My ipod gives me an error 13019 when i connect to itunes and it wont show my music when i disconnect it please help
my ipod gives me an error 13019 when i connect to itunes and it wont show my music when i disconnect it please help
Type "13019" in the search bar at the top of this page by "Support" and read the resulting help articles.
Similar Messages
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When I try to connect to App Store, I receive an error message stating, "cannot connect to iTunes Store. I show 3 bars on my wifi connection? Can someone help...why if I tap App store, does a iTune error message display?
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again. -
My 160GB ipod classic stopped whilst playing music and will not turn back on despite having almost a full battery. I have tried connecting to itunes and a docking station but will not turn on at all - HELP?!
I've had this from new for 2 years, the battery life is excellent and lasts for days so I know it's not a power issue as it was fully charged that morning. No signs of connection in itunes, it's not showing as a connected device.
Can anyone please help?Hi gscoops,
Welcome to Apple Support Communities.
You may find the steps in our iPod Troubleshooting Assistant helpful:
http://www.apple.com/support/ipod/five_rs/classic/
Best,
Jeremy -
hi there i ahve ipod touch 2nd gen and i am tryna restore it but get error 21 with orginal fireware and 1601 with custom firewarw and when connected it to itunes and i try to boot it by resotring it white screen with lines through it
Those errors are covered here:
http://support.apple.com/kb/TS3694 -
my ipod is broken as well, my mother threw it at me & it busted. at the top, it says "IPOD DISABLED CONNECT TO ITUNES" the thing is, is that it doesnt connect to anything. when i plug it up to charge, the charging symbol doesnt appear, yet the ipod still charges. Im really confused & i NEED to get this thing to work, it holds memmories. ( the safari also doesnt work, as long as the downloading music. )
All the data on the iPod is now toast.
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
can any1 help me out with my ipod touch....I had my ipod in my pocket on lock and when i pulled it out to use it,it had ipod disabled and underneath that it had connect to itunes....unfortunately i am unable to get into my ipod its like locked me out....hope some1 out there can be of help...any advice given is much appreciated
The screen is telling you to connect the iPod to your computer and restore via iTunes. You may have to also place the iPod in recovery mode in ordrer to allow a restore. For recovry mode:
iPhone and iPod touch: Unable to update or restore
For information see:
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen -
Ipod 120gb Classic won't connect to ITunes and says it has 'no music'
hi!
I've had my Ipod Classic 120gb since the end of 2008 and never experienced any problems. But since this morning things have gone WRONG!
This morning I wanted to rip some cd's to my ipod as I do about every week . I rip the cd's ...then drag them to the ipod and remove them from ITunes after that to save space on my pc.
But when I wanted to rip my cd's, connected my Ipod it gave me a different menu than normal and mentioned something about synchronizing to the ITunes library. Because I think/thought that if I would synchronize, I'd lose all my music in the ipod I unchecked it and proceeded.
But then trouble began. The Ipod section on the left didn';t find any music and all the playlists etc were also missing.
Then I ejected the ipod to see if it would play normally and check if the music would still be on it. Well here comes the weird thing: according to my Ipod...there is no music on it (anymore). But the weird thing is...before all of this misery started...I had 2GB of free space left. And this is still the case.....so the music is probably on there somewhere (especially since when I go in the Ipod via this way: F:\iPod_Control\Music i can see the music still in there but then listed like this: F:\iPod_Control\Music\F00) ...
Then I tried connecting to I Tunes once again to see if I could do some kind of recovery via I Tunes but now Itunes can't seem to find the Ipod anymore. As mentioned above , Windows actually sees the Ipod. I've tried all the steps as mentioned on the support (these ones:
2. Restart the iPod Service
3. Restart the Apple Mobile Device Service
4. Empty your Temp directory and restart
5. Verify that the Apple Mobile Device USB Driver is installed
6. Change your iPod's drive letter
7. Remove and reinstall iTunes
8. Disable conflicting System Services and Startup Items
9. Update, Reconfigure, Disable, or Remove Security Software
10. Deleting damaged or incorrect registry keys)
but none of them have fixed the problem . Anyone ever experienced something like this? Any solutions or is bye bye Ipod and the many hours of cd ripping?
Hope anyone can help me out on this one. Thanks in advance!Your iPod filesystem is corrupted, although the music is still there as you mentioned there is only 2GB of free space.
However due to the corrupted iPod filesystem, iTunes or the iPod firmware cant report the correct file structure.
Suggestions
In Windows Explorer or my Computer, click on the iPod -> Properties->Tools->Error Checking->Check Now
Tick on Autofix Filesystem error.
If it doesn't work, google 3rd Party softwares for iPod to PC recovery, like
iPodAccess http://www.findleydesigns.com Mac/Windows, $20, limited trial available
There maybe other freeware, that do iPod corrupted database recovery.
Have a nice day! -
I have the latest version of Itunes and I've tried reinstalling it but it made no difference. I recently got a new laptop (a toshiba, windows 8) and downloaded itunes onto it and logged in because I have the same itunes account on other laptops. Syncing is not a problem on the other laptops.
When I plug my ipod into this one, it just says its connected, thats all. Furthermore, I don't have the option to sync using the Devices tab in File because it isn't highlighted when I plug it in.
