My ipod deleted crucial apps? how can I fix this?

My ipod touch deleted itunes, app store, youtube, safari and camera. I cant remember if it was after a sync, the battery ran out, or after I turned it off. I tried restoring it to its factory settings over the computer. but then it refused to take any of my apps and some of my videos, though it did keep my music it has a small crack in it because I dropped it a month ago, although that shouldnt have injured the software, is it still under warranty? does anyone have any suggestions?

Then try the stand ard fixes:
- Reset:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restore the iPod from backup
- Restore the iPod to factory defaults/new iPod.

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http://docs.info.apple.com/article.html?path=Mac/10.5/en/8162.html
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My ipod deleted crucial apps? how can I fix this?

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