My iPod doesn't even work, I bought it today!

Listen here, I tried to add some videos, but it didn't work. then I finally found out how to convert files from mpg to m4v... Then I added two m4v files, and one of them worked. Later it popped up a window that I had to update my iPod, and I followed instructions and did everything like I should. Now I'm very unsatisfied of my purchase of this iPod 30 GB. It's only showing a bright, white light. I can't turn it off or on, I can't even open iTunes with it or anything, It's just stuck or something. I really need help! As I see it now, the iPod is totally useless and now it's broken and a piece of junk. What am I supposed to do? I paid so much money for some garbage, please help me, I really need my iPod to tomorrow.
PS: This is the first and the last time I purchase anything from Apple, if the iPod cannot be fixed that is.

PS: This is the first and the last time I purchase anything from Apple,
if the iPod cannot be fixed that is.
Why are Windows users willing to put up with constant virus, adware and spyware concerns and don't say or do the same regarding Microsoft when it comes to Windows?
Try restoring the iPod to factory default settings with instructions provided per this link.
http://www.apple.com/support/ipod/five_rs/

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