My ipod doesn't respond anymore.

Hello,
I bought an ipod 3 weeks ago. It was great but, yesterday itunes didn't respond when i pluged my iPod.
I try to went on my ipod by the work office, but he asked me to format it. I did it but now my ipod doesn't respond.
I can't even open it. I've done the 5rs.
Does anyone now what should i do before send it to support ?
Thanks.
(Sorry for the English, i'm french and i'm only 15 :p)

Hello pagtaljav1,
Thanks for using Apple Support Communities.
Since you are using the headphones that came with your iPod shuffle please follow the troubleshooting in the link below, starting at "Reset".
Apple - Support - iPod - iPod shuffle (3rd generation) Troubleshooting
https://www.apple.com/support/ipod/five_rs/shuffle3gen/
Take care,
Alex H.

Similar Messages

  • HT1460 ipod doesn't respond to pressing dial

    lately my ipod doesn't respond to pressing the dial as if to go to the next or previous song, or to back out further to the main menu.  Sometimes it works, most of the time it doesn't.  It's hard to believe the dial has worn out - I've barely used it. 

    do a reset.. PUSH AND HOLD the menu button and the middle button at the same time for 10 seconds.. it may take a few trys.

  • All of a sudden my screen doesn't respond anymore? i-pad 2.

    I turned on my i-pad 2 and now the screen doesn't respond anymore. I got the slider to unlock it, to move once, but that was it? Help?
    Thanx in advance
    Tim

    Did you drop the iPad?
    Yes, a wireless keyboard will work with the iPad, but you'll need the iPad to work so you can set it up.
    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    Black or Blank Screen on iPad or iPhone
    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • IDVD '08 doesn't respond anymore when trying to browse the media files

    I created a new project, selected a theme and then clicked "Media" to drop the Media files into my DVD project. For some reason, after that, iDVD doesn't respond anymore. I see no disk activity (with iostat) and I see iDVD consuming a lot of CPU cycles (with top) .
    Any idea why this might be happening? It is getting a bit frustrating.

    tell us about the content you are trying to use within iDvd'08.
    Might you have any Non-standard QT plugins on your mac (ie, Perian or Divx)?
    also tell us how much available hard drive space is remaining on the boot volume / your main HD.
    Take a look in your console log /crash reports and post the info on this forum.
    apple > about this mac > more info > Software > Logs
    http://docs.info.apple.com/article.html?artnum=302988
    http://discussions.apple.com/thread.jspa?messageID=6682333&#6682333
    Message was edited by: SDMacuser

  • IPod doesn't respond to buttons, & backlight is on constantly.

    So... my iPod doesn't respond to pressing buttons.
    There is a constant glow coming from the screen, but it won't go away with anything I do.
    I have tried plugging it into the computer, NOTHING is getting this screen away.
    What should I do.

    do a reset.. PUSH AND HOLD the menu button and the middle button at the same time for 10 seconds.. it may take a few trys.

  • Pages froze while working on a document and doesn't respond anymore. What can I do to reopen it ?

    Pages froze while working on a document and doesn't open anymore. What can I do ?

    Is this in Pages 5?
    Sometimes it helps told press the Shift key when one tries to open Pages. It will also stop opening a lot of documents that isn't closed before quitting Pages.

  • Logic doesn't respond anymore! Who can help me?

    Hello,
    I'm using a macbook pro. Soon after I open Logic it wil not respond anymore to commands I give wth the keyboard or the Transport-tool.
    I made no changes (till now it worked fine), I only updaterd iWeb.
    What do I do wrong, or who can help me?
    Hans

    To The Apple Discussion Boards!
    Repair disk from your Tiger DVD.
    Repairing permissions from the Tiger or Leopard DVD
    Boot up from your Tiger DVD while holding down the "c" key.
    Select the language you wish to use, and then choose +"Disk Utility"+ from the menu bar.
    Your HD should appear in a panel on the left hand side of the window which opens. Select it and then click on the +"repair disk"+ button in the right hand section of the window.
    If Disk First aid is able to complete the repair now click on the +"Repair permissions"+ button.
    Once this process has been completed *restart your computer.*
    See Knowledge Base Article: http://support.apple.com/kb/HT1782 Using Disk Utility in Mac OS X 10.4.3 or later to verify or repair disks
    See Knowlege Base Article:
    http://docs.info.apple.com/article.html?artnum=25751 About Disk Utility's Repair Disk Permissions feature
    TIP-You should Repair Permissions & restart:
    After installing and/or updating an OS (Operating System).
    After installing software and updates.
    After burning sessions
    ==============
    Please post back if you still are having issues and/or your issues have been resolved.

