My Ipod displays a red "X" in a circle when I connect it to Itunes
A couple of days ago I tried to turn my 160 GB Classic Ipod on and it showed a picture of the USB cable and said Use Itunes to restore and made a loud click and turned off.
When I connected it to Itunes a bid red "X" in a circle came up and underneath of it, it said www.apple.com/support/ipod, which is how I got here.
I tried looking at the Ipod Classic help page and it said I have to put the Ipod into Disk Mode but it won't let me.
Help please.
I believe this is the screen that you are seeing correct?
http://support.apple.com/kb/TS1463
If so and you can't get your device to correctly go into disk mode that may be an issue. Also there are some people on there with a very lengthy thread that mention older iPod Classics are getting a possible corruption bug by the newer iTunes 9 app... Which you probably installed when you got Windows 7 correct?
The only thing I could suggest if you can't get it into disk mode would be to schedule a visit to a apple genius bar for help.
But I would look over that thread if this just started happening when you connected it up to your Windows 7 machine with iTunes 9
Similar Messages
-
I restore it, but when it's restored the same message comes up. Also, since I've done this, my Ipod restarts itself everytime I disconnect. HELP!!!
by reset option do you mean the DFU restore? worked for me, have you tried that?
if not - hold the lock and home button until the power down bar comes up. then hold the lock button for ten seconds - next continue to hold the lock button and press the home button for ten seconds - next release the lock button and hold the home button for 10 seconds. this should be done with the phone tethered. If done right and your itunes is configured as such, the phone will reload the drivers and start up itunes, and then prompt for a restore/update. -
The ipod has been working erratically for the last few weeks. Stops playing mid-song, takes forever to load the next song on shuffle mode. Today, stopped playing altogether. When I tried to reset, I got an orange circle with a X in it and the support web addaress. I can't find anything on the support site that references the x'd circle. Any ideas? Is this thing toast?
Hi Crystal Newkirk,
I've come across the following information which may be helpful. If you are seeing the red "X" icon on the display, we will need to restore your iPod from Disk Mode.
iPod Displays a Red "X" Icon
http://support.apple.com/kb/TS1463
Restore iPod from Disk Mode
Disconnect iPod from your computer.
Manually put iPod into Disk Mode.
Open the latest version of iTunes and connect iPod.
Restore iPod.
Thanks,
Matt M. -
My iPod displays a red circle with an X in it.
My ipod dispays a red circle with a red X in the middle?
Hi there vinceperez,
You may find the troubleshooting steps in the article below helpful.
iPod Displays a Red "X" Icon
http://support.apple.com/kb/ts1463
-Griff W. -
My ipod classic 160GB is displaying a red x in a circle? any ideas how to fix it?
my ipod classic 160GB is displaying a red x in a circle? any ideas how to fix it?
iPod Displays a Red "X" Icon - Apple Support
ÇÇÇ -
Ok, my 80gb ipod shows the red x with a circle around it..... Please help!
I try to restore it. Menu and select buttons pressed together. Then once the apple logo comes on I immediately press play/pause, and the select buttons together, but it just comes up with the red x again, telling me to go to the website. It's not being recognized in I-tunes at all when I plug it in, not even being sensed by the computer itself. I'm getting really frustrated with this. Does anyone else have a problem like this? I hope I don't have to take it somewhere. Please help!
Hi there Pooh Smallz ,
You may find the troubleshooting steps in the article below helpful.
iPod Displays a Red "X" Icon
http://support.apple.com/kb/TS1463
-Griff W. -
TS1369 My ipod has a red " x " with a circle around it.What can I do ?
Question : My ipod is not recognised by my computer anymore when I plug it into itunes.The ipod has a red " X " with a circle around it. Is there anything I can do to get past this problem and start using my ipod again ?
iPod Displays a Red "X" Icon:
http://support.apple.com/kb/TS1463 -
I have an ipod touch 8gb that is disabled. on the screen it reads ipod disabled connect to itunes. But when i connect it to itunes, it says that it cant work with the ipod because it is locked with a passcode. what now?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
The previous responses did not say how to place in recovery mode or DFU mode -
my ipod is disabled and when i connect it to itunes it says that i have to enter my password but i cant because there is no swipe bar so what do i do to fix this?
Connect in recovery mode and restore, you'll get the option to reset the passcode during this process:
iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software. -
my pc crashed...and i purchased a new one and installed itunes...how can i sync my ipod touch 2 my pc? when i connect it 2 itunes on my new pc..by defualt it will rerase everthing on my ipod
The other responder gave you a program that will transfer stuff from your iPod to your new computer. You can transfer iTunes purchaces to your new computer by:
http://support.apple.com/kb/HT1848
After you move your stuff to your new computer you will have to let iTunes erase your iPod and then sync with the stuff that is now in your iTunes library. You will loose app data though. -
My iPod touch is stuck in recovery mode, but when I connect it to my computer to restore it, my computer does not recognize it. It does not appear as a device in my iTunes. What can I do to restore it/make my computer recognize it?
DId it successfully connect to this computer before?
Try:
iOS: Device not recognized in iTunes for Windows
or
V
Also try placing the iPod in DFU mode and then try restoring
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X -
my ipod touch 4g upgrade to version 5 and when I connect to iTunes stays in step 2 of 7 steps: backup saved ...... 1 hour goes well and you reinstall iTunes, reconnect, etc..HELPME!!!!
Try:
- Powering off and then back on your router.
- Anything else here
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
i have an 8gb ipod touch that says its disabled connect to itunes but it is locked..when u connect it to itunes it tells you the passscode is incorrect so what do i do , would like to get it working with out losing everything on it if i can but if not i can redo it
Do as the manual says to do and restore the ipod.
If you are unable:
iOS: Unable to update or restore -
About 30 minutes ago, I was adding some music to the ipod Nano. Everything was working fine. Now, the ipod will not turn on at all. When I connect it to the laptop with the USB, the computer does not even recognize it. The screen has a fant image of the plug on it and it says connected. I followed the procedures for disconnecting it when I was finished with it earlier. Any idea what is going on here???
ThanksIt probably needs to be reset. The procedure is different for different Nano models: http://www.apple.com/support/ipodnano/assistant/itunes/
-
Please People I need some help.My iPod is disabled and when I connect it to iTunes it says: Itunes could not connect to the ipod because it is locked with a passcode...how can I do it?
Place the iPod in Recovery mode and then restore.
Maybe you are looking for
-
Using 2 iPhones with 1 library (different tunes).
I have had an iTunes library and had all of our music in it at one time. I have to add more. My wife and I recently bought iPhones and would like to use the same library (all music is in the cloud) to listen to different music. Right now, we have sep
-
Creating a Solaris 8 branded zone
I am in the process of configuring a Solaris 8 branded zone using the SUNWsolaris8 package and the instructions in the Solaris8 Container Guide. Solaris 10 08/07 is installed in the global zone. I have the following kernel patches installed as requir
-
Hi; Please don't ask how this happened; it is something I would prefer to forget!! We are on XI 3.0 and we have 5,432 XML messages in our DEV environment that are in the status "Scheduled for outbound processing" and should never be processed.
-
Word Documents attached to email
I am running sun ONE messanger latest patches and my problem is as follows: I have an email with a Word document attached ... I get an error when I try to open the attachement if I view the message in IE6 ... this issue is reproduceable every time ac
-
ITunes (10.7) not showing all duplicates
I have a few duplicate songs on iTunes, some are longer versions of the same song but I found that when searching for duplicates in iTunes and searching for duplicates with Spotlight in Finder there are differences. Spotlight found two copies of a so