My ipod froze and when i tried to restore it it said it was locked with a passcode
My 32gb ipod touch 4 froze and when i tried to restore it on itunes it said "iTunes could not connect to the ipod because it is locked with a passcode.You must enter your passcode on the ipod beore it can be used with iTunes."But i cant enter the passcode if i cant even get passesd the ipod boot logo.
PLEASE HELP ME
Place the iPod in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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Hi ChristianHelpplz,
Thanks for visiting Apple Support Communities.
It seems like your iPod touch is not recognized by iTunes on your Mac, but your iPhone 6 is working normally.
I recommend starting with these steps to troubleshoot your iPod touch and connection with your Mac:
Check your USB connections
Unplug other USB devices from your Mac and try again.
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Update your software
Check for software updates on your Mac.
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Check your security software
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From:
If you don't see your connected device in iTunes for Mac - Apple Support
If you've tried these steps and your iPod touch is still not recognized, try placing it into Recovery Mode next:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Sincerely,
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Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
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