  • Forms applet doesn't respond anymore

    Hi,
    Migrating to SunJVM 1.6.0_07 (JPI) our forms application sometimes crashes. It happens when dragging the mouse over the value displayed in a text field. About once a month on a normal PC and a couple of times a day on a virtual client. It never occurred in the old MS-JVM.
    - No ORA- or FRM- error message
    - Forms applet does not respond anymore to anything. But it's still running
    - Java Console shows stacktrace below 12 times
    - Running JVM gets corrupted. Subsequent Forms sessions have the same problem. Closing all browser windows resets JVM
    We are running Forms 9.0.2.11.0 = 9iAS + patchset 2 (Yes, I know it's not supported anymore :-( )
    Does anyone have a clue, what might be causing it?
    Regards,
    Roel
    Exception in thread "AWT-EventQueue-5" java.lang.IllegalThreadStateException
         at java.lang.ThreadGroup.add(Unknown Source)
         at java.lang.Thread.start(Unknown Source)
         at oracle.ewt.timer.Timer.schedule(Unknown Source)
         at oracle.ewt.lwAWT.lwText.AutoScroller.schedule(Unknown Source)
         at oracle.ewt.lwAWT.lwText.LWTextField.processMouseMotionEvent(Unknown Source)
         at java.awt.Component.processEvent(Unknown Source)
         at java.awt.Container.processEvent(Unknown Source)
         at oracle.ewt.lwAWT.LWComponent.processEventImpl(Unknown Source)
         at oracle.ewt.lwAWT.lwText.LWTextComponent.processEventImpl(Unknown Source)
         at oracle.ewt.lwAWT.lwText.LWTextField.processEventImpl(Unknown Source)
         at oracle.ewt.lwAWT.LWComponent.redispatchEvent(Unknown Source)
         at oracle.ewt.event.tracking.GlassMouseGrabProvider$Disp._redispatchEvent(Unknown Source)
         at oracle.ewt.event.tracking.GlassMouseGrabProvider$Disp._redispatchEvent(Unknown Source)
         at oracle.ewt.event.tracking.GlassMouseGrabProvider$Disp.mouseDragged(Unknown Source)
         at java.awt.Component.processMouseMotionEvent(Unknown Source)
         at java.awt.Component.processEvent(Unknown Source)
         at java.awt.Container.processEvent(Unknown Source)
         at oracle.ewt.lwAWT.LWComponent.processEventImpl(Unknown Source)
         at oracle.ewt.lwAWT.LWComponent.redispatchEvent(Unknown Source)
         at oracle.ewt.lwAWT.LWComponent.processEvent(Unknown Source)
         at java.awt.Component.dispatchEventImpl(Unknown Source)
         at java.awt.Container.dispatchEventImpl(Unknown Source)
         at java.awt.Component.dispatchEvent(Unknown Source)
         at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
         at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
         at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
         at java.awt.Container.dispatchEventImpl(Unknown Source)
         at java.awt.Component.dispatchEvent(Unknown Source)
         at java.awt.EventQueue.dispatchEvent(Unknown Source)
         at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
         at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
         at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
         at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
         at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
         at java.awt.EventDispatchThread.run(Unknown Source)

    no luck, still needs to be clicked several times to make it start...
    Is it browser/computer specific ? On one pc, I first get the 'click to activate and use this control' message, and then it takes several clicks afterwards until it recognises the key input. On a different pc I don't get the message, and it generally only takes one or two clicks.
    Any other tips/suggestions ?
    Cheers,
    Stu

  • My iPod doesn't charge anymore.

    My iPod won't charge anymore. I have tried charging via different USB ports on my laptop, as well as connecting it to various power outlets, to no avail. I also tried rebooting it, with the same result. The model number is MC544LL/A, and I have had it for about 2 years now. Any help or suggestions would be most welcome. Thank you!

    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Address Book doesn't respond anymore

    Address Book refuses to work. The ball spins endlessly and the application won't respond anymore. The only way out is a forced quit. I've tried just about everything, I believe. I've checked the hard drive, repaired permissions, trashed all of the preferences files and the image files associated with contacts, and turned off syncing with .mac. I've tried to restart it from stratch by deleting the contacts as well. It went back to its primeval state of two contacts (Apple and Me), but that didn't help.
    The ball... the ball... it will spin me out to the madhouse. This seems hopeless.
    Zague

    Yes, I also had this problem after switching over to Adium 1.0. My Address Book would launch but then if I missed a button by a couple of pixels, the Spinning Beachball of Death would return.
    Thanks for the help!

  • Radio in IPod doesn't work anymore?

    I bought a radio remote which I have been always using in my IPod until one day it doesn't work with my ipod anymore.
    The radio option is not visible in the menu. What's weird however, is that the remote still works - I can navigate through my songs list, turn up/down the volume and when I connect the earphones on the jack, I can still hear music. I've tried connecting the remote to other ipods and it works.
    Is there anyway I could have this fixed without changing the whole board?

    You have to use the ipod Software Updater to restore your ipod. if you're using itunes 7 (or 7.0.1) then you can simply restore the ipod from the iPod Summary Screen. if your ipod is not showing up in itunes or you're using an older version of itunes then you should download the iPod Software Updater from: http://www.apple.com/support/downloads/ipodupdater20060628forwindows.html
    Then connect your ipod to your computer and open the Software Updater and click Restore. Hope this helps.

  • Ipod doesn't respond to any keys or turn off.

    Hi,
    I have a 30g Ipod vedio. While upldating the library in the manual mode, I got a a message in Itunes that my Ipod is corrupted and needs to be restored. I tried disconnecting and reconnecting my ipod, since then my ipod is not resonding to any keys, and I can't turn it off or on. It has a "do not disconnect" message on it's screen, even when it is disconnected. And my computer doesn;t recognize the USB device anymore when I connect it.
    Even when I connect my ipod to a power adapter it does not come to the menu screen.
    I have exausted all possible options that I know of, to set it right. Any help on this would be much appreciated/

    Before you get too deep into this issue, are you sure that your "hold" switch isn't on?
    The "hold" switch is located on the top of your iPod. The On position should be orange-colored, and the Off position is a grey-colored area.
    Are you able to reset your iPod? Press and hold the "Menu" and center buttons together for about 7 seconds.
    If you can't reset it, try connecting it to another power source (like a portable power adaptor), and instantly disconnect it after a few seconds. This may hopefully break it out of "Do Not Disconnect".
    I hope that helps your issue.
    -Kylene
    If any post helps or solves your problem, please click the "Solved" or "Helpful" buttons on top of that post. Thank you for helping the boards!

  • When I turn my ipod 3rd gen to the side the album artwork doesnt appear I think my ipod doesn't respond to being shaken I need help!

    How can I make my ipod respond to being shaken?

    The entire point of any warranty is that it guarantees against manufacturer defect for the term of the warranty.  There is no guarantee past the warranty period.  This is the way a warranty works.

  • Help! iPod doesn't respond

    I plugged my iPod nano (1G) to my computer and it didn't respond. I Tried plugging it to FireWire and nothing happens. I also tried holding the menu and center keys... nothing.
    Please help!

    Hi,
    I think I found the answer...I had the same problem, and now my ipod mini works again.
    How did you reset your ipod? did you just go the menu>settings>reset?...i tried that..and it didnt work.
    I found another way of resetting. On your ipod, hold down "Menu" and the centre (select) button for a couple seconds until the apple logo appears. After that, connect the ipod to the computer again. Hopefully this works for you!

  • IPod doesn't respond

    ive had my ipod for over a year and a half, and i know age can have an effect, but i was using my ipod for data storage about a week ago and i tried to turn it on, and it wouldnt, even though it was fully charged. i also tried to sync it with the computer, both of them running windows xp. iuve tried resetting it and it hasnt worked yet. any help would be great.

    You should try [This little program|http://www.apple.com/downloads/macosx/apple/ipod_itunes/ipodresetutilit y104forwindows.html].
    Note: For most people, it doesn't work from the first time.
    Hope this will work,
    Darie.

Maybe you are looking for