My iPod glass is crack and the headset hole got very big and I cannot hear music from the headset but the headset work on other device
My iPod fell on the floor and the glass was crack also, the hole that the headset plug into got so big I cannot hear a sound from it. The headset work on other devices, what should I do?.
kaz-k, the warranty is irrelevant. A broken screen is not coverd by the warranty and void the warranty on the entire iPod.
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours. I would say not worth it for a 2G iPod
Apple - iPod Repair price
A third-party place like the following may repair it for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Fix it (replace headpohone jack and screen) yourself if you are up to it
iPod Touch Repair – iFixit
Similar Messages
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Hello apple
I have the problem with my iPhone and my friends have this problem too.
My iPhone have the problem about calling and answer the call. When I use my iPhone to call I can't hear anything from my iPhone but the person that I call can answer it but when answer both of us can't hear anything and when I put my iPhone to my face the screen is still on and when I quit the phone application and open it again it will automatic call my recent call. And when my friends call me my iPhone didn't show anything even the missed call I'm only know that I missed the call from messages from carrier. Please check these problem I restored my iPhone for 4 time now in this week. I lived in Hatyai, Songkhla,Thailand and many people in my city have this problem.
Who have this problem??Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$
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One computer crashed, the other was stolen along with iphone. I just got new computer & am trying to retrieve music from Icloud/itunes but it won't let me - says I need to deauthorize previous devices - how can I do that without the devices?
Deauthorize all.
Then authorize the active computers. -
I have updated my MB to Snow Leopard 10.6.3 - I know this means I am a little behind the times but the problems I am now having seem to justify my reluctance. Now am unable to connect to the internet! I use a time capsule connected via a router. Everything is still OK with every other device (PC, I phone, Ipod) in the house so I know the "Network" is still enabled and there is no problem with the ISP. Strangley whenever I boot up the MB it appears to freeze the network such that the other devices also will then not access the internet. To regain access I have to turn off the MB and reset the router. Any help gratefully recieved as I have tried some of the ideas i have found in the internet but nothing is working. Thanks.
That's odd.
Try this: Unplug your Time Capsule and your router. On your MBP, click the Wi-Fi icon and select "Open Network Preferences".
Click the lock icon to authenticate, then click the "gear" and select "set service order". Wherever AirPort (or Wi-Fi - I forget what Snow Leopard calls it) appears, drag it elsewhere in the list. Click OK, then Apply, then power up your router and TC.
If that doesn't result in any change, repeat the above but try making the service(s) you do not need "inactive".
The purpose of this is to reset or at least change your Network Preferences, which somehow got confused upon upgrading to SL. -
We have an iPod touch 4th generation (4 months old) that is charging on our PC but is not recognized by iTunes. It is also charging on the docking station of our stereo but is not recognized by the stereo (will not play music). Other devices (2 other iPod touches and an iPhone) are recognized by both the PC and the stereo. What could be wrong with this particular iPod touch??
What are the model iPods and iPhone and iOSs that work?
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple l
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
The following may result in in the inability to regain full use of the iPod if iTunes does not see the iPod
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I have got an iPod Touch on IOS 5.1.1, which contained my music library, including uploaded CDs and purchases. I have a new laptop (using Windows 7) and upIoaded my music library from the iPod, using Tunejack, onto the laptop. I then made a few purchases but these weren't showing up on my iPod, so in frustration, thinking this would rectify the problem, I then re-booted the iPod, with the result that my entire music library disappeared from it. I then went to sync with my lap top and went in under the 'Music' tab and clicked on download 'entire music library' but nothing happens. I have also tried 'selected playlists, artists, albums and genres' but this has not worked as well. The same issue dows not apply with eitehr my iPad 2 or my iPhone 4S. As mentioned, this music library did come from my iPod so there is no space issue. If anyone has any suggestions i would be grateful.
Does the iPod work OK?
Does it charge when connect to the computer?
Does it appear in My Computer?
Look at the dock connector on the iPod. Compare with the iPod that does work/connect.
