My iPod date is dec 31 1969. Have not used in a long time cannot get it to do anything

Need help to update phone

Settings - General - Date & Time
You can get it to set automatically, which will use location services to find out your time zone and update the time. Or you can turn this off and set it yourself.

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How do i get my ipod touch to work if i have not used it in a while

how do i get my ipod touch to work if i have not used it in a while. we have not used it in about 4 months and it does not charge or turn on

If you can connect the iPod to a computer you can restore using iTunes > Apple - Support - iPod touch - Restore Troubleshooting Assistant

I have the new iPad and I could not use I tunes , every time I get an error says "cannot connect to itunes store " please help

I have the new iPad and I could not use I tunes , every time I get an error says "cannot connect to itunes store " please help

Sorry, yes iTunes on your computer.
When I updated my iPad 3 and iPod Touch 4th generation to iOS 6 a few months back, I was able to update the iPad effortlessly over WiFi. but I kept getting error messages when trying to update the iPod over WiFi, so I used iTunes on my MacBook Pro.
Connect the iPad to the computer, launch iTunes. Select the iPad under the devices heading on the left, click on the Summary tab and then click on Check for Update
If you are using iTunes 11, go to View>Show Sidebar at the top - so the sidebar is visible.

In Adobe Acrobat 9 which I have been using for a long time (Widows 7) says, You cannot use this prod

In Adobe Acrobat 9 (Wndows 7) which I have been using for a long time now it says I cannot use it withoutv repairing. It instructs me to uninstall & reinstall...

I have not run into this yet with my AA9 and Win7, but have been seeing posts about it. I would try a repair before I would do an uninstall and reinstall. You might also turn off javascript for a bit in case there has been some javascript that has caused problems (ok, making wild guesses). If you do decide to uninstall, be sure to deactivate first, uninstall, run http://labs.adobe.com/downloads/acrobatcleaner.html, and remove any left over parts of the Acrobat folder. Then proceed to the reinstall and updates.
There is a question about whether being able to use it is correct, or you are just getting some message that is a spam that somehow got into your system (again, a possible javascript issue). Besides turning off javascript, you could also try isolating the javascripts to moving them to a temporary directory and seeing if one is causing the problem.

I am unable to send to an address that I have been using for a long time. All aspects have been investigated but with no solution ,has anyone encountered this problem before?

I am unable to send to an address that I have been using for a long time. All aspects have been investigated but with no solution ,has anyone encountered this problem before?

Hi Eric,
The message seems to totally disappear. It is going to an AOL customer in UK. I changed their address to start with a lowercase letter & the message was returned to me by AOL as undeliverable, I then changed the first letter of the address beck to upper case, the same I have been using for years, but again it disappeared.
I appreciate any help you can give me. Tks Gord.

HT1349 I have been using an app ( cheat with words qith friends) that I have been using for a long time. One day it just won't read the screen shot. It still works on my iPhone Please help!! The trouble is on my iPad. Thank you!!I

I have been using an app cheat with friends with my iPad for a long time. One day it just stopped reading the screen shot. I have tried deleting a few times and starting over. It works on my iPhone perfectly fine. Please help !!!!!!! Thank you

@Colin Robinson
Thanks, I did it hundreds of time!!!
Anyway here's what I did:
I'd wrote an email to Apple America, even if I'd purchased the item in Europe and the US support usually should not be involved in any European case.
They wrote me back that a European office will have call me in 48 hours.
After a couple of days I've received a call and a new iPod is coming from US...
Don't ask me if I can find any kind of logic behind it, but at least I can state that the US support has been decisive.
Thanks to everybody.

I keep getting "undelivered mail returned to sender" that comes with an attachment. I have not opened the attachment but the email returned is usually from people that i have not emailed in a long time.

I keep getting "undelivered mail returned to sender" that comes with an attachment. i do not open the attachment but i get email returned from people that i have not emailed in years. I also have current people that tell me they receive email from me and there is nothing on the email and it is a repetative thing for them and for me. I have scanned my computer and it keeps telling me there are no viruses but i keep getting these emails. can anyone help me please!

Someone is probably sending spam with your address forged on the To: line. Could be one of your old contacts with a Windows machine has a virus that's doing it. It's also possible your e-mail account has been hacked, though I'd think such a hacker would be a bit more purposeful.
For more information, see:
http://www.reedcorner.net/guides/macvirus/is_it_malware.php#spam
* Disclaimer: links to my pages may give me compensation, and should not be taken as endorsement of my services by Apple.

Have been using FaceTime for long time with same person, for the last two weeks when trying to connect, we get connection failed message, something change in settings that we should look at?

Now getting FaceTime failed message when trying to connect with a person that were connecting successfully with up unto two weeks ago, has something changed?

Take a look around you here in this forum. Many people are talking about having problems using FaceTime. A few users claim to have contacted Apple and Apple says that they are aware of an issue with FaceTime and that they are working on it.
Some users claim that upgrading to iOS 7 solved there problem with FaceTime. Take a look around the forum and read some of the other discussions.

My iWeb pics are not in my iPhoto library - and have not been for a long time. I want to get my photos back off iWeb - any suggestions on how to do this?

I want to get copies of the pics on my iWeb but they are not in my iphoto library anymore. Does anyone know how I can get them - easier and faster than downloading my own pics one at a time?

A visual:

I have an old ipod that i have not used in a very long time, ive had it on a charger now for over an hour and i still cnnot get my ipod to turn on, how can i fix my problem, i just downloaded the new version of itunes aswell, so i know its not my itunes.

i have an old ipod touch that i have not used in a very long time, and im having trouble gettign it to turn on. ive had it on a charger for over an hour now and still nothing hs changed. i just updated my itunes to the current version they haev so i know its not an itunes problem its rather a problem with the old ipod touch itself. im leaving for deployment soon and im trying to get this fixed without having to send it in. If anyone has any ideas on how to get this thing turned on it would be greatly appreciated.

