and shows the little progress bar as if you had ejected it. How can it do this on it's own before anything has recognized it?
    I have done everything that the Support on here has said, the 5 r's and all that, and nothing. Checked device manager on my computer and it actually says that is is plugged up and recognized, but has a yellow exclamation point beside it. The properties of it says this error...
    "Windows cannot use this hardware device because it has been prepared for "safe removal", but it has not been removed from the computer. (Code 47)"
    These errors occurred two days again until now, i have made no recent updates on my computer or iPod to have damaged anything but these problems randomly occur. it's really odd and if someone could help me it would be great.

    Have you carefully worked through each and every suggestion in this Apple support document?
    iPod not recognized in 'My Computer' and in iTunes for Windows
    B-rock

  • Ipod Video 30gb isn't recognized by My Computer or Itunes.

    My ipod is not recognized by any pc I connect it to. When I connect the usb cable all it does is charge the Ipod itself but it doesn't connect. I tried the 5r's of apple but none of them work. How do I fix this with out going to the apple center to pay for fixing it. Please Help Me. Thanks
    email me at [email protected] for your help. Thanks alot I really appreciate it.

    Start with these articles and see if that gets you anywhere...
    iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
    http://docs.info.apple.com/article.html?artnum=305136
    iTunes for Windows: iTunes 7 doesn't recognize iPod
    http://docs.info.apple.com/article.html?artnum=304434
    iPod missing in "My Computer" or in iTunes for Windows
    http://docs.info.apple.com/article.html?artnum=61711
    Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
    Putting iPod into Disk Mode
    http://docs.info.apple.com/article.html?artnum=93651
    Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
    http://support.apple.com/kb/TS1493
    Cheers,
    Patrick

  • HT1363 My ipod click wheel will not go into disk mode.  All I get is the red circle with the X in it

    The only thing my ipod will do is display the red circle with the X in it.  I can not put it in disk mode, it won't work.  It's the 160 GB classic with the click wheel.  Is there anything else I can do to make it work again?

    If you are unable to get the iPod into Disk Mode, the Hard Drive is likely damaged and beyond repair. You'll probably want to have it replaced either by Apple or a third party service center.
    Here are Apple's repair prices.
    http://www.apple.com/support/ipod/service/prices/
    B-rock

  • Ipod clicker wheel will not work!!

    My ipod i had for about a 9 months worked fine until the other day the wheel is not working ive tried the menu and center to restart it never worked wheel still is broken!!!please help!!!

    try this to reset it:
    To reset iPod:
    1 Toggle the Hold switch on and off (slide it to HOLD and then back again).
    2 Press and hold the Menu and Center buttons for at least 6 seconds, until the
    Apple logo appears.
    If iPod won’t turn on or respond
    Â Make sure the Hold switch is not set to HOLD.
    Â The iPod battery might need to be recharged. Connect iPod to your computer or to
    an Apple iPod Power Adapter and let the battery recharge. Look for the lightning
    bolt icon on the iPod screen to verify that iPod is receiving a charge.

  • IPod classic 5th is not recognized by operating systems or iTunes

    I have an iPod Classic 5th generation A1136 (80g with video).  Recently, right around the time of the new iTunes release, my iPod is no longer recognized by my Mac (in disk mode) or in iTunes (in any mode).  It still charges when connected to my computer.  It plays music (and video) in all of my docking stations.  It isn't recognized by the machine.  I have tried iTunes on other machines.  I have tried the 5 R's.  I have put it in disk mode.  I have reset the iPod.  I have reinstalled iTunes on my Mac.  Every solution i have read about, I have pretty much tried.  Could this be a hardware issue?  If so, what sort of issue would produce these symptoms.

    You have a 4th gen Ipod.  First reset the ipod , then put it in disk mode. then plug it back into computer. That second icon of the folder  means it can't find an OS.  You might have to take it apart to see if you have the hard drive seated correctly and the hard drive ribbon. If none of this works, uplug and restart it, hold you ear to it and listen to see if you hear a clicking or buzzing sound. If you do the hard drive is bad. To do a reset -toggle the hold switch on the end by the screen then press and hold the center button and the menue button at the same time-then as soon as the apple comes up - press and hold the center button and the botton of the click wheel, disk mode should come up.  Plug back in and see if it comes up in itunes do a restore. The bottom of the click wheel is play- pause. It's also what you hold to shut it down.

  • My ipod is not recognized by my computer in itunes.

