My ipod got stolen and cell phone too. i don't know the serial number
My iPod and cell phone got stolen. As I am travelling I cannot get access to my serial number and have no idea how to reach Apple without a phone. How can I contact customer support online?
Thanks!
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have to iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
Similar Messages
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if someone stole your ipod and deleted your apple id from icloud and u don't know the serial number. What can u do?
To delete your iCloud account from Settings>iCloud they have to enter your ID password.
The can place the iPod in Recovery mode and they restore the iPod but they will have to enter your iCloud ID and PW to activate the iPod.
lost/stolen
No app on the iPod is required.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
iCloud: Erase your device
iCloud: Use Lost Mode
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
Hi there. My iPod Nano was stolen from my car today. I do know the serial number of this stolen device. Is there any way that Apple can block another user from connecting this stolen device to iTunes? Also, if another user was to attempt to connect this stolen device to iTunes, would Apple be able to inform of the username of this person in order that I could then pass this information to the police?
Is there any way that Apple can block another user from connecting this stolen device to iTunes?
No.
Also, if another user was to attempt to connect this stolen device to iTunes, would Apple be able to inform of the username of this person in order that I could then pass this information to the police?
No. Apple can do nothing to help. Sorry.
Reporting a lost or stolen Apple product
B-rock -
I submitted my information to receive a replacement 1st generation nano but somehow did not notice what steps I needed to take to return the Ipod to Apple. What needs to be done after submitting the serial number information online in order to obtain a replacement?
They're supposed to send you a box with shipping instructions which you then use to send them your 1st generation iPod, however, I've been waiting a month for my box and can't figure out why I have not received it
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My Ipod was stolen and I can't seem to register it's serial number
My Ipod was stolen a week ago, and as a means of possibly 'connecting' to it, I tried to enter the serial number to it, but It keeps on saying that it is registered to another ID despite me only having the one. What do I do? Thanks!
You cannot "connect" to it by using the serial number. The following has information from Apple regarding a lost or stolen device: If your iPhone, iPad, or iPod touch is lost or stolen
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My daughter is locked out of her phone. She changed her password and now the phone reads "connect to itunes". I can't get into the phone to get the serial number nor do I have the box. How do I get her code?
thanks!Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software. -
HT1459 Ok , I lost my Ipod touch 5g and I don't know the serial number!
I have my icloud and apple account information except my Ipod is not linked to my Accounts.. Also My ipod is DEAD this is a $300 ipod touch that has been missing for 2-3 months! Please Help!
If you did not setup the iPod with your Apple ID and did not link it to iCloud there is nothing anyone can do to help you. The serial number is of no help. Only turning on Find My on the iPod and linkng to iCloud can be used to find the iPod.
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Lost my ipod don't know the serial number
i think i lost my ipod touch 4 gen in ephraim today while i was there. the wifi is on but its not conected. i can't file a report because i can't remember the serial number and my account says that its not registered but i know that it is. how can i find it?
Check this article:
iOS: Locating the serial number, IMEI, ICCID, or MEID -
how do i log out of my social media from a distance because my ipod got stolen and i dont want any one hacking in to my account??
Change your password.
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My iPod got stolen and I just want to get my visa card off of it. What should I do? I don't have the serial number for my iPod anymore either cause I got it along time ago... I never saw this happening.
Sorry to hear that.
Lost or Stolen -
my iPod got stolen and I did not turn on find my ipod and they restored the ipod so I can not locate it on the map
please help me because it was a birthday present from my Grand ma.- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
My iPod touch screen just turned a white-ish green color and I can't turn it on or off. I can't connect it to iTunes, and the back is too scratched up to see the serial number so I have no way of getting it. Can someone tell me how to fix it? Please tell me quickly! I was right in the middle of something!
Did you try a reset?
iPod touch User Guide (For iOS 5.1 Software) -
my ipod was stolen tuesday night and i dont know the serial number i just want it back is there anyone who can give me advice
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
HT4061 hey my phone been stolen and I don't know the IMEL number how can I get it?
hey my phone been stolen and I don't know the IMEL number how can I get it?
from your carrier would be a start.
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my ipod got wet and allow time to dry, I turn now the musics and sound and everything but the screen is blank and nothing is visible. a solution please urgent.
See my reply to your other post
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