My Ipod displays the red-orange circle with an X inside, and the apple support web address. I can't find a reference to this and I haven't seen it before. Any ideas what this means?
The ipod has been working erratically for the last few weeks. Stops playing mid-song, takes forever to load the next song on shuffle mode. Today, stopped playing altogether. When I tried to reset, I got an orange circle with a X in it and the support web addaress. I can't find anything on the support site that references the x'd circle. Any ideas? Is this thing toast?
Hi Crystal Newkirk,
I've come across the following information which may be helpful. If you are seeing the red "X" icon on the display, we will need to restore your iPod from Disk Mode.
iPod Displays a Red "X" Icon
http://support.apple.com/kb/TS1463
Restore iPod from Disk Mode
Disconnect iPod from your computer.
Manually put iPod into Disk Mode.
Open the latest version of iTunes and connect iPod.
Restore iPod.
Thanks,
Matt M.
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