    I have been trying to sync my new music from my computer to my ipod touch. I can't find my device on my itunes account. have tried trouble shooter - not working. any ideas? thanks.

    Did you do everything here:
    iOS: Device not recognized in iTunes for Windows
    Including
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if computer or iPod problem
    Make sure you have iTunes 11. Turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar

  • 1GB 1st Generation iPod Nano USB Device Not Recognized on any computer

    I just recently received a free 1st generation 1GB iPod nano from a friend because they couldn't get it to work. I figured I'd take a crack at it and hopefully get a working, free iPod out of the deal...
    It already had music loaded on it (mostly a bunch of garbage), so like anyone else in my position I proceeded to reformat the little sucker and wipe its slate clean.
    Here is what happens when I try to connect the nano to ANY computer:
    Here is how the nano shows up in device manager:
    This was the original problem I was having with my desktop PC which is running Windows XP Home with SP2 and all the latest Windows updates. It is running iTunes 7.5.0.20, w/ latest iPod updater software version 1.2.3.
    Prior to testing the 1st gen. 1GB iPod nano, I had been charging and syncing my 5th generation 60GB iPod classic on my desktop PC using the same exact cable. All of my USB ports are in working, functional condition and order. I even have “Allow the computer to turn off this device to save power” unchecked under USB Root Hub Properties.
    I tried a couple different USB ports and I used another cable, no luck. So I moved on to my Fujitsu laptop running Windows Media Center Edition, all latest Windows updates, same version of iTunes and iPod software (the difference being that I DO NOT sync any iPods to it, nor do I have any music on it). SAME EXACT PROBLEM, same message bubble, same entry in device manager, and same lack of driver availability.
    Thinking maybe it’s just a “PeeCee” thing I dug out my old PowerBook G4 running the ancient Mac OS 10.2. Keep in mind this thing only has a 400 MHz G4 processor, 512MB RAM, 30GB hardrive, and USB 1.1 ports. The iPod nano wouldn’t even give a hint that it existed when I plugged it in.
    I have tried every single little Apple trick available. I’ve done the forced restart while connected and while not connected to the computer. I’ve done forced disk mode while connected and while not. I’ve run iTunes diagnostic tests on connected devices. I’ve messed with USB port settings. I’ve tried two different USB 2.0 iPod cables. I tested my dad’s 8GB 2nd generation iPod nano to see if it linked up with my desktop and my laptop IT DOES. I even tried my 60GB 5th gen iPod classic OVER AGAIN to see if it still worked, IT DOES.
    Also, this 1st gen iPod nano will not charge when hooked to the computer through USB. When I plug it in, between the time it’s plugged in and when the “USB device recognized” bubble pops up the battery icon shows it is charging, but as soon as that bubble pops up it disappears and discontinues pretending to charge.
    On my Fujitsu laptop, I uninstalled everything having to do with Apple. I uninstalled iTunes, Apple Software Update, everything. Restarting after it all of course. Then I installed the old iPod Software Updater from 6-28-2006. I was pretty sure this wouldn’t work because the iPod isn’t even recognized by the computer. In order for the iPod to work in the iPod Software Updater or iTunes it has to first be recognized at the basic Windows level. Which it isn’t…
    I have done research all across the net and the only real answer I found was that the iPod Nano’s internal USB controller is dead. I’m 99% sure it has nothing to do with my laptop, desktop, USB cables, software, or drivers. What do you guys think?

    Nope I have not figured anything out since I posted this. The closest answer I've found is that it's the internal USB controller which has gone bad. If that's the case than there is really nothing more I can do.
    I did find one opening and that was the diagnostic screen. You get to it by holding down the Menu and Center buttons, as soon as the iPod resets hold down the Left and Center buttons, the iPod will beep and then it will go to a diagnostic screen. Maybe somewhere in there you can find the problem I don't know how to use it though.

  • IPod Touch is not recognized by Windows Computer or iTunes

    All the USB ports are fine and the cable work perfectly. When I plug in my Ipod it shows that its charging but the computers dont do anything.
    I checked devices and even fiddled with some third party softwares that might be blocking it but nothing is working.
    my Ipod, Itunes, computer, and antivirus software is all up to date. I tried reseting my Ipod and computer and reinstalling Itunes.
    I also uninstalled itunes removed all components and reinstalled still not recognized.
    I tried a second computer and have the same issue.
    Any Suggestions what to try next?

    Try a different charging/docking cable.  If that does not work then you may have a problem with the docking connector in the iPod itself...

Maybe you are looking for