My ipod doesn't show when i plug it into itunes
I just bought the new ipod nano and it was working fine when I got it. I tried plugging it in to charge it but it didn't show in my itunes or in my computer. I've done everything the website has told me to from reinstalling itunes to resetting my ipod. Nothing has worked. Any suggestions???
I noticed the same thing this weekend. I received an iPod nano for my birthday (August 25th), I've added songs, removed songs, etc for almost a month. However this weekend (right after updating to iTunes 7.4.2.4, my computer can no longer see my iPod, and iTunes doesn't see it either. When I perform a diagnostic, I get the "No IEEE 1394 Host Controller found". All my USB ports are working, and my computer's recognizing all my other USB devices.
Electrical power is obviously getting to my iPod through the USB port because it not only shows that it's charging, but the iPod's screen lights up whenever it's connected or disconnected. The computer just doesn't acknowledge it's presence (nor does iTunes). Another odd thing is that iPod will continue to play music as it's connected. Before (when things were working) it would stop playing music and display the "Do Not Disconnect" screen.
I saw a thread somewhere that suggested editing registries, but I'm going to hold off on that. I'm not as skilled in that area and I don't want to break anything.
I wonder if this has anything to do with the recent iTunes update? Everything was working fine until I upgraded to iTunes 7.4.2.4.
Here are the details of my iPod diagnostic:
+Microsoft Windows XP Professional Service Pack 2 (Build 2600)+
+Dell Inc. Dell DXP051+
+iTunes 7.4.2.4+
+iPodService 7.4.2.4 is currently running.+
+iTunesHelper 7.4.2.4 is currently running.+
+Current user is an administrator.+
+The current local date and time is 2007-09-23 20:58:51.+
+Connected Storage Devices:+
+Disk drive, WDC WD3200KS-75PFB0, Bus Type ATA, Bus Address [0,0]+
+Disk drive, Generic STORAGE DEVICE USB Device, Bus Type USB+
+Disk drive, TEAC USB HS-CF Card USB Device, Bus Type USB+
+Disk drive, TEAC USB HS-MS Card USB Device, Bus Type USB+
+Disk drive, TEAC USB HS-SD Card USB Device, Bus Type USB+
+Disk drive, TEAC USB HS-xD/SM USB Device, Bus Type USB+
+Universal Serial Bus Controllers:+
+Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.+
+Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.+
+Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.+
+Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.+
+Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.+
+No IEEE 1394 Host Controller found.+
+The iPod Service Logging Information:+
+[SERVICE: 0xEC,17:56:27 INFO] Started C:\Program Files\iPod\bin\iPodService.exe (Sun Sep 23 17:56:27 2007)+
+[SERVICE: 0xEC,17:56:27 INFO] ##### iPodService starting as a service, version: 7.4.2.4+
+[SERVICE: 0x160,17:56:28 INFO] Timed out... Starting device manager!+
+[SERVICE: 0x1C4,17:56:28 ERROR] Failed registration for session switching!+
+[SERVICE: 0x1C4,17:56:28 INFO] Listener Window created+
+[SERVICE: 0x1C4,18:00:15 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,18:00:15 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,18:00:15 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,18:00:15 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,18:00:15 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,18:00:15 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,18:00:15 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,18:00:15 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,18:00:15 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,18:00:15 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,18:00:15 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,18:00:15 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,18:00:15 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,18:00:15 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,18:00:15 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,18:00:15 INFO] [DevNodesChanged]+
+[SERVICE: 0x168,18:02:52 INFO] Adding iTunesHelper to session 0+
+[SERVICE: 0x1C4,18:04:30 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,18:04:30 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,18:04:30 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,18:04:30 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,18:04:30 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,18:51:47 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,18:59:25 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,18:59:25 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,18:59:29 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,18:59:30 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,18:59:30 INFO] [DevNodesChanged]+
+[SERVICE: 0xC78,18:59:45 INFO] Adding iTunesHelper to session 0+
+[SERVICE: 0x1C4,19:34:32 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,20:51:12 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,20:51:15 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,20:51:49 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,20:51:50 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,20:51:50 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,20:52:21 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,20:52:23 INFO] [DevNodesChanged]+
+[SERVICE: 0x1C4,20:52:23 INFO] [DevNodesChanged]+
+[SERVICE: 0x1020,20:53:14 INFO] Adding iTunesHelper to session 0+
+The iPod updater logging file cannot be found.+---------
- Jim
Message was edited by: mrpodar
Message was edited by: mrpodar
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