My iPod doesn't want to sync. Please help. :'(

Question

Good day! I have a 5th gen. iPod and recently, I tried to sync it to obviously get my music into my iPod. Unfortunately, it connected, but it quickly ejected on its own. My computed doesn't recognize my iPod. And everytime I try to sync, this always happens. I've tried everything posted on the help page of Apple but it still didn't work. How can I fix this? Please help me. Thank you and God bless.

Answer 1

Does it stay connected long enough for the option to restore appears? If your ipod was previously owned, it might still be synced with that other computers library. Try this, make sure your ipod is fully charged, charge it in wall outlet, after that, press the center button and the menu button at the same time and hold for about 6-10 seconds. As soon as it powers off and as soon as you see the apple, immediately press center button and the play/pause button same time. It might take you a couple tries to get it, but what you should see is a check mark and it will say "Ok to disconnect", In the top part of the screen you will see "disk mode".
You need to be n disk mode and then your computer will recognize the ipod as being in recovery mode. Now you can start up Itunes, make sure your library is how you want it and do a back-up of your itunes library. Now plug in the ipod. You should see the summary page and should then be given the choice to restore. Which will set it back to factory settings. If that doesn't work, it sounds like a hardware problem. good luck