I have tried other things that have been suggested for problems like these, but nothing seems to be working. I'm wondering if its just because my ipod isn't registered or something. If so, does anyone know how to do that?
Thank you so much in advance for reading this. Any suggestions would be gratefully received.Hi Dave9598,
Thanks for visiting Apple Support Communities.
Be sure to try all of the troubleshooting steps in this article if your iPod is not recognized by iTunes on your new computer:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
Best,
Jeremy -
My friend wanted to get some music off my itunes - when syncing it it said she had to update her phone software first - which it did. Now all her photos are gone. When we tried to restore the last back up - the only one was from when she used my itunes 6 months ago which was from her old iphone. So now it has put all her photos from her old phone onto her new iphone and deleted all the new ones. We cannot find her new photos. Please help and there was 100 new pics. Is there any way we can get them back. I already have the program Asoftech - but it doesnt seem to register the iphone only C and D drive. Please help!
bechosken wrote:
My friend wanted to get some music off my itunes
This is called "stealing". You do not have the legal right to give her the music you have in your iTunes library unless you are the copyright holder.
when syncing it it said she had to update her phone software first
That's not quite what it said. Someone should have paid more attention to the great big warning about the possibility of losing data if the phone wasn't backed up.
We cannot find her new photos. Please help and there was 100 new pics. Is there any way we can get them back. I already have the program Asoftech - but it doesnt seem to register the iphone only C and D drive. Please help!
It restored the backup that was made on your computer 6 months ago, which did not contain those photos. You're wasting your time trying to find them on the phone. They don't exist.
Hopefully, your friend syncs her phone to her own computer on a regular basis. She needs to plug her phone into her computer and restore it from her last backup. That will restore it to the state it was in when the backup was made.
She also needs to get in the habit of extracting the photos on a regular basis, like she would from any other digital camera. -
i connected my iphone 4s to itunes to upgtrade it but it got stuck on the "connect to itunes" screen whether its connected to itunes or not ive tries restoring it but a message comes up that says phone is still in restoring mode but when i connect it to itines again it wont restore itll stop halfway and says iphone could not be restored and there is an error number 1604 . what should i do?
See: http://support.apple.com/kb/TS3694#error1604
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Hello,
I have a ipad 1 with me which is saying connect to itunes but when I connect to my laptop for itunes, ipad does not show up on itunes and ipad does not start also....
AbhishekTry recovery mode now.
iOS: Unable to update or restore - Apple - Support -
I have smart playlists on my iphone that i never created, a couple of them are duplicated and I cant figure out how to delete them. When i connect my phone to pc using Itunes these "Ghost" playlists do not even show up when I click "on my phone". These lists are there and they do have songs and work, I just want to get rid of them and I dont know how. Any help would be appreciated.
Okay. Try checking "manually manage music and videos", and then click the flippy triangle next to your device. Then select the items you want to delete and just press Delete on your keyboard.
Uncheck when you're done. -
bottom left speaker isnt working...
i tested it out and im not sure if its suppose to be like this or not.
when i play my music i tried covering the left speaker on the bottom and no sound difference occurred, then when i covered the bottom right one i heard nothing just some sound from under my finger. the left speaker isnt working or it happens to act like that on 2 of my friends too...
help?Only one of them is the speaker (bottom right), the other one is the microphone
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Re:all of a sudden when i was on internet and the screen became darker,what can i do?Please help!!!
Hello! I was on the internet when the screen suddenly became darker.I can type words and retun to the start page of my ipad2 but I cannot use google either safari.I cheked my connection to the internet and it was fine.Also I when Itouch the screen while I am on the internet nothing happens!!!What happened and what can Ido to fix this?My ipad2 is new i have used it only a few times.Please Help I am not an expert!!!Thank you very much for your time!
Go to Settings>Safari>Clear History, Cookies and Cache. Restart the iPad. Hold down on the sleep button until the red slider appears - slide to the right to shut off. To power up again, hold the sleep button until the Apple logo appears and let go of the button. Try Safari again.
You can reset your network settings. Go to Settings>General>reset Network Settings. Restart the iPad as described above, go to Settings>WiFi>select Your Network Name and then enter your password and see if you can connect to the internet.
You can also close open apps. Double tap the home button and your recent apps appear in the task bar. Tap and hold down on one of the app icons until they all begin to wiggle. Then tap the minus signs in the left corner of all of the apps to close them. Tap the screen outside of the task bar. Restart the iPad like I described above.
You can also reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple logo appears - ignore the red slider - let go of the buttons - try Safari again. -
My Ipod Touch doesn't have an App Store button on it and I can't get any apps on it. Please help me!
My Ipod Touch doesn't have a App Store button on it and I can't get any apps on it. I use to have one so I know how to work it but I never had this problem. My Ipod Touch is a 16 gig 1st generation. Please help me!
Sybar13 wrote:
My Ipod Touch doesn't have a App Store button on it and I can't get any apps on it. I use to have one so I know how to work it but I never had this problem. My Ipod Touch is a 16 gig 1st generation. Please help me!
What software version do you have on the ipod?
Apps requires at least 2.0
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