My iPod doesn't let me buy anything and say my security question is wrong and have to wait 8 hours what do I do ?

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You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
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HT5312 I forgot the answers to my security questions and my iPod won't let me buy anything unless I put them in. What do I do?

I forgot the answers to my security questions and my iPod won't let me buy anything unless I put them in. What do I do?

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95679)

My iPod won't let me buy anything from iTunes or the App Store. How can i fix this?

I have an iPod 4th Generation thats almost a year old. Recently, I traveled, and when I did, I put my iPod on Airplane mode and when i touched down, my iPod was acting up like crazy! For instance, when i would try and edit certain pictures, it would completely restart itself, and then it wouldn't let me listen to half the music that I had on it. Now that I am back home, I synced my iPod to my computer, and evrything went back to normal... or so I thought it did. Now I can't buy new apps, or songs, or update any of my existing applications. I am getting very frustrated with this and it's starting to get on my nerves!!! I would like to know why this is happening, and if I can do anything to help it. I also tried to re-sync it and it didn't work.

Dmitri2217Did you notice that the post you are replying to is almost a year old?
Apple is not reporting any problems currently.
http://www.apple.com/support/systemstatus/
Dmitri2217 wrote:
Mine won't let me buy apps sign in to my iTunes account on iTunes or update them so I did some research an found out there is a corrupt iTunes site that apple is trying to fix. Hope this helps :)

I made my account 6 years ago and can't remember the security questions. I also haven't set a rescue email. It won't let me buy anything until I answer the questions. What do I do?

I can't remember the security questions I created 6 years ago and can't buy anything anymore. I don't have a rescue email either, so I'm stuck.

Click here and request assistance.
(75676)

HT201209 I tried to use my iTunes account for the first time but it won't let me purchase anything because idk my security question. what do I do now?

I tried to purchase something on my iTunes account for the first time but idk my security question. what do I do now?

Frequently asked questions about Apple ID
http://support.apple.com/kb/HE37
My Apple ID
https://appleid.apple.com

HT5312 I just bought a 15 pound iTunes voucher and when I go over to buy something it says 'provide security questions' as this is the first time of buying something on this phone, I can not remember my security questions, what do I do?

What do I do???

From what ive looked up on, the only way you can reset your security questions is by using your 'rescue email' thingy. But if you dont have the set up, then you just have to contact apple support.

I have money in my itunes account but when I try to buy a song it doesn't let me buy it or download. It doesn't do anything!

I have money in my itunes account but when I try to buy a song it doesn't let me buy it or download. It doesn't do anything!

You cannot and need to ask Apple to reset your security questions. To do this, click here and pick a method; if the article doesn't list one for your country or you're unable to call, fill out and submit this form.
Changing the rescue email address requires supplying two of the answers. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111899)

I signed into my Apple ID on a new phone and I already had it on my iPod. When I signed into the new phone it won't let me buy anything unless I know my old security questions but I don't know the answers to them. How can I get past those or change them?

I signed into my Apple ID on a new phone and I already had it on my iPod. When I signed into the new phone it won't let me buy anything unless I know my old security questions but I don't know the answers to them. How can I get past those or change them?

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

II bought an itunes card and loaded in on my ipod - is shows I have the $ on there but won't let me buy anything. It is asking for a verification. Can you help?

i bought an itunes card - loaded on my ipod touch - it shows the $ is there but will not let me buy anything - says I need a verification - I don't know what to verify.... Can you please help?

See Kappy's previous discussion.
HT5312 How to recover security...: Apple Support Communities

My itunes recognizes my ipod touch2g but it doesn´t let me do anything.

my itunes recognizes my ipod touch2g but it doesn´t let me do anything to my ipod and i´ve restored it 7 times already and installed the most recent itunes

The screen is black and now it won't even turn on
Do you think if I use a computer my picture will pop up from the ICloud

On my ipod touch i bought some music but when i go to download it on my pc it just comes up as downloaded and doesn't let me do anything with it

On my ipod touch i bought some music but when i go to download it on my pc it just comes up as downloaded and doesn't let me do anything with it.As in it w'ont let me download it or anything like that.

