My ipod got messed up when i tried to update the software on it

when i tried to update the software, an icon appeared on my computer that said that there is a corrupt file on my ipod. How can i fix it. it doesnt show up on itunes so i dont know what to do

Hi bigd2k10,
First, force your iPod into disk mode, and connect it to your computer. See if it is recognized that way.
If it isn't being recognized, then see these articles:
iPod missing in "My Computer" or in iTunes for Windows
iPod is recognized by Windows but not iTunes
iTunes 7 doesn't recognize iPod
If you can sucessfully get your iPod recognized in iTunes, then I would suggest that you try restoring your iPod. For info on restoring, see:
Restoring iPod to factory settings
If that doesn't help, then see if this post by Da Gopha helps:
Da Gopha: iTunes displays a "corrupt file" error message
-Kylene

Similar Messages

The trouble started when I tried to update my software version....

I am still very new to all the iPods. I have a Nano that I haven't had trouble using with iTunes. Now I recently bought a Touch and am very confused using it with iTunes. From what I read I can have both the Nano and Touch on the same iTunes account. If that isn't correct please let me know.
My trouble right now started when I tried to update the software version. When I try to, a message pops up telling me there are items on there that have not been transferred to my iTunes library and that I should do that before updating. So, I went to File and tried to transfer purchases. Another message popped up telling me items purchased could not be transferred because I am not authorized for them on this computer (same computer we have always used for the Nano). So, I then went to Store and clicked Authorize this computer and got the message that it is already authorized.
Now I have no idea what to do.

- Yes you can sync more than one iDevice to a single computer and iTunes library.
- Try deauthorizing and then authorizing the computer.
- You are authorizing the computer for the account(s) used on the iPod, right?
- Try resetting the iPod. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.

Received notice of an update for one of my apps and when I tried to update the message reads "Account Not in this store" i must switch to a Canadian store before purchasing

Received notice of an update for one of my apps and when I tried to update the message reads "Account Not in this store" i must switch to a Canadian store before purchasing. I deleted app and tried to download again but still got the message. Anyone know how to fix? FYI have had phone for 2 years and this is the first time this has happened.

The Apple id that you created do you remember if you created with your region sellected as Canada or US. If so you can change Region directly on your device by clicking on App Store icon, Scroll to bottom and tap your app is, click view acct and change region

I tried to update the software overnight, and it was still in the beginning stages of the progress bar when I woke up. When I restarted the process I have to restore the phone, its again stuck in the beginning of the process. Does anyone know how long th

I tried to update the software overnight, and it was still in the beginning stages of the progress bar when I woke up. When I restarted the process I have to restore the phone, its again stuck in the beginning of the process. Does anyone know how long this should take? The beginning sections seemed to fly by.

Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

HT4623 hi..i just bought an iphone 5 yesterday 32GB..and now when i am trying to update the software..it says the following: unable to check for update/an error occurred while cheking for a software update...please help me..is it a problem in my new iphon

hi..i just bought an iphone 5 yesterday 32GB..and now when i am trying to update the software..it says the following: unable to check for update/an error occurred while cheking for a software update...please help me..is it a problem in my new iphone??or it's just an temporary error in the apple software center???

Lyndsay237 wrote:
This device does not have a sim card in it. Could this be the reason or am I missing something when I am trying to update.
Yes. You can't update or restore any GSM iPhone without a valid sim card installed in the phone. The sim card need not be activated, but it must be valid & present. If you want to update, you need to get a sim card.

HT4623 I have an iPhone 4s and I attempted to update my device's iOS to 7.0.2. The download was successful but when I tried to install the software, it asked me to connect my device to iTunes. I did but my phone failed to load: ERROR 4013. What to do?

I have an iPhone 4s and I attempted to update my device's iOS to 7.0.2. The download was successful but when I tried to install the software, it asked me to connect my device to iTunes. I did but my phone failed to load: ERROR 4013. What to do?

Hi there KrisonCastillo,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W.

HT1338 Hi I got a iphone 5 today and I want to connected to me Itunes and is a no connection, Im trying to update the software in me Imac 9,1 but it sees is updated I download itunes 10.7 and it sees updated your software but i go and updated and is sees

Hi I got a iphone 5 today and I want to connected to me Itunes and is a no connection, Im trying to update the software in my Imac 9,1 but it sees is updated I download itunes 10.7 and it sees i need onother update I try to do it again and sees sotware updated software but i go and updated and is sees no.

What version of OS are you running on your iMac 9,1?