Well, two thoughts.
The battery has completely discharged and will take overnight to recharge, so don't expect much in an hour.
The battery has deep discharged and is now dead. It will never recharge and should be replaced.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.
The flat fee for a battery exchange is, I believe, $99.00 USD.

I have iTunes on my laptop but it is registered to an apple id for an ipod which I have not used/owned for years. How do I add my new apple id which I use on my iPhone to my iTunes on my laptop?

I recently purchased two songs which refuse to download on my iPhone 4s. Other songs from the same albums downloaded just fine. In an attempt to recover these songs I opened iTunes on my laptop which I have not used since I sold my ipod years ago. The iTunes on my computer is associated with an old Apple ID that was connected to my iPod. How do I get my new Apple ID synced with the iTunes on my laptop?

Hello Leanna,
Thank you for the details of the issue you are experiencing. You can sign into iTunes with your Apple ID using these steps:
Use your Apple ID with the iTunes Store
Open the latest version of iTunes.
Choose Store > Sign In.
Enter your Apple ID and password and click Sign In.
Click Review when asked to review your information.
Enter your billing information.
Click Continue after you enter your credit card and billing information. You can remove or edit your credit card information at any time. Learn more about updating your iTunes Store account information.
Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store
http://support.apple.com/kb/HT2589
You will also need to authorize your computer to play purchases with this Apple ID:
Open iTunes
From the Store menu, choose Authorize This Computer. (In earlier versions of iTunes, access this option from the Advanced menu).
When prompted, enter your Apple ID and password, then click Authorize.
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/HT1420
With the latest version of iTunes on Windows, the menu bars are hidden, so you may need to enable them to get to the Store menu. You can follow these steps to enable the menu bars:
To keep the iTunes menus active, change the setting by selecting the Menu icon in the upper-left, and then selecting Show Menu Bar. Alternatively, you can press Control-B.
iTunes: Turning on iTunes menus in Windows 8 and 7
http://support.apple.com/kb/HT5610
Thank you for using Apple Support Communities.
Best,
Sheila M.

HT5706 I have not used my apple tv in a few years, and just got it out of the bag. I connected it up, and it cannot set date, time. it also does not interact with the remote. Could it be as simple as a new batter is needed for remote?

I have not used my Apple TV in a few years, and just got it out of the bag to use on a new TV. I connected it up to power and with an HDMI cable toTV. It attempts to set date and time and cannot. I cannot get the remote to interact with the box also. Could it be something as simple as needing a new battery?

Hi kybriar,
Thanks for using Apple Support Communities. This article has steps you can take to troubleshoot the remote itself:
Troubleshooting the Apple Remote
http://support.apple.com/kb/ht1722
For the issue of setting the date and time, these articles may help:
Apple TV: Basic troubleshooting
http://support.apple.com/kb/ht1551
Reset Apple TV by unplugging it from the power outlet, waiting about five seconds, then plugging it in again.
Power off your TV, wait five seconds, then power it back on.
Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connectionshttp://support.apple.com/kb/TS4546
Ensure that Apple TV is within range of your Wi-Fi router or base station.
Confirm that your Wi-Fi router and cable/DSL modem are connected to power and turned on.
Make sure other devices (computers, iPhone, iPad, for example) are able to connect to the Wi-Fi network and access the Internet.
Check your Wi-Fi network settings on Apple TV:
Select Settings > General > Network > Wi-Fi and press the center button on the remote to display nearby networks.
Choose your Wi-Fi network from the list.
If your Wi-Fi network uses a password, make sure you are entering it correctly.
Restart your Apple TV by selecting Settings > General > Restart.
Try restarting your Wi-Fi router or modem by turning it off and then on again.
If possible, connect an Ethernet cable and verify your Internet connection. If you can connect to the Internet using an Ethernet connection, verify that your Apple TV is using the latest software by selecting Settings > General > Software Update. If your Apple TV can be updated, install the update and then try the steps again.
Cheers,
- Ari

How do i get songs when I have not used the classic ipod in a while. I plugged it in and nothing happens

i have not used my clasic ipod for a while. I plugged it into my computer and nothing happens. I dont see a page to get songs from

You may want to attempt a restore to the iPod Classic since it has not been used in a long time and then attempt syncing of the content.

HT4235 HELP! I am trying to synch my ipod classic after a few years of non use of itunes. I cannot do so. Diagnostic tests, specifically Device Synch Tests report that "no ipod found". What have I got to do please?

HELP!!!! I am attempting to synch my ipod Classic but have not used itunes for a few years. My ipod refuses to synch & its driving me crazy as I know nothing about computers either. I have run the diagnostics, specifically the Device Synch Tests which report that "no ipod found" although it is showing up clearly in itunes itself. So its recognized and showing me my libraries but is unrecognised when it comes to synching. I gave tried a few tips from previous similar queries (unchecking various boxes) and nothing is working. I am using Windows 7 64. Can anybody assist please??

You could try the DFU restore method in Corrupt iPod classic.
Or visit http://www.apple.com/uk/support/contact/ to explore your support options. Is the device still in warranty?
tt2

I have an iPod mini that I have not used for mover 3 years. I am trying to download music and it is giving me a warning sign. How can I fix this issue.

I have an iPod mini that I have not used for more than 3 years. I am trying to download music and it is giving me a warning sign. How can I fix this issue?
patrishafrombrooklyn

Try:
http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

My iPod date is dec 31 1969. Have not used in a long time cannot get it to do anything

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