My ipod doesn't want to restore whit ipod updater

Today I received a new ipod because my other ipod mini wasn't good. When I connect my ipod mini and start ipod updater
2005-09-06 ipod updater says: 'ipod 'servicefout'
Can you help me?
mail: [email protected]

Unable to Update or Restore..?
See Here  >  http://support.apple.com/kb/HT1808
You may need to try this More than Once...  Be sure to Follow ALL the Steps..
But... if the Device has been Modified... this will Not necessarily work.
Unauthorized modification of iOS  >  http://support.apple.com/kb/HT3743

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