I have purchased a iphone 4s second hand used and when i tried to update its software, it is asking for apple id . i dont have contact with the person to whom i have purchased this device now what should i do

i have purchased a iphone 4s second hand used and when i tried to update its software, it is asking for apple id . i dont have contact with the person to whom i have purchased this device now what should i do

You can't do anything. You have encountered the activation lock. Unless you have some sort of contact with the previous owner you have bought a very expensive paper weight.
You can find out more about activation lock from Apple's site here: Find My iPhone Activation Lock - Apple Support

TS3694 I tried updating my iPhone with the latest update. It downloads the update to my computer fine, but when it tries to update the phone, I keep getting a fault code of 3014. I've tried it four times.

I tried updating my iPhone with the latest update. It downloads the update to my computer fine, but when it tries to update the phone, I keep getting a fault code of 3014. I've tried it four times.

Try taking it to the nearest Apple Store. They should have computers there that they can use to get your iPhone out of recovery mode. Make an appointment first.

HT1386 my iphone 4 is stuck on an itune emblem when I tryed to update the ios 7 update.

my iphone 4 is frozen on the itune emblem when I tryed to update the ios 7 software I had downloaded a few days ago. How can I unfreeze my phone?

1) Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
NOTE:
Make sure you have the Latest Version of iTunes Installed on your computer ( v 11.1)
iTunes free download from www.itunes.com/download

I tried to update the software for my iPhone 4S. It froze, and now won't turn off, or on, or sync. Any ideas on how to fix this?

I tried to update the software for my iPhone 4S, 16 GB to the most recent version (8.1?). I don't know what I was updating from, because I can't access that, but it was whatever was installed on it (I got it about a year ago, so probably 6.something).
It froze, and now won't turn off, or on, or sync with my macbook plus, which is what I have always sync'd it to. (I backed it up and sync'd it right before I tried to update the software.)
Since it originally froze almost 3 hours ago, it shows a white screen with the apple on it and a line underneath. When I try to sync with my laptop, it says it needs me to enter a passcode on the phone, which I can't enter because the screen is frozen. So I'm unable to access the iPhone portion of iTunes.
I have tried to turn it off, with no luck. I have tried rebooting my laptop and syncing, but I still get the same result.
Does anyone know how to fix this?
I really wanted to wait to update the software, but I was having internet connectivity issues for the past 3 weeks, and Sprint suggested updating the phone's software.
Thanks in advance for your help!

Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

HT1414 I have just tried to update the software on my iPad and it is now asking me to connect to iTunes. The last time I did this it did not tell me to do this. I'm currently travelling and do not have my MacBook with my iTunes.Can it be resolved without

I have just tried to update the software on my iPad and it is now asking me to connect to iTunes. The last time I did this it did not tell me to do this. I'm currently travelling and do not have my MacBook with my iTunes.Can it be resolved without iTunes

I hope that you can see this response. The forum software is acting quite bizarre today.
You really do want to restore with your own computer. There is an off chance that you might be able to backup first, but I really think it is a very slight chance now since you got the connect to iTunes screen. But on the chance that when you connect, it sees the iPad and allows a backup, I would to not have you wait to use your own Mac.
If you cannot create a backup, you will lose everything that you have put on since the date to the last backup. So of your last backup was three weeks ago, you will restore the iPad to the condition that it was in three weeks ago.
If you do a lot of traveling, using iCloud for backups might be a very good idea. I use iTunes primarily and I backup my MacBook Pro with Time Capsule, but I still use iCloud as a secondary backup. I don't have enough data that I have exceeded the free 5 GB that you get with iCloud, so I do use it just in case.
I can't explain what happened with the update, I can only tell you that it does happen to other users. I have never had a problem when I updated and I having been updating over WiFi since iOS 5 came out. Taking a guess, maybe an interruption in the connection - especially of you tried updating using a hotel's WiFi network, or a power surge maybe. Whatever the cause, it is most likely a one time thing. That doesn't help your situation I know, but hopefully it won't happen again.

Trying to update the software for my iphone and it keeps saying download has been corrupted. an same for imac update. help?

trying to update the software for my iphone and it keeps saying download has been corrupted. an same for imac update. help?

Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

My Ipad not booting showing Itunes logo, was trying to update the software. what do i do?

My Ipad not booting showing Itunes logo, was trying to update the software. what do i do?

Here:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

HT4972 My ipad 1 is stuck on IOS 4 as the IOS 5 update instructions do not work. When I use itunes update the software looks for an update file and the apple site doesn't have one!

My ipad 1 is stuck on IOS 4 as these IOS 5 update instructions do not work. When I use itunes update the software looks for an IOS 5 software update file and the apple site doesn't seem have one anywhere!

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

My ipod got messed up when i tried to update the software on it

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