I suspect you have a 2G iPod. Those can only go to iOS 4.2.1
http://support.apple.com/kb/HT1353#iPod_touch_late2009
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318. -
I have itunes and I got my music from cloud somehow but the apps wont show up
SOO ya... Please help ^ ^ ^ ^ ^ ^ ^
Make sure you are signed on to iTunes. Go to the iTunes Store. Click on Purchased under the Quick Links section on the right. Once you get there, click on the Apps tab. Then click on "Not on this Computer".
Cheers,
GB -
Help needed. Can't get any mirroring done between iPad/ iPhone to Apple TV and it is3rd generation.
double click home button on iphone or ipad.
then swipe right keep swiping intill you see the icon. -
I cannot hear sound from my computer without the use of a headphone
My Macbook Pro is just over a year old and I am having trouble with the sound and speaker system.
The problem arises when a headphone is plugged in I hear sound, but when they are removed I am not hearing anything and the volume button on the keyboard is inaccessible. There is a circle and a stroke across showing up for the controls.Is there a red light in the audio output port? If so, the internal switch is stuck. Insert the headphone jack and press the volume key and withdraw the headphone jack. Any difference?
Ciao. -
My 120gb ipod will not synch with my itunes just keeps appearing on the desktop gett ing very frustrated as i cannot get any assistance from itunes as i am currently working and living in saudi arabia. Tried to pay for this on one off support but funny enough they will not call me here. They are happy to take my money but not offer any support to me I have 4 ipods 2 i phones a mac and various other apple items this is annoying seems to be a recurring problem for people but looking through forums cannot find a solution
When you connect the iPod to the Mac, what do you see on the iPod screen?
Is there any message from iTunes?
Check and enable that the iTunes Alert is not switch off.
refer to this Apple support article on alert switch.
http://support.apple.com/kb/HT2527?viewlocale=en_US
Have a nice day! -
My old computer crashed and I had to get a new one. I was unable to save anything from the old computer. Is there anyway to get my music from my Ipod to my new computer without having to start over with the old cd's again
Hello cheech07,
The following article contains directions that can help get you back on track with iTunes. I'd recommend picking up at 'Part 5' of the 'External drive' section.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Cheers,
Allen -
I got a usb charger for my 4th gen Ipod touch that at first allowed my to charge and transfer music from my laptop to the Ipod now nothing happens when I plug the usb cord and Ipod into my laptop. Its mac so it is an apple system. I am wondering how I can fix this problem I am not very good with techy stuff so this is very confusing how it was working and it just stopped.
Hi johnsmiff99,
That is never fun when your iPod touch does not show up on your Mac. Take a look at the article below to walk you through on getting it to show back up on your iTunes. It is very easy to read so you wont feel overwhelmed with to much techy jargon. Let me know if you get this worked out.
If you don't see your connected device in iTunes for Mac
https://support.apple.com/en-us/HT203979
Take it easy,
-Norm G. -
I have just purchased my first iPod touch and I cannot transfer my music from my laptop. The sync button does not appear to work. What have I done wrong? I am a grandma trying to keep up with technology please help.
Connect it to your computer and restore it as a new device. Then chose what music you want to sync with it and do so just like your Touch does.
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I downloaded music to my ipod shuffle from itunes and it still saying saying download music from itunes. But there is music on it when I hook it to the computer but it want play on the shuffle. Someone please help me.
Hello Rod2174,
I'm sorry to hear you are having issues with your iPod shuffle. I also apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are having issues transferring music to your iPod or playing music that is on your iPod, you may find the information and articles linked from the following page helpful:
iPod shuffle - Apple Support
Sincerely,
- Brenden -
Help! This probably sounds dumb, but I got my Ipod touch fourth generation yesterday and they said I could sync the music from my computer to the Ipod. Could you guys help me do that? All the websites I checked didn't help. Thanks!
You need to read the manual
Click Support at the top of this page, then click manuals
Open itunes, connect ipod, select what you want, sync
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