Make sure you have signed-in your iTunes and authorized the computer.
Go to iTunes menu EDIT > PREFERENCES > DEVICES tab and check the Box "Prevent iPods, iPhones and iPads from syncing automatically then OK.
As long as you don't sync your devices, iTunes will not wipe out music from your iPod. Now connect your iPod and do the Purchase transfer only.

Itunes store won't let me buy anything, why?

ok, i just got up the nerve to buy a $50 itunes card first time, now i feel like i was duped, it won't let me buy anything, i redeemed the points, look in the store and decided the first thing i wanted to get was the ipod touch upgrade, i click on it and it asks me for my apple id password, i enter it correctly click "Buy" and then asks me for the password again and this time instead of the button saying "buy" its says "billing info" now it now takes me to the page and all the info is right, im not using a card because i don't have one and i don't think i should need one because i have the itunes points which is clearly displayed beside my account name on the itunes program. now after i click done it just takes me back to the itunes store home page... so then i think maybe the update just isn't available at the moment, so then i look up the app "video safe" and try to buy it, same exactly thing happens, someone plzz help, im confused as to y i am not able to buy anything, i have the points, id like to use them
Message was edited by: insightdesigns

apple should really make that clear, thats the reason i bought the points for in the first place, to get apps and the update. man this *****, ok so pretty much if i don't have a credit card then im screwed right? i can't get the update or get apps unless they are free? are there app cards or something i can buy in order to buy them? kuz i can't get a credit card and i want to get this stuff, and if im not mistaken isn't this bad? its stopping ppl from spending money on this stuff, its cutting profit, if you could use it for all of it then im sure ppl would buy them alot more, kuz its "re-donk-u-less" that they don't have an easier way to get the stuff like apps and upgrades unless you hav a credit card. idk man, is apple going to change that anytimes soon?

My itouch is asking me for answers to security questions that I never answered and it won't let me buy anything from the iTunes store. I tried a hard reset to original settings but it still asks for answers.

My daughter's itouch (registered to my apple account) is asking for answers to security questions that I never answered and it won't let her buy anything from the iTunes store. I tried a hard reset to original settings but it still asks for answers. How do I reset the security questions or get rid of them appearing altogether? I can purchase apps on my phone (same apple account) and it doesn't ask me for security questions.

See Kappy's previous discussion.
HT5312 How to recover security...: Apple Support Communities

I can't use my Ipad because a pop up is asking me for my Apple ID password but when I write it and press Ok the pop up message keeps appearing! It doesn't let me do anything on my Ipad. I also have an Iphone and it is not doing this.

I cannot use my Ipad because Im getting a pop up asking for my Apple ID password but when I enter it the pop up just keeps coming back and doesn't go away. It pops up every second it doesn't let me do anything on my Ipad not even turn on WiFi! The account and pasword are correct in fact I can use them fine on my Iphone. I have tried restarting my Ipad and turning it of, it doesn't work! What is happening and what can I do to fix it?

Same problem for me.
1. Cannot connect to wifi as icloud password pop up keeps appearing.
2. tried deleting account. UNable to do so.
3. tried resetting password by logging into apple id through desktop as mentioned in one of the responses in another thread. Unfortunately the apple id to be reset is the same as being prompted by icloud and hence unable to reset the same.
Feel like breaking the **** ipad into bits. Stupid of apple to let such a bug in and not offer support !!

I created a new apple id and as my billing info i put in my itunes card. i still have $18 left in the account but it wont let me buy anything because i put none as my payment method. what can i do to fix this?

i created a new apple id and as my billing info i put in my itunes card number. i still have $18 dollars left in the account but it wont let me buy anything else because it constantly asks for my billing info and i now put none as my payment method. how can i buy stuff again?

Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Step 3 is important, no matter whether you do this on a Mac or an iPad / iPhone:
Important: Before proceeding to the next step, you must download and install a free application. ...
Important: Before proceeding to the next step, you must download and install the free application by tapping Free followed by tapping Install App. ...

My iPod doesn't let me buy anything and say my security question is wrong and have to wait 8 hours what do I do ?

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