My iPod doesn't seem like enjoy working, could someone help me out?

This is my second iPod (I had to send the first one back to get it replaced) and it's getting ridiculous. About three months ago it stopped working again (the new one) and I got a box to send it back, but I tried installing new software and updating it and all, which fixed it, or so I thought. Now it's not working again. I can't even get it connected to my computer without the computer freezing completely. iTunes refuses to load when the iPod is connected, and "My Computer" (I have a win laptop) quits responding when I connect it too. If I could get it connected I would reset it completely, which I don't midn doing, but it doesn't seem to be able to do that. Has anyone else had this problem? I'd really appreciate help with this problem because Apple says I can't send it back... even though it's my second one. Any help would be appreciated greatly. Thanks in advance.
-FF
the ipod was bought for christmas last year (04), and is a click wheel, but not a color photo, or vid ipod.

This is my second iPod (I had to send the first one back to get it replaced) and it's getting ridiculous. About three months ago it stopped working again (the new one) and I got a box to send it back, but I tried installing new software and updating it and all, which fixed it, or so I thought. Now it's not working again. I can't even get it connected to my computer without the computer freezing completely. iTunes refuses to load when the iPod is connected, and "My Computer" (I have a win laptop) quits responding when I connect it too. If I could get it connected I would reset it completely, which I don't midn doing, but it doesn't seem to be able to do that. Has anyone else had this problem? I'd really appreciate help with this problem because Apple says I can't send it back... even though it's my second one. Any help would be appreciated greatly. Thanks in advance.
-FF
the ipod was bought for christmas last year (04), and is a click wheel, but not a color photo, or vid